Help Desk & Ticketing Software with Contact History

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Salesforce Service Cloud   

435
Customer service & support software
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Customer service & support software
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud

Samanage   

475
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the Samanage Service Desk, and continuously improve how IT supports strategic business needs. Read more about Samanage
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the Samanage Service Desk, and continuously improve how IT supports strategic business needs. Read more about Samanage

Zendesk   

2,060
Cloud customer service software
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Cloud customer service software
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk

Dixa   

17
The Customer Friendship Platform
Get a beautifully simple help desk for email, chat, messenger & phone that runs in your browser. Dixa features automatic contact recognition and starts at $19. Read more about Dixa
The Customer Friendship Platform
Get a beautifully simple help desk for email, chat, messenger & phone that runs in your browser. Dixa features automatic contact recognition and starts at $19. Read more about Dixa

Cayzu   

31
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu

Hiver   

35
Manage customer support and sales leads right from Gmail
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Read more about Hiver
Manage customer support and sales leads right from Gmail
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Read more about Hiver

LiveAgent   

682
Great customer service starts with better help desk software
Great customer service starts with better Help Desk Software! Read more about LiveAgent

Alloy Navigator   

38
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

UJET   

42
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

ISL Light Remote Desktop   

90
Remote support software & unattended remote access
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC). Read more about ISL Light Remote Desktop
Remote support software & unattended remote access
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC). Read more about ISL Light Remote Desktop

Kaseya BMS   

17
Business management solution for IT departments & MSPs
Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy. Read more about Kaseya BMS
Business management solution for IT departments & MSPs
Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy. Read more about Kaseya BMS

Teamwork Desk   

101
Helpdesk Software Your Team Can Rely On
Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Read more about Teamwork Desk
Helpdesk Software Your Team Can Rely On
Teamwork Desk has all the features your team needs to provide world-class customer support with a personal touch. Read more about Teamwork Desk

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration. Read more about HelpOnClick Live Chat Software
Live Chat Software and Virtual agent for SMBs
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration. Read more about HelpOnClick Live Chat Software

LiveChat   

825
Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat

KronoDesk   

3
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
Powerful help desk & service management software
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

NetHelpDesk   

29
ITIL aligned service desk software
NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk
ITIL aligned service desk software
NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud. Read more about NetHelpDesk

ChangeGear Service Desk   

46
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear Service Desk
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear Service Desk

eHelpDesk   

14
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk
Cloud based help desk software for businesses of all sizes
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle. Read more about eHelpDesk

Genesys PureCloud   

76
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

VIZOR HelpDesk & Assets   

0
Your IT Assistant
VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management. Read more about VIZOR HelpDesk & Assets
Your IT Assistant
VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management. Read more about VIZOR HelpDesk & Assets

Agile CRM   

318
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

HarmonyPSA   

17
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

Oracle RightNow Contact Center Experience  

17
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience

TeamSupport  

710
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport
B2B Customer Support Software
Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency. Read more about TeamSupport

Deskero  

87
Customizable help desk & ticketing system
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more. Read more about Deskero
Customizable help desk & ticketing system
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more. Read more about Deskero
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