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Survey Software with Ratings/Reviews (2026)

Last updated: March 2026

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Key features of Survey Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Questions: Users value the ability to tailor questions to specific needs, enhancing data relevance and improving user engagement with diverse question types. 96% of reviewers rated this feature as important or highly important.
  • Survey Builder: Reviewers highlight the ease of creating surveys with various question formats, customization options, and user-friendly interfaces for efficient data collection. 94% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users appreciate detailed and customizable reporting features that provide real-time insights and graphical representations for better data-driven decisions. 91% of reviewers rated this feature as important or highly important.
  • Data Import/Export: The feature is praised for its ease of transferring data between formats, enhancing data management, and enabling seamless integration with other tools. 88% of reviewers rated this feature as important or highly important.
  • Question Branching: Reviewers note the benefit of creating tailored surveys that dynamically adjust based on responses, improving survey relevance and respondent engagement. 85% of reviewers rated this feature as important or highly important.
  • Customizable Templates: Users find value in pre-designed and modifiable templates that enhance the survey appearance, consistency, and branding, saving time in survey creation. 83% of reviewers rated this feature as important or highly important.
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72 software options

Alchemer logo

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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SurveyLegend logo

Mobile-friendly survey management platform

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SurveyLegend enables you to create beautiful, mobile-friendly surveys, forms, or polls effortlessly. Gather valuable feedback, understand customer needs, and make smarter decisions. With engaging and accessible survey designs, you’ll boost response rates and uncover insights that drive real results.

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Birdeye logo

AI-based webchat assistant for business conversations

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SurveyMonkey logo

Online survey and feedback collection platform

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SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

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Jotform logo
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Cloud-based form builder tool for digital forms.

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Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

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Motivosity logo

Employee recognition and engagement platform

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Motivosity is an employee recognition and rewards platform designed to boost workplace engagement and unify company culture. The system offers peer-to-peer recognition, milestone celebrations, spot bonuses, and a comprehensive rewards marketplace with global redemption options. It includes features for measuring employee sentiment through surveys and provides analytics dashboards that track engagement metrics and program effectiveness.

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Typeform logo
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Interactive form builder for data collection

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Capture richer insights with conversational surveys, smart logic, and AI-powered analysis that brings trends to the surface.

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Nicereply logo

The effortless way to champion customer experience

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Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score.

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ClearCompany logo

Unified talent management and recuritment platform

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ClearCompany is a cloud and mobile-based talent management software that helps businesses of all sizes optimize their talent as well as recruit, ramp, recognize, and retain top talent.

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Trakstar Perform logo

Performance reviews made simple with Mitratech Perform

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Mitratech Perform streamlines performance management with automated reviews, goal tracking, and feedback tools. It helps organizations engage employees, improve development, and ensure fair, consistent evaluations while reducing HR and manager workload.

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Factorial logo

AI-powered business software that helps you manage your team

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Factorial is the AI-powered business software that takes care of the time-consuming stuff, like hiring, holidays and payroll.

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PerformYard logo

Cloud-based employee performance management software

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PerformYard is an AI-powered employee performance management solution that streamlines employee reviews, goals, feedback, 1:1 meetings, and employee engagement.

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Shopper Approved logo

Reputation management solution

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Shopper Approved is an eCommerce tool for collecting, managing, and promoting seller ratings, product reviews, video reviews, Q&A, and other social signals on the website and throughout the web to drive traffic, create urgency, and improve conversions.

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Lattice logo

AI-powered people management platform

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Lattice is an AI-powered people management platform that helps organizations improve manager productivity, streamline human resource operations, and gain insights from employee feedback. It includes performance management tools to identify top performers and support employee development.

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Feedier logo

Gamified customer engagement & feedback collection tool

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Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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AskNicely logo

Make every customer experience awesome, every time.

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AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

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Leapsome logo

AI HR tool for performance and talent management

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With Leapsome you can run engagement surveys, pulse surveys, and collect eNPS to gather meaningful feedback and insights from employees. With the powerful survey analytics you can understand the drivers that impact engagement levels and employee churn so you can develop and retain your team.

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SurveyLab logo

Survey software and questionnaire tool

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Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Qwary logo

Survey software for hospitality, retail, and other sectors

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Qwary is a customer experience management software designed to help businesses in the hospitality, retail, healthcare, education, and other sectors gain insights into customer and employee feedback. Administrators can gain insights into net promoter score (NPS), customer effort score (CES), and customer satisfaction score (CSAT) on a unified interface.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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Get better data and more engagement for your surveys with short and simple interactive videos. VideoAsk lets you scale face-to-face interactions, and personalize the way you ask.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Submit.com logo

The best way to accept, review and manage online submissions

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Submit.com is a cloud-based software solution which streamlines the collection, management and evaluation of online survey submissions. Submit.com has provided solutions for leading organizations in; academia, awards, field operations, grant management, human resources and TV talent casting.

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