Help Desk & Ticketing Software with Contact History

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
50 apps

SolarWinds Service Desk   

498
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk
Visit WebsiteAdd to compareCompareRemove app
IT Service Desk & Asset Management Software
Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs. Read more about SolarWinds Service Desk
Visit WebsiteCompare

Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading Help Desk and Ticketing software solution trusted by over 200,000 customers worldwide. Read more about Zendesk
Visit WebsiteCompare

ConnectWise Manage   

181
A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
Visit WebsiteAdd to compareCompareRemove app
A PSA Tool Designed To Run Your As-a-Service Business
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers! Read more about ConnectWise Manage
Visit WebsiteCompare

HappyFox   

78
Helpdesk, customer support software
HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums. Read more about HappyFox
Visit WebsiteAdd to compareCompareRemove app
Helpdesk, customer support software
HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums. Read more about HappyFox
Visit WebsiteCompare

Hiver   

52
Manage customer support and sales leads right from Gmail
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Read more about Hiver
Visit WebsiteAdd to compareCompareRemove app
Manage customer support and sales leads right from Gmail
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Read more about Hiver
Visit WebsiteCompare

TOPdesk   

39
Help desk & service management
Help desk & service management. Read more about TOPdesk
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

Genesys Cloud   

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
Visit WebsiteAdd to compareCompareRemove app
Cloud Based Ticket Management & Help Desk Software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
Visit WebsiteCompare

Dixa   

17
The Customer Friendship Platform
Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month. Read more about Dixa
Visit WebsiteAdd to compareCompareRemove app
The Customer Friendship Platform
Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month. Read more about Dixa
Visit WebsiteCompare

Alloy Navigator   

40
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Visit WebsiteAdd to compareCompareRemove app
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Visit WebsiteCompare

HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk
Visit WebsiteAdd to compareCompareRemove app
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction. Read more about HelpDesk
Visit WebsiteCompare

HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration. Read more about HelpOnClick Live Chat Software
Visit WebsiteAdd to compareCompareRemove app
Live Chat Software and Virtual agent for SMBs
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration. Read more about HelpOnClick Live Chat Software
Visit WebsiteCompare

ChangeGear Service Desk   

49
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear Service Desk
Visit WebsiteAdd to compareCompareRemove app
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear Service Desk
Visit WebsiteCompare

LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteAdd to compareCompareRemove app
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteCompare

VIZOR HelpDesk & Assets   

1
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
Visit WebsiteAdd to compareCompareRemove app
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR HelpDesk & Assets On-premise or Cloud. Try for Free.
Visit WebsiteCompare

Teamwork Desk   

114
Deliver an unforgettable customer experience.
Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers. Read more about Teamwork Desk
Visit WebsiteAdd to compareCompareRemove app
Deliver an unforgettable customer experience.
Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers. Read more about Teamwork Desk
Visit WebsiteCompare

Pipefy   

187
the Work Management platform
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
Visit WebsiteAdd to compareCompareRemove app
the Work Management platform
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
Visit WebsiteCompare

UJET   

90
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Visit WebsiteAdd to compareCompareRemove app
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Visit WebsiteCompare

Kaseya BMS   

19
Business management solution for IT departments & MSPs
Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy. Read more about Kaseya BMS
Visit WebsiteAdd to compareCompareRemove app
Business management solution for IT departments & MSPs
Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy. Read more about Kaseya BMS
Visit WebsiteCompare

Agile CRM   

387
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteAdd to compareCompareRemove app
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
Visit WebsiteCompare

ISL Light Remote Desktop   

199
Remote support software & unattended remote access
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC). Read more about ISL Light Remote Desktop
Visit WebsiteAdd to compareCompareRemove app
Remote support software & unattended remote access
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC). Read more about ISL Light Remote Desktop
Visit WebsiteCompare

HarmonyPSA   

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteAdd to compareCompareRemove app
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources
Visit WebsiteCompare

LiveAgent   

910
Great customer service starts with better help desk software
Great customer service starts with better Help Desk Software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Visit WebsiteCompare

LiveChat  

1,017
Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat
Learn moreAdd to compareCompareRemove app
Premium Customer Service Software for Live Chat & Help Desk
Fully functional customer service platform with help desk, ticketing system and live chat software. Designed for engaging and supporting online visitors! Read more about LiveChat
Learn moreCompare
Filter by
Customer rating