App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software with Video Conferencing

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

74 software options

Sponsored

Personalize your search

Any industry

Any business size

Aircall logo
4.3
(415)

Phone system for support and sales teams

visit website
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Five9 logo
4.2
(461)

Cloud contact and call center software

visit website
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
JustCall logo
4.1
(173)

AI, but better

visit website
Empower your support agents to focus on less logging and more selling. Streamline customer support with JustCall's call center.

Read more about JustCall

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

visit website
LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction

Start with a 1 month free trial, no credit card required.

Read more about LiveAgent

Users also considered
Webex logo
4.4
(6.9K)

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex

Users also considered
Nextiva logo
4.6
(771)

Simplifying Business Communication

learn more
We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

learn more
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Read more about Talkdesk

Users also considered
RingCentral MVP logo
4.2
(1.1K)

RingCentral MVP - Message, Video, Phone

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingCentral MVP

Users also considered
GoTo Connect logo
4.5
(659)

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Ringover logo
4.6
(382)

100% cloud phone for startups and SMEs

learn more
Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

Read more about Ringover

Users also considered
Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

learn more
Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered
Twilio logo
4.5
(430)

Build, Scale, and Operate Customized Communication Solutions

learn more
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
3CX logo
4.4
(406)

3CX communications system. Web & mobile apps (Android, iOS)

learn more
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

Read more about 3CX

Users also considered
Dialpad logo
4.3
(517)

Cloud communications system for enterprise businesses.

learn more
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

Read more about Dialpad

Users also considered
CloudTalk logo
4.4
(263)

Cloud-based call center software for sales and support teams

learn more
CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced calling features and easy-to-setup integrations with your existing business software. It’s the perfect solution for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
XCALLY logo
4.8
(128)

Omnichannel contact center management

learn more
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

Read more about XCALLY

Users also considered
LogMeIn Rescue logo
4.6
(158)

Remote support for helpdesks, call centers and organizations

learn more
Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

Read more about LogMeIn Rescue

Users also considered
Acefone logo
4.7
(127)

VoIP Phone Service trusted by modern businesses

learn more
No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.

Read more about Acefone

Users also considered
Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

learn more
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
MiVoice Business Solution logo
4.2
(260)

Cloud phone system & contact center software & services

learn more
MiCloud Connect is a scalable communications platform that helps teams communicate through calling, group chats, video conferencing, messaging, collaboration tools and more.

Read more about MiVoice Business Solution

Users also considered
RingCentral Contact Center logo
4.3
(187)

The Collaborative Contact Center solution from the industry

learn more
Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.

Read more about RingCentral Contact Center

Users also considered
ZIWO logo
4.7
(84)

API Based cloud contact center software with CRM Integration

learn more
Simply Talk
to Your Clients
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country

Read more about ZIWO

Users also considered
G12 Communications logo
4.7
(76)

Accelerate Your Path to Teams with G12

learn more
G12 Communications designs purpose-built business calling solutions to accelerate any company's Path to Teams. We simplify business calling through Connect to Teams, Direct Routing, SIP Trunking, Cloud PBX, and more for any business looking to streamline the way they connect and collaborate.

Read more about G12 Communications

Users also considered
Calabrio ONE logo
4.3
(126)

Comprehensive performance software for contact centers

learn more
Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

Read more about Calabrio ONE

Users also considered
InfoFlo logo
4.5
(95)

All-in-One CRM Software Solution

learn more

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

Read more about InfoFlo

Users also considered