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Reservations Software with Real-time Scheduling

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Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
SimplyBook.me logo
4.6
1.1K

Scheduling software for service industries & entreprises

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.5
Pros and Cons from SimplyBook.me users   
avatar
avatar
avatar
+15
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
Setmore logo
4.7
952

Deliver your magic.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Setmore users   
+15
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.
Fantastic customer services so far. The options for multpul providers and transparent schedules to admin and others make a huge difference in our ability to function daily.
As above - We need to be able to book an appointment and then the client be able to pay for it. At the moment, if we book a slot it is blocked off and the client can't pay for that slot.
Has improved our scheduling and our ability to see what my colleagues and myself have coming up so we can all coordinate schedules.
The customer service has been great to answer my questions and help me figure out the different customizations.
So far, I'm adapting easily to the new software. It's very user friendly and the staff are all amazing.
Working with multiple teams and and patients from various referral routes, it helps me keep schedules and oppointments in order and easily viewable on mobile which is great when on the go.
Pro/premium features, recurring appointments, customisation of slots, nice booking page, nice calendar page.
Very happy, help always on hand and quick to set up and integrate.
Quick responce, ease of booking for customers, good feedback and make the company looks more serious.
Setting everything up for scheduling visits has been so easy. I signed up for at least 7 different free trials and nothing compared to the detailed and user friendly software.
Easy to use and maneuver and they had great customer service.
Good free option and integration with facebook.
Mindbody logo

Mindbody

4.0
2.7K

Health & Wellness Business Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.9
    Features
    4.0
    Customer support
    3.8
Pros and Cons from Mindbody users   
avatar
+15
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Excellent support at deployment stage; good customer service response times; very friendly staff; used to be market leaders; possibly good functionality but only available at premiums packages.
The customer service is TERRIBLE, the subscription is VERY expensive (not to mention it changes almost every year), and it is the WORST to set up correctly.
I liked the brand recognition and all the features available for business intelligence. We were glad to have the Livestream option available for classes.
Awful company and system. I have been a customer of mindbody for 4 years now and their level of customer service has got worse and worse and their prices have only increased.
I recommend Mindbody for most of my beauty & wellness clients -- it offers an all-in-one platform that is tailored to their needs, and is extremely user friendly.
I have contacted them when I was charged more than once and it took forever to talk to someone. After speaking with a representative the problem was not fixed.
Overall there is no other comparable software that suits our needs like Mindbody does. Thank goodness for their excellent customer support.
Did not allow for multi business integration. Terribly pushy sales reps. I felt bullied into buying it.
It was awesome in the beginning. I started with them 10 years ago when they were inexpensive, responsive, simple and nimble by improving every month.
I have never been so frustrated and disappointed with a product before.
Finding any type of fitness class is super easy with this app. They also run deals so trying something new, whether it be Barre, Yoga, or Boxing, is made super easy with this product.
The app can be buggy at times (sign-in issues, booking errors, long loading times) which has lead to frustrated calls from customers of my clients.
I love how customize-able Mindbody is. We were really able to tailor it to fully fit our needs and adjust a ton of settings to make it perfect for our use.
I hate to say it, it's just a bad system. Waiting for the next software that caters to studios and makes things user friendly.
I love the ease of use of Mindbody - it was the first of its kind for booking workout classes and now I don't know how I could live without it.
No features are missing for us. We find a lot of customers do not have the app.
It also has some good app options and a nice integrated marketing suite.
Mindbody glitches frequently, is costly for individual practitioners, and doesn’t process very quickly.
Booker logo
4.1
972

Spa and Salon Business Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.1
    Features
    3.9
    Customer support
    4.1
Pros and Cons from Booker users   
+15
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
I really like how Booker allows clients to schedule on line and purchase gift certificates. Most clients love the ability to schedule on line.
It takes forever to track and check people out. The reports are confusing and make no sense and their payroll is not customizable so I still have to outsource and pay more.
It's also super easy checking out clients, but best of all is that I'm able to manage our calendar for both therapists and clients, and reschedule with ease.
SO finally I'm writing this review and turning them into the fraud division.
Booker is easy to set up and very intuitive. The price is good and they have great customer service.
When we’re busy with services and clients, it’s a really bad situation that we can’t do anything.
It's super easy to customize, visually appealing, and overall a very user friendly booking system.
There were glitches that led to errors in bookings, etcs. Customer service and features were limited.
My experience was great with them. The customer service was great- easy to contact & fix any issues I dealt with prompt.
Overall i am slightly disappointed as the sheer cost of using it and the UX experience it provides leave a value mis-match.
Customer service is AMAZING!!!!! They are very quick to answer and fix any questions. Gift cards and client look ups are very easy to access even with out having a lot of information.
Software is great, we have been using it for the last 6 years. I love that you can see that a customer is new.
I loved using booker when I worked in a salon it was very organized and great because you can customize everything and even let clients book appointments online.
Has good features for booking, retail. Inventory and gift certificate sales and accounting.
It’s cheaper than most competitors for the great performance it has, booker is more user friendly and has multiple different pathways to solve the same problem to offer multiple routes of action.
Customer service is fantastic, and tool is very intuitive overall.
It's very new user friendly and easy to learn. Makes booking appointments easy and efficient for staff members to use.
Overall allows for fast & efficient booking of multiple spa treatments from different therapists. Does not allow double or over booking.
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4.8
218

The simplest way to manage desk booking at your workspace.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Skedda users   
+15
User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Brilliant, lovely customer service. AND a useful, practical product.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.
Simple, easy and cost effective backed-up by excellent support and service.
It’s hard to make your own look and feel: not impossible to build a custom home page, but I don’t have the knowledge.
It's not over complicated, and is understandable at all levels. Clear UX and great integrations with Microsoft and Slack.
It's been fantastic as I said everything has now moved online.
I had a great experience working with the staff who were very accommodating in getting me set up and making a map for me.
Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system.
Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.
User friendly, and if you have any questions they are prompt with the answers.
And they have a very responsive customer service team that answers any questions that you may have in seconds, not days.
I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products.
It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.
It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed.
User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Brilliant, lovely customer service. AND a useful, practical product.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.
Simple, easy and cost effective backed-up by excellent support and service.
It’s hard to make your own look and feel: not impossible to build a custom home page, but I don’t have the knowledge.
It's not over complicated, and is understandable at all levels. Clear UX and great integrations with Microsoft and Slack.
It's been fantastic as I said everything has now moved online.
I had a great experience working with the staff who were very accommodating in getting me set up and making a map for me.
Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system.
Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.
User friendly, and if you have any questions they are prompt with the answers.
And they have a very responsive customer service team that answers any questions that you may have in seconds, not days.
I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products.
It has a large functionality system whilst at the same time being very user friendly so that those with little or not IT skills can easily navigate the system - booking and scheduling room use.
It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed.
User information for people who have booked spaces can be hidden. The rules are very comprehensive for setting up your spaces just like you want them.
They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't.
The excellent support is probably the biggest reason why I wouldn't hesitate to recommend Skedda to others, and why I feel confident now sharing it with my colleagues.
What I dont like is because Skedda has made the room booking process so easy, some people abuse it by booking rooms but end up not using it. I find myself looking at empty "booked" rooms.
Brilliant, lovely customer service. AND a useful, practical product.
Using Skedda avoids human error in the booking process, and prevents double booking of a room.
Simple, easy and cost effective backed-up by excellent support and service.
It’s hard to make your own look and feel: not impossible to build a custom home page, but I don’t have the knowledge.
It's not over complicated, and is understandable at all levels. Clear UX and great integrations with Microsoft and Slack.
It's been fantastic as I said everything has now moved online.
I had a great experience working with the staff who were very accommodating in getting me set up and making a map for me.
Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system.
Skedda is so easy to use, bookings, cancellations and rescheduling are made in seconds. The ability to book rooms for daily, weekly or monthly events and choose an end date is a huge plus.
User friendly, and if you have any questions they are prompt with the answers.
And they have a very responsive customer service team that answers any questions that you may have in seconds, not days.
I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products.