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Features
Asset Lifecycle Management(7)
Inventory Management(7)
Access Controls/Permissions(14)
Activity Dashboard(9)
Activity Tracking(13)
Alerts/Escalation(15)
Alerts/Notifications(15)
API(16)
Appointment Management(6)
Approval Process Control(5)
Asset Tracking(8)
Assignment Management(11)
Audit Management(5)
Audit Trail(5)
Auto-Responders(10)
Automated Routing(16)
Availability Management(6)
Call Center Management(12)
Call Routing(5)
Canned Responses(4)
Capacity Management(4)
Cataloging/Categorization(8)
Change Management(10)
Chat/Messaging(12)
Client Portal(9)
CMDB(6)
Collaboration Tools(15)
Commenting/Notes(5)
Communication Management(10)
Compliance Management(5)
Computer Telephony Integration(4)
Configurable Workflow(10)
Configuration Management(8)
Contact Database(7)
Contact Management(9)
Content Management(6)
Contract/License Management(8)
CRM(10)
Customer Database(11)
Customer History(12)
Customer Segmentation(9)
Customer Support(8)
Customizable Branding(16)
Customizable Fields(14)
Customizable Forms(11)
Customizable Reports(14)
Customizable Templates(13)
Dashboard(15)
Data Import/Export(13)
Data Visualization(5)
Document Management(4)
Document Storage(11)
Drag & Drop(10)
Email Management(17)
Email Templates(13)
Employee Management(4)
Event Triggered Actions(9)
Feedback Management(12)
File Sharing(4)
Forms Management(6)
Full Text Search(11)
Help Desk Management(13)
Inbox Management(5)
Incident Management(11)
Interaction Tracking(13)
Issue Auditing(12)
Issue Management(8)
Issue Scheduling(8)
Issue Tracking(7)
IT Asset Management(10)
Knowledge Base Management(17)
Knowledge Management(13)
Lead Management(4)
Live Chat(14)
Macros/Templated Responses(11)
Maintenance Management(5)
Mobile Access(11)
Monitoring(8)
Multi-Channel Communication(16)
Multi-Channel Management(5)
Multi-Language(12)
Multiple User Accounts(8)
Offline Form(4)
Performance Metrics(15)
Prioritization(13)
Problem Management(10)
Procurement Management(6)
Project Management(13)
Queue Management(11)
Real Time Analytics(8)
Real Time Data(8)
Real Time Monitoring(11)
Real Time Notifications(10)
Real Time Reporting(10)
Real Time Updates(9)
Real-Time Chat(17)
Real-time Consumer-facing Chat(7)
Recurring Issues(11)
Release Management(8)
Remote Access/Control(9)
Reporting & Statistics(14)
Reporting/Analytics(16)
Role-Based Permissions(12)
Routing(8)
Rules-Based Workflow(11)
Scheduled/Automated Reports(4)
Search/Filter(12)
Self Service Portal(16)
Service Catalog(8)
Service Level Agreement (SLA) Management(15)
Single Sign On(10)
Social Media Integration(11)
SSL Security(8)
Status Tracking(6)
Supplier Management(4)
Support Ticket Management(16)
Support Ticket Tracking(12)
Survey/Poll Management(6)
Surveys & Feedback(16)
Tagging(10)
Task Management(13)
Third Party Integrations(13)
Virtual Assistant(5)
Website Integration(4)
Widgets(9)
Workflow Configuration(15)
Workflow Management(17)
Integrated with
Help Desk Migration
Microsoft Teams(7)
Microsoft 365(5)
Google Workspace(6)
Microsoft Outlook(5)
1Gateway(3)
3CX(2)
Actiondesk(4)
ActiveCampaign(6)
ActiveDEMAND(2)
Adobe Commerce(5)
Agent.ai(4)
Agile CRM(3)
Aircall(5)
Akita(5)
AlertOps(6)
Alida TXM(5)
Amazon Connect(3)
APIANT(9)
AppFollow(6)
Asana(6)
AskNicely(5)
AuditShipment (5)
Autotask PSA(1)
AVOXI(5)
Azure Active Directory(1)
Basecamp(2)
Bedrock Data(4)
Better Proposals(1)
BeyondTrust Remote Support(5)
BigCommerce(5)
Bitium(5)
Blits(4)
Bold BI(6)
Box(5)
BugHerd(6)
Built.io Flow(6)
Calendly(2)
Campaign Monitor(6)
Capsule(4)
ChargeDesk(5)
Chattermill(3)
ChurnZero(4)
Clearbit(1)
ClickUp(4)
Cloud Elements(5)
CloudTalk(5)
Cognito Forms(6)
Confluence(1)
ConnectWise ScreenConnect(2)
Constant Contact(6)
Crowdin(4)
Customer Thermometer(11)
Customer.io(3)
CustomerX(3)
Cyclr(4)
Cyfe(8)
Delighted(6)
Dialpad(3)
DocuSign(3)
Domotz(1)
Dropbox Business(8)
Drupal(4)
elevio(5)
EV Reach(6)
EvaluAgent(4)
FAT FINGER(6)
Five9(2)
Fivetran(4)
Fonvirtual Virtual PBX(4)
FreshBooks(7)
Freshdesk(2)
Freshdesk Success(6)
FullContact(4)
FullStory(4)
Geckoboard(6)
GetResponse(3)
GitHub(5)
Gmail(7)
Google Analytics 360(9)
Google Calendar(5)
Google Contacts(3)
Google Docs(2)
Google Drive(4)
Google Forms(4)
Grow(4)
Guru(3)
Harvest(5)
Highrise(7)
Hornbill(5)
HubSpot CRM(8)
HubSpot Marketing Hub(6)
HubSpot Service Hub(2)
Insightly(7)
Instagram(2)
Intercom(5)
iorad(7)
Jira(12)
JIRA Service Management(6)
Joomla(4)
JustCall(5)
Keap(6)
Klaus(6)
Klaviyo(3)
Klipfolio(5)
Lansweeper(3)
Lead Gen & CRM (formerly SharpSpring)(7)
LeadMaster(7)
LiveChat(4)
LogMeIn Rescue(7)
Lumoa(5)
MaestroQA(3)
Mailchimp(9)
Make(4)
Medallia Agent Connect(2)
Meta for Business(9)
Microsoft Excel(3)
Mobil(X)(5)
NetCrunch(5)
Nicereply(7)
Nimble(3)
Okta(5)
Olark(6)
OneDrive(2)
ONEiO(6)
OneLogin(8)
Operations Hub(3)
OpsGenie(4)
Optymyze(4)
PagerDuty(6)
PayPal(2)
Pipedrive(6)
Pivotal Tracker(4)
Plantt(4)
Playvox(5)
Plecto(5)
PrestaShop(2)
ProjectManager.com(5)
Quickbooks Online(3)
QuickBooks Online Advanced(4)
Radiance Commerce(4)
Retently(8)
RingCentral Contact Center(4)
RingCentral Engage Digital(4)
Ringover(3)
Rippling(5)
Robly(4)
RudderStack(4)
Salesforce Sales Cloud(10)
ScalePad(2)
Segment(4)
ServiceNow(2)
Shelf(3)
Shopify(8)
SIGNL4(4)
Simplesat(9)
Sisense(5)
Slaask(8)
Slack(14)
Solvemate(3)
Squarespace(3)
Squirro(4)
Stripe(5)
SugarCRM(7)
SurveyMonkey(8)
Talkdesk(5)
Teamleader(4)
TeamViewer(6)
Teamwork.com(3)
Time Doctor(5)
Toky(4)
Tonkean(4)
TOPdesk(3)
Tray.io(5)
Trelica(5)
Trello(9)
Twilio(4)
Twitter/X(8)
Typeform(3)
Unbounce(2)
Upscope(3)
Userlike(4)
Voxloud(4)
Weebly(2)
WhatsApp(3)
WooCommerce(5)
WordPress(9)
Workativ Assistant(7)
Workato(6)
Xero(3)
xMatters(4)
Zapier(13)
Zendesk Suite(4)
Zluri(5)
Zoho Analytics(3)
Zoho Assist(5)
Zoho CRM(7)
Zoho SalesIQ(3)
Zoom Meetings(5)
Pricing model
Free(6)
Open Source(0)
Free Trial(16)
One Time License(0)
Subscription(16)
Devices supported
Mac(6)
iPad(15)
Android(15)
Linux(8)
Web-based(17)
iPhone(15)
Windows(9)
Organization types
Small Business(15)
Non Profit(15)
Large Enterprises(15)
Public Administrations(12)
Freelancers(9)
Mid Size Business(17)
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All-in-one ITSM & Help Desk Software
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Online helpdesk system and customer service software
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Making internet business personal
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Great customer service starts with better help desk software
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The only ITSM solution built on the Jira platform
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A complete IT service management (ITSM) tool for business
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The complete B2B solution for great customer support
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359
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IT Service Desk & Asset Management Software
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145
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Deliver world-class support from one easy-to-use platform.
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Enterprise IT service cloud solutions
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Cloud IT Help Desk Software
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Helpdesk, customer support software
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Unified customer service platform
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Support, Simplified.
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Cloud Based Ticket Management & Help Desk Software
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Multi-channel contact center
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