Gusto Pricing Plan & Cost Guide

Gusto

Gusto makes payroll, benefits, & employee onboarding easy

4.67/5 (2,783 reviews)

Gusto Pricing

Starting from: $25.00/month

Pricing model: Subscription

Four pricing plans are available:

Concierge: $149 per company + $12 per employee per month.

Complete: $39 per company + $12 per employee per month.

Core: $39 per company + $6 per employee per month.

Basic: $19 per company + $6 per employee per month.

If you simply want to pay your 1099 contractors, there is Contractor (for companies without W-2 employees): $6 per contractor per month.

View Pricing Plans

Competitors Pricing

SimplyMerit

Starting from: 6500.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Zenefits

Starting from: 8.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Certent Equity Management

Pricing model: Subscription

Crelate Talent

Starting from: 55.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Ease

Starting from: 379.00/month
Pricing model: Subscription

Gusto Pricing Reviews

Pros
  • The people and customer support are really nice and easy to talk to, they know what they are doing and are very helpful. They made the payroll process easy once everything was set up.Devanshu C.Read the full review
  • I cannot say enough good things about it it was super easy to use well laid out functionality was awesome very informative great platform.Lee T.Read the full review
  • It would be impossible to find a better alternative - even the support is so helpful, everytime we reached out they were friendly and very efficient.Verified ReviewerRead the full review
Cons
  • The customer service has been terrible. When problems occur you email their generic support.Kirk R.Read the full review
  • Gusto made an error in reporting of my payroll on 941 and NJ state WR30, and its proven impossible to many adjustments. NO customer service, no supervisors, no way to escalate.David D.Read the full review
  • I have been recently disappointed that they continue to neglect to file 941 taxes on time. I just got 2 notices from the IRS even though I can see on my profile that the document has been completed.Jennifer M.Read the full review
97%
recommended this to a friend or a colleague

25 reviewers had the following to say about Gusto's pricing:

Abuhanif Bhuiyan

Gusto Review

Used monthly for less than 6 months
Reviewed 2020-07-17
Review Source: Capterra

other than the price gusto is great

Pros
The thing I liked the most was the fact that it was so easy and simple to use

Cons
They should maybe maybe make it a little more cheaper

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alicia Dearn

I’m an employment lawyer and I consistently recommend Gusto to my clients

Used weekly for 2+ years
Reviewed 2020-06-12
Review Source: Capterra

Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.

Pros
Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.

Cons
I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ruby Castillo

Get it done with Gusto

Used daily for less than 6 months
Reviewed 2019-02-21
Review Source: Capterra

It's not top of the line nor the Cadillac of payroll programs but it gets the job done and the price is more then reasonable. You get what you pay for so if simple and inexpensive is your foal ding ding ding you hit the jackpot!

Pros
Easy to use and price is right. Low cost and simple function

Cons
Payroll deposits say the come form Gusto instead of our company really that's the only big issue I have

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Makes payroll super easy

Used weekly for 6-12 months
Reviewed 2019-03-29
Review Source: Capterra

Made payroll management fun and easy. New onboarding and new hires are so easy to be added to the workforce and everything is such a breeze including importing information

Pros
Cloud-based support is fantastic and makes it convenient for collaboration Love how we can upload a CSV document and it still supports it and easily imports all the information Modern and clean UI making it very easy and convenient for me to manage without much hassle

Cons
Pricing is a bit on the expensive side, wish there were cheaper or discounted plans Wish it had support for mobile - app preferably

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Marcos Torre

Stay away!

Used weekly for 2+ years
Reviewed 2017-12-11
Review Source: Software Advice

Pros
Cheap...but you get what you pay for. If you have less than 10 employees the price may be worth the headaches.

Cons
Stay away from Gusto. Why? - You and your employees see different PTO balances because the system tracks them differently - You can only have one PTO policy per employee. Moving employees between policies will delete the previous balances. If you do this mass move the system doesn't warn you until it's all gone - You can't mass update anything. Need to make the same change to all employees? Get ready to click away for days! The slowness of the system also makes this a great experience if you love wasting hours. - Customer service is useless and can take a long time to get someone on the phone. Email support takes 24 - 48 hours to respond even the smallest question. Did I mention you should stay away from Gusto? Remember you get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Gusto - Makes paying employees easy

Used monthly for less than 6 months
Reviewed 2018-11-14
Review Source: Capterra

Pros
Cheap...but you get what you pay for. If you have less than 10 employees the price may be worth the headaches.

Cons
I dont really have cons for gusto. I'm pleased with the software and it fulfills the functionality.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Francesco Varignana

Interesting but for limited person

Used occasionally for free trial
Reviewed 2021-02-23
Review Source: Capterra

Interesting but not for me, I use the trial period and cancelled maybe I will try later

Pros
The concept is good, and copied around, if you are busy or lazy you can get variety and quality for relatively cheap price

Cons
Still not that cheap as supermarket and you need anyway to cook, especially in lockdown like in london maybe make more sense in normal life

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Ellis Chase Hubner

Gusto has made payroll and HR fun...outside of actually getting paid of course.

Used daily for less than 6 months
Reviewed 2018-05-09
Review Source: Capterra

Great access to HR and payroll resources and info. It's cool and edgy. Woohoo for that. I love it, and despite its price, I'd still recommend it.

Pros
The features are fantastic. Quotes of the day, funny personal featurettes, etc... This software has a ton of gimmicky (yes gimmicky) things that make it cool. And all of this is outside of it being a fantastic payroll resource. I have access to check stubs and past payment history and everything I need to figure things out. Plus, changing my tax info is super easy. I love it.

Cons
It is fairly expensive. I have a friend that runs a company that will outsource payroll and HR and insurance details for a cheaper price at better personalization, but It's a bit more complicated. I digress. But Gusto does come at a slightly elevated cost for the great service...which is something that I don't mind paying for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Gusto- for your payroll needs

Used daily for free trial
Reviewed 2018-10-02
Review Source: Capterra

Pros
I like how Gusto is fairly easy to navigate for my payroll needs.

Cons
I disliked that the pricing is so high. There are other similar softwares about there for cheaper.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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David Heim

Gusto

Used occasionally for 1-2 years
Reviewed 2018-12-13
Review Source: Capterra

Overall it was very good. We were pleased with the service, however, we changed due to the increased monthly fees and found a more affordable option for our small non-profit.

Pros
Software was very easy to use. Reports were accurate. Online portals for employees were very easy to navigate. Very pleased.

Cons
Pricing. As a small non-profit with 2-3 employees, the price increases caused us to look for another vendor. Initially it was cost effective for us to use Gusto from in-house with QB payroll, however after the first year, the price increase made is too expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

A very solid HR software

Used occasionally for 2+ years
Reviewed 2020-04-29
Review Source: Capterra

My overall experience with Gusto has been very positive.

Pros
Gusto is what HR software should be, easy to use, comprehensive with features and affordably priced for the value it provides.

Cons
Nothing, Gusto does what it says it does. Maybe they could put more efforts to make it work as well internationally as in their core markets, but this will surely come.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Austin Benfield

Gusto - Fantastic HR solution

Used weekly for 6-12 months
Reviewed 2019-04-03
Review Source: Capterra

Overall, I believe that Gusto offers a edge to the HR software game and is incredibly affordable for what features it provides.

Pros
Gusto is a huge win simply because the software offers a low price alternative to HR solutions. Similar software with the same functions is offered at a much higher price than Gusto. Gusto can handle so much automated day to day taxes and payroll processes.

Cons
The biggest con that I've faced when using this software is the customer support. I've ran into a few troubles along my journey and it took days for customer service to help resolve.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Felicia Alvarez

Ease of use

Used weekly for 1-2 years
Reviewed 2019-12-19
Review Source: Capterra

most price economical on the market and SO EASY TO USE! I actually like doing payroll.

Pros
It is SO EASY and the interface is amazing. The customer support is also awesome and the price is EXCELLENT for small businesses.

Cons
nothing yet. I would say it would be nice to be able to call in rather than email fo rsupport

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joey Ballangee

great value and customer service

Used weekly for 2+ years
Reviewed 2020-04-08
Review Source: Capterra

overall the price and value are beyond what I expected. They are amazing to work with

Pros
all of add of benefits for small business like Healthcare 401k etc. Customer service is top notch Works well with other time clocks etc

Cons
Honestly I can't say anything bad. The improvements of course come with added cost but that is expected. Not huge increase over the 5 years

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Matthew Graczyk

Great value. All the features you need.

Used monthly for 2+ years
Reviewed 2019-06-14
Review Source: Capterra

Very happy with the value and features.

Pros
Low cost payroll processing. Simple user interface. Great value and all the features we need.

Cons
It would be nice to have more of the basic features of the premium subscriptions on the basic subscription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

With Gusto

Used weekly for less than 6 months
Reviewed 2019-04-21
Review Source: Capterra

Pros
Great payroll software for SMBs. Great support that offers payroll, 401(k), and workers’ comp insurance nationwide.

Cons
A little bit on the expensive side. There are cheaper alternatives out there.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shreejit Bandyopadhyay

Gusto is an excellent payroll service

Used monthly for 2+ years
Reviewed 2019-12-16
Review Source: Capterra

Used it as a payroll software at a side job. It's great for small businesses, being cheap and efficient. If you have a large business with lots of payroll, this is not suitable.

Pros
Gusto is simply awesome. It allows you to split payroll into multiple accounts at both your and payee's end, the set up is extremely streamlined and customer service is awesome. Probably the best payroll service at its price range.

Cons
Only four prescheduled payrolls allowed. That's be a big limitation for a large company. Also if anything goes wrong on a weekend, have to wait till Monday to talk to a human.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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RICH YANG

Definitely taking out the payroll frustration and filing needs, special like for the QB syncing

Used monthly for 2+ years
Reviewed 2018-07-24
Review Source: Capterra

Online access, employee control, easy to navigate

Pros
Access anywhere with an internet, Employees have their own log in and control, Syncing/Mapping with QBO perfectly.

Cons
The pricing could be a bit more cheaper especially for the loyal customer, like after 1 year it could be 5% off, 2nd year 10% off?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Really good software for money

Used daily for less than 6 months
Reviewed 2019-03-29
Review Source: Capterra

Pros
Very cheap, it allows you to pay employees and contractors pretty easily, the interface is extremely intuitive.

Cons
I've used it during my stage. The cost for paying contractors is very high and in Italy not every feature is useful or well designed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Syed Ali Bukhari

Gusto

Used weekly for 6-12 months
Reviewed 2019-01-09
Review Source: Capterra

Pros
Ease of use Adaptability Price Value for money

Cons
Sometimes gets stuck. Lacks few features but amazing overall.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Victoria Forest

Easy To Use

Used weekly for less than 6 months
Reviewed 2018-09-28
Review Source: Capterra

Pros
Very user friendly software, affordable price and great features

Cons
I wish I had to ability to add custom reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeremy B.

Payroll made simple

Used weekly for 2+ years
Reviewed 2019-04-29
Review Source: Capterra

Not very complicated to use, great for small businesses or starting off.

Pros
User interface is very easy to navigate Impressive reporting Low price

Cons
Options to schedule payroll in advance are limited Cant figure out how to get employee deposits to show our company name instead of Gusto

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sam Sorrentino

Saves You a Lot of Time

Used weekly for 1-2 years
Reviewed 2019-07-21
Review Source: Capterra

overall very happy

Pros
Gusto saves us a lot of time. Its expensive but worth the money

Cons
the biggest con is the price. otherwise its great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Results Delivered with Gusto

Used weekly for 6-12 months
Reviewed 2018-09-12
Review Source: Capterra

Overwhelmingly positive.

Pros
Gusto makes HR and payroll a breeze at an affordable price

Cons
They are rolling out features faster then I could request them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nicholas Pryor

Great Payroll service for new business owners!

Used weekly for 1-2 years
Reviewed 2017-07-18
Review Source: Capterra

Ease of use. Very friendly and helpful customer service. Affordable/reasonable pricing.

Pros
How easy it is to use. Very user friendly, especially for people who DONT know what they're doing! When I signed up for Gusto it was the very first time I had employees, so naturally, I was very unfamiliar with the Payroll world. They made it SO EASY!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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