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Help Desk Software with Project Management

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a help desk solution that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

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JIRA Service Management logo
4.5
(649)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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InvGate Service Desk logo
4.6
(110)

IT service desk software

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Use InvGate to manage & automate your IT help desk with ticket management, self-service, SLAs, workflows, gamification, customer feedback, analytics & more.

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BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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SysAid logo
4.5
(439)

The most advanced AI-powered ITSM platform in the market

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SysAid is the most advanced AI-Powered Help Desk platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

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ConnectWise PSA logo
4.1
(239)

A PSA Tool Designed To Run Your As-a-Service Business

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Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency.

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NinjaOne logo
4.8
(202)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction.

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HaloITSM logo
4.7
(35)

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.

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Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

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Help your support agents solve customer problems faster by putting the right tools at their fingertips with Salesforce Service Cloud.

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

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Freshservice logo
4.5
(568)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.

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Spiceworks logo
4.4
(559)

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Bitrix24 logo
4.2
(805)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 free helpdesk and contact center software that comes with CRM. Used by 12 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks & mobile messengers.

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Superchat logo
4.8
(167)

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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ServiceNow logo
4.5
(229)

Enterprise IT service cloud solutions

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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Issuetrak logo
4.6
(187)

Report. Resolve. Relax. It starts with Issuetrak.

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Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard!

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LogMeIn Rescue logo
4.6
(158)

Remote support for helpdesks, call centers and organizations

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Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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ManageEngine ServiceDesk Plus logo
4.4
(206)

Cloud IT Help Desk Software

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ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Hiver logo
4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver transforms Gmail into an all-in-one help desk, minus the complexities of traditional systems. Manage email, chat, phone, and WhatsApp support effortlessly. Harness AI, deep analytics, and automations. No need for multiple platforms or steep learning curves.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.

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TeamDynamix logo
4.4
(142)

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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