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FreeAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FreeAgent has been voted the UK's #1 accounting software.
Table of Contents
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FreeAgent - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
FreeAgent overview
What is FreeAgent?
FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – with no confusing accounting jargon and a friendly team of support accountants to help them stay on track.
FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.
On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
Key benefits of using FreeAgent
FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track.
What features does FreeAgent have?
FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.
FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
Starting price
per month
Alternatives
with better value for money
FreeAgent’s user interface
FreeAgent pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about FreeAgent?
Overall, pretty good, I didn't use it for to long due to business circumstances but it was good using an accounting softwear once you know how.
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Who uses FreeAgent?
Based on 178 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FreeAgent's key features
Most critical features, based on insights from FreeAgent users:
All FreeAgent features
Features rating:
FreeAgent alternatives
FreeAgent
Starting from
10
/user
Per month
QuickBooks Online
Starting from
No pricing info
QuickBooks Enterprise
Starting from
No pricing info
Xero
Starting from
No pricing info
FreeAgent pricing
Pricing plans
Pricing details:
User opinions about FreeAgent price and value
Value for money rating:
To see what individual users think of FreeAgent's price and value, check out the review snippets below.
Rhys B.
Senior Product Manager
Faith A.
Director
FreeAgent integrations (71)
Integrations rated by users
We looked at 178 user reviews to identify which products are mentioned as FreeAgent integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
FreeAgent customer support
What do users say about FreeAgent customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of FreeAgent customer support.
Widespread user sentiment highlights fast, friendly, and knowledgeable responses from FreeAgent's customer support team.
A significant portion of users appreciate that support is handled by real people, not bots, and is easy to contact when needed.
A minority of users report that support sometimes fails to resolve issues, offering workarounds or misinterpreting queries.
Support options
Training options
To see what individual users say about FreeAgent's customer support, check out the review snippets below.
“The few times I've contacted their support, they have responded quickly, actually understood what I've asked and provided a detailed response, specific to my issue.”
Chris F.
Graphic and Web Designer
“I did have to call support a couple of times but I got straight through and they were a pleasure to deal with and sorted all my issues impressively well.”
Tom M.
Copywriter
“There are so many basic functions that just don't work and all customer services do is give you complicated workarounds, most of which don't actually achieve the required outcome. ”
Jonathan B.
Owner
FreeAgent FAQs
FreeAgent has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does FreeAgent support?
FreeAgent supports the following languages:
English
Q. Does FreeAgent support mobile devices?
FreeAgent supports the following devices:
Android, iPad, iPhone
Q. Does FreeAgent offer an API?
Yes, FreeAgent has an API available for use.
Q. What level of support does FreeAgent offer?
FreeAgent offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
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