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Best Call Center Software with Video Conferencing

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Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Aircall

4.3
(216)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

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Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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RingCentral Contact Center

4.3
(155)

The Collaborative Contact Center solution from the industry

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Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics

Read more about RingCentral Contact Center

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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3CX

4.5
(231)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

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Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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VoIPstudio

4.6
(26)

VoIP phone service provider for staff communication

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VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

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XCALLY

4.8
(82)

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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Zadarma

3.7
(32)

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

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uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

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InfoFlo

4.5
(82)

All-in-One CRM Software Solution

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InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

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CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

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CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes

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Adversus

4.8
(18)

Cloud-based dialer & CRM solution

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Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering.

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Channels

4.8
(36)

Power up your customer service

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Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

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Ring4

4.5
(14)

Second phone number app for texting and calling

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Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.

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Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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GoToConnect

4.5
(572)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Five9

4.2
(384)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Dialpad

4.3
(410)

Cloud communications system for enterprises

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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ZIWO

4.6
(33)

API Based cloud contact center software with CRM Integration

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Simply Talk
to Your Clients
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in any country

Read more about ZIWO

MightyCall

3.7
(82)

Virtual Phone System for small businesses

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MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents.

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Ameyo

3.9
(30)

All-in-one Contact Center Software

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An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Fonvirtual Call Center

(0)

Communication solution for call management & distribution

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Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

Read more about Fonvirtual Call Center

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