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XM for Employee Experience Logo

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Employee experience, performance, and engagement management

(3)

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XM for Employee Experience Pricing

Pricing overview

Value for money rating

4.2

/5

73

Price starts from

5000

Per year

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Qualtrics for pricing information.

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Reviewers who mentioned pricing said:

JB
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Jessica B.

Transportation/Trucking/Railroad, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fantastic survey software that can do almost anything but is a little too complicated at times

Reviewed 4 years ago

Expensive, can do anything analytic-wise but a little complicated to use.

Pros

Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Cons

Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

JH
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Jennifer H.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I work in research and Qualtrics has been a phenomenal help and asset. It's fairly easy to use too.

Reviewed 7 years ago

Easy survey design and costumer service

Pros

The customer service is by far the best I've seen. I like that I can call the customer service reps on the weekend.

Cons

It's on the expensive side, therefore nonprofits may use its competitors (like surveymonkey) because of price. There should be ways to make it more affordable.

AR
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Verified reviewer

Government Administration, 501-1,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Happy with this Platform!!

Reviewed 6 years ago
Pros

Ease of use, functionality, reporting. I deal a lot with employees that don't use technology resources as they work in heavy equipment operation and construction. The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. The applicability of the 360 experience to our environment has been unmatched.

Cons

Probably the of the biggest issue is the cost but I will say that the benefits outweigh this.

SS
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Samarah S.

51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Research Master

Reviewed 6 years ago
Pros

GREAT product! We use Qualtrics 360 for almost all of our only client surveys. It is still up to us to skim through and pull answers from the surveys, but it is such a nice way to collect them all in one place.

Cons

The price is definitely a bit high. You get good results, but no results can be completely guaranteed. I also wish there was a way to guarantee full results instead of half answers. However, when that happens, Qualtrics customer support is always very helpful.

OE
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Oliver E.

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Comprehensive but expensive

Reviewed a year ago
Pros

Could do everything you could want it to do, and more!

Cons

Could be complicated to set up complex surveys and you need to be quite technically minded if uploading hierarchy into the system. Great that it has the capability to do this though.

aw
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anne w.

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good feedback tool to use

Reviewed 7 years ago
Pros

Good capture of how we want to gather information from internal and external customers for how we are doing.

Cons

I use it more for viewing and searching. The output doesn't always make sense to me. It could be that I don't know how to use it as well. Easy enough to intuitively to get around. I marked 3 for some b/c I don't know the cost and have not had to contact for customer support.

CA
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Colin A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Amazing product!

Reviewed 7 years ago

Qualtrics makes life way easier. I love how simple they make it to retrieve your results. Price is hard to beat!

Pros

No pros were added to this review

Cons

No cons were added to this review

TT
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Tony T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Inexpensive and efficient

Reviewed 8 years ago

Great product for getting information. I'd like to be able to do more with the software, its relatively simple. but the cost represents that

Pros

No pros were added to this review

Cons

No cons were added to this review