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SuperSaaS

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Online appointment scheduling software for SMBs

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SuperSaaS Pricing, Features, Reviews and Alternatives

SuperSaaS FAQs

Q. What type of pricing plans does SuperSaaS offer?

SuperSaaS has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of SuperSaaS?

SuperSaaS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SuperSaaS support?

SuperSaaS supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish


Q. Does SuperSaaS offer an API?

Yes, SuperSaaS has an API available for use.


Q. What other apps does SuperSaaS integrate with?

SuperSaaS integrates with the following applications:
Wix, PageCloud, Salesforce Starter, Drupal, Make, Microsoft Outlook, PayPal, Google Analytics 360, Todoist, Piwik PRO, Workplace from Meta, Zoho CRM, Zapier, QuickBooks Online Advanced, Google Docs, Gmail, Google Workspace, Zoom Workplace, WordPress, Twitter/X, Stripe, Zoho Desk, Squarespace, SendGrid, Slack, Google Contacts, Microsoft 365, Weebly, Heap, Invoice Ninja, Microsoft To Do, Meta for Business, Mixpanel, Kissmetrics, Google Calendar, EPAY HCM, Mailchimp, Twilio, Joomla, Asana, Pure Chat, Smartsheet, HubSpot CRM, Intercom, Join.Me, GoDaddy Website Builder, Zendesk Suite


Q. What level of support does SuperSaaS offer?

SuperSaaS offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk

SuperSaaS product overview

Price starts from

9

Per month

Flat Rate

What is SuperSaaS?

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs.

Key benefits of using SuperSaaS

• Embed your booking calendar in your own website or create your custom domain
• Set customized automated email/SMS reminders and confirmations
• Sync Google, iCloud, Outlook, Office 365 calendars automatically
• Configure follow-up emails
• Reduce no-shows and encourage repeated bookings
• 24/7 real-time availability
• Set your own opening and business hours
• Access for unlimited users & unlimited schedules in each account
• Capture and analyze your user’s information

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk

Training options

Documentation
Videos

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Why am I seeing this?

SuperSaaS pricing information

Value for money

4.7

/5

263

Starting from

9

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SuperSaaS features

Functionality

4.4

/5

263

Total features

102

12 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Functionality contenders

SuperSaaS users reviews

Overall Rating

4.6

/5

263

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10
Rating distribution

5

4

3

2

1

180

66

16

1

0

Pros
Overall we are very impressed by how easy it is to use SuperSaaS Appointment Schedule and the brilliant the customer support is.
I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb.
It is easy to use and has good quality for the price. The best feature is without doubt the customer service: fast, effective, and kind.
Cons
All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user.
No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
It looks awful - a recent refresh helped a tiny bit. No bulk editing of customers - so a change can require accessing hundreds of customers individually.

Overall rating contenders

PA
AvatarImg

Pearl A.

Photography, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Thanks Supersaas!

Reviewed 5 years ago

Supersaas has helped us save a lot of time on getting customers booked.

Pros

Supersaas has made scheduling a breeze for us! We schedule 5 different spaces and this software makes it easy for our customers to book themselves!

Cons

It's missing an option to pay via bank debit, which would be nice and the phone software is a bit complicated to use.... But overall has most of the features we need.

AR
AvatarImg

Verified reviewer

Higher Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent all-in-one scheduling/appointment/reservation system, lots of features and settings

Reviewed 6 years ago

It has made it possible to share limited equipment fairly with hundreds of students. I also like that for each reservation page we can have different settings. So on laser cutters we set limits on the number of reservations per week and how long each reservation can be. While on the water jet cutter each reservation is much longer and they can book twice as many days in advance. It also has a waiting list feature which is useful for booking field trips. I like that it sends email reminders, we use this to ask students to cancel if they can no longer go so other can go on the field trip.

Pros

Very configurable, yet human readable. We evaluated other software and found they lacked easy to read settings. With SuperSaaS, you can just read a sentence in the settings page and understand what it will do. With other software you have to look up in a help/knowledge base what a toggle will do. It is clear that the designers of this software wanted to create a flexible tool that was good at a certain...

Cons

The interface looks like an old version of Google Calendar. I often have to tell people that while it looks like Google Calendar, it is not, and that it has many powerful features. The interface could be updated to be more modern. I know that they have updated the interface once before because in the settings there is a "classic or modern" toggle. I am already using the modern interface option but it looks very old.

Vendor response

Thanks for the great review! I agree that even the "Modern" look was starting to get a bit long in the teeth, so we just added a new theme last week that refreshes all buttons and dialog boxes. A larger update for the calendar is planned for next year.

AT
AvatarImg

Anh-Thi M.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

We've been using this for 5+ years for our school PTO, and plan to continue to use.

Reviewed 6 years ago

low cost, relatively user friendly for our community to use.

Pros

The best customer service - they are so quick (responses within the hour, sometimes within minutes!), and always provides the answers I'm looking for.

Cons

Some functionality is clunky. We offer lots of series-classes that students must sign up for all sessions the functions available to handle this doesn't fully fit our needs, so over the years we've added in some manual workarounds. There also isn't a "shopping cart" option for students to add several items and check out and pay at once, they have to pay individually which is clunky for our users.

Vendor response

Hi Anh-Thi, Thank you very much for taking the time for sharing your kind feedback with us. We're glad to hear that you're satisfied with our customer service. We have added your feature request to our list of suggestions, and we will surely get in touch with you when we implement the same. Have a great SuperSaaS experience. Kind Regards Sneha Mittal SuperSaaS Customer Service Manager

MF
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Mark F.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

This software has changed my professional life.

Reviewed 6 years ago
Pros

High personalisation, easy to use for clients to make, reschedule and cancel appointements. There have been many positive remarks about the good overview of available slots. I was considering to work with a call center / telephone service for my agenda but with Supersaas there are no mix ups and no time lost in finding a slot that suits. Occasionally people have difficulty registering - these are generally elderly or less computer literate persons .

Cons

The biggest inconvenience for me is the lack of personalistation of the reminder message. The start time and end time of the appointment seems to be confusing in the text as people regularly show up when their slot is ending. If only the start time would be mentioned the client would not read over it and notice only the last bit of the sentence. The schedule on mobile devices has a different interface and the button to see desk top version has to be tapped. It is not clear how to change this setting. Sadly this button is on the bottom of the screen and you need to scroll down al the way - lots of people do not find this button.

Vendor response

Hi Mark, Thanks for your kind review and feedback! We work hard to make sure SuperSaaS customers never experience any interruptions in their calendars. You can completely personalize your emails, and you can read this quick blog post to find out how: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks . You can adjust the frame length for your mobile version within your website or you can force the desktop version by replacing www.supersaas.com with d.supersaas.com in the iframe link. Please feel free to reach out to us at support@supersaas.com if the issue is not resolved and we will be happy to help you. Thank you again for your review, and we're glad you're enjoying your SuperSaaS experience! Kind regards, Sneha Mittal Customer Support Team

MA
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Michael A.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

This scheduling system has made managing delivery receipts a breeze.

Reviewed 6 years ago

The software allows for better organization and planning of daily activities.

Pros

What I like most is that we no longer have drivers showing up and hovering over our receiving attendants distracting them from their primary focus of accurately receiving our food products.

Cons

What i like least is that in the "use" screen you have to open each "tile" to see the supplier to be received. Also, to my knowledge there is not a way to easily document the time the supplier arrives/departs to dial in the amount of time it actually takes to receive orders, which would allow us to more accurately book appointments.

Vendor response

Hi Michael, Thank you for your review! We are so pleased that you are enjoying your SuperSaaS schedule. As to your question about the information getting cut off in the tile, there are a couple ways that you can solve this. In the "Use" section of your calendar, you can click on the column heading (i.e. "VP Tenant Bay 06") and see a more detailed overview of the bookings. Additionally, you can...

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