getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Free Trial Live Chat Software (2026)

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


257 software options

LiveChat logo
Category Leaders

The AI-First Platform to Support Customers and Boost Sales

visit website
Free Trial
No Credit Card Required
LiveChat is available in 4 plans: Starter - from $20 per seat/month billed annually, or $24 month-to-month Team - from $41 per seat/month billed annually, or $49 month-to-month Business - from $59 per seat/month billed annually, or $69 month-to-month Enterprise - Custom, contact us for pricing details

Read more about LiveChat

Users also considered
Zendesk Suite logo
Category Leaders

AI powered customer service across all channels

visit website
Free Trial
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.

Read more about Zendesk Suite

Users also considered
Avochato logo

SMS texting and live chat for sales, support & ops teams

visit website
Free Trial
No Credit Card Required
PAYG: $1 / month - Pay for balance anytime, no monthly platform fee - $0.08/segment (messages and call minutes) in US and Canada - 1 phone number/inbox - All AI features - Multi-channel: SMS, RCS, MMS, calls, live chat - Customizable website widget - Complete two-way conversation management - Unlimited Broadcast messages - Call forwarding Voicemail - Advanced team management functionality: skill routing, dispositions - AI Chatbot and additional Automation Tools (surveys, drip campaigns) - Advanced analytics - Salesforce, Zapier, Slack, Teams integration - Access to Avochato’s API Standard: $35 per user / month - All features in PAYG - Platform fee of $175/mo for annual payment - Platform fee of $210/mo for monthly payment - Lower rates for messaging and calls of $0.02-$0.03 per segment in US and Canada Custom: - Salesforce Process Builder Workflows - HIPAA Compliance - Dedicated Account Rep - Professional Services - Higher API throughput rates - Faster speeds for broadcast messages

Read more about Avochato

Users also considered
LiveAgent logo
Category Leaders

Multichannel customer care solution with an AI chatbot

visit website
Free Trial
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month

Read more about LiveAgent

Users also considered
Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

visit website
Free Trial
No Credit Card Required
Social Intents is offered across four pricing plans, outlined below. A 14-day free trial is available. Starter: $49 per month and $39 per month billed annually Basic: $79 per month and $59 per month billed annually Pro: $132 per month and $99 per month billed annually Business: $256 per month and $199 per month billed annually

Read more about Social Intents

Users also considered
Helpfruit logo

AI chatbots and help pages with all the protections you need

visit website
Free Trial
Starter: $149 per month Standard: $499 per month Premium: $679 per month

Read more about Helpfruit

Users also considered
Chatsi logo

AI-Powered Storefront Sales Agent for Ecommerce

visit website
Free Trial
No Credit Card Required
Chatsi Pricing Summary Chatsi offers multiple subscription “editions” tailored to different sizes and needs of eCommerce businesses. All plans share some core capabilities, but higher tiers include greater scale, more features, and more support. Pricing isn’t listed as fixed numbers for most plans; instead many are “contact for pricing” so the cost will depend on store size, catalog, traffic, etc. Here are the editions and what each includes: ⸻ Editions / Plans 1. Shopify LITE Edition (also called “Starter” in some contexts) • Targeted at smaller storefronts: lighter catalogs, lower traffic, faster setup. • Uses Shopify’s Model Context Protocol (MCP), which lets the AI read your live product catalog, your cart, and policy data in real time. This means less manual work for uploads / backend maintenance. • Key features include: • Conversational Search™ • Product Genius™ Lite • Self-service setup wizard & email support • Auto-improving answers with monthly tune-ups • Live Shopify catalog + policy integration via MCP (so up-to-date info) • Limitations: up to ~100 active products queried, no external documents required, 30-day chat history, basic performance dashboard. 2. PRO Edition (also labelled “Growth” Edition in the description) • Geared toward mid-size merchants, especially those with large catalogs or “high consideration” products where customers will have more questions / need more discovery. • More features compared to the Lite/Starter: • AI Knowledge Hub™ (which likely gives more content sources + more control) • Full Product Genius™ (not just Lite) • Auto-syncing product data so you don’t have to do manual uploads or updates. • Onboarding support + email support. • More capacity: up to 500 products, up to 1,000 documents & guides for training and supporting the AI. • 60-day chat history. • Merchant Performance Insights Dashboard. 3. Enterprise Edition • For large merchants or brands that want “everything in PRO, plus extra.” This is the top tier. Designed for scale, governance, deeper integrations, more support. • Key additional / upgraded features: • White-glove / dedicated onboarding & support (vs lighter onboarding in lower tiers) • Unlimited products, unlimited documents, unlimited chat history. • Social content & review ingestion & moderation (i.e. the ability to feed in your social posts / reviews, moderate them, etc.) • 100% uptime SLA + 24/7 support. • AI-Powered Merchant Insights, deep shopper insights. Common Features (Across All Plans) These are the features Chatsi includes in all editions (or many of them), either as standard or at least shared core offerings: • Best-in-Class AI Search capabilities. • Automatic Chat Load Scaling. • AI models that auto-update. • Branding, tone, voice customization so the AI matches your brand. • Reporting & analytics, performance dashboards. • Security & AI safety. • Personalized recommendations for customers.

Read more about Chatsi

Users also considered
Freshdesk logo
Category Leaders

Online helpdesk system and customer service software

visit website
Free Trial
No Credit Card Required
It is available for $0 for 2 agents for 6 months

Read more about Freshdesk

Users also considered
Slack logo

A single place for team communication and workflows

learn more
Free Trial
No Credit Card Required
Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

Read more about Slack

Users also considered
Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
Free Trial
No Credit Card Required
Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.

Read more about Pipedrive

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Free Trial
No Credit Card Required
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

Read more about Zoho Desk

Users also considered
Intercom logo
Category Leaders

Intercom is bringing AI-first Customer Service to the world

learn more
Free Trial
No Credit Card Required

Read more about Intercom

Users also considered
Birdeye logo

AI-based webchat assistant for business conversations

learn more
Free Trial
No Credit Card Required
Contact BirdEye directly for detailed pricing information.

Read more about Birdeye

Users also considered
Tidio logo
Category Leaders

Aill-in-one customer support software with AI features

learn more
Free Trial
No Credit Card Required
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.

Read more about Tidio

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Free Trial
No Credit Card Required
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote

Read more about Lime Connect

Users also considered
Salesforce Service Cloud logo

AI powered customer service management platform

learn more
Free Trial
No Credit Card Required
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.

Read more about Salesforce Service Cloud

Users also considered
Chatra logo

Multichannel messaging built for businesses, big and small

learn more
Free Trial
$15 per agent per month when paid annually, $19 when paid monthly

Read more about Chatra

Users also considered
Broadly logo

Online review & reputation management for small businesses

learn more
Free Trial
No Credit Card Required
Contact Broadly for detailed pricing information.

Read more about Broadly

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Free Trial
No Credit Card Required
A 15-day free trial is available, and a free plan for starter business tools.

Read more about Bitrix24

Users also considered
Olark logo

Happier customers live chat with Olark

learn more
Free Trial
Try Olark for free. Scale Olark with your live chat team. $17 / month for 1 live chat operator. $49 for a team of 4 live chat operators. https://www.olark.com/pricing?rid=getapp

Read more about Olark

Users also considered
Smartsupp logo
Category Leaders

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Free Trial
No Credit Card Required
22.50 / Month for our Standard Package $7.50 per each extra agent (monthly plan) / $5.00 per each extra agent (yearly plan)

Read more about Smartsupp

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
Free Trial
No Credit Card Required
Free for up to 10 users.

Read more about 3CX

Users also considered
tawk.to logo
Category Leaders

Live chat support & messaging solution

learn more
Free Trial
Contact tawk.to for pricing details.

Read more about tawk.to

Users also considered
Pure Chat logo

Live chat software for SMBs

learn more
Free Trial
Free: Unlimited Live Chat - Includes 3 Users/Operators Growth: $39/month PRO: $79/month

Read more about Pure Chat

Users also considered
Lucky Orange logo

All-in-one conversion optimization suite for website owners

learn more
Free Trial
No Credit Card Required
Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan.

Read more about Lucky Orange

Users also considered