Sage HR Reviews

i liked that it fit so seamlessly with other sage products within day to day work

nothing particular that i disliked about sage

Thanks, Corinne for your review of Sage HR.

Easy to use and anyone new user we have that needs to use the program picks it up very quickly. Fairly cheap and regular updates.

UI looks very outdated compared to competitors.

Thank you so much for your review of Sage HR!

I like how easy it is to book holidays on the platform

Its difficult to find what youre looking for sometimes

Hi Josie, Thanks so much for your review of Sage HR. We really appreciate it!

Perfect total HR Recrutement, applican tracking and management. The software is available to evaluate the ongoing employee performances.The software can set leave management, time shift management. Feedback to customer service is quickly handle and the problem is solved. The software have the mobile version son the admin cans set the tool where ever he is.

The software is a cloud base system thaugh work online, to be constantly collecting dada and updating.

It integrates with Sage accounting software

It’s very basic and quite expensive. Needs to be cheaper or offer a lot more for the money.

The ease of use, easy to input information and navigate through the software, it took abit of getting use to but after that was perfect

It takes some getting used to, but once you get the hang of it, nothing negative to say. I would just say spend time learning and playing through the system for easier faster use

Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook.

No current cons I can think of. I had several login in issues a while back, but it was remotely fixed.

It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time.

The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough

This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule

The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly

Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija

Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.

The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.

Hello, We really appreciate you taking the time out to share your experience! I'd love to help you out with those additional specific fields that actually can be added to time-off policies, therefore please contact me directly or use a Chatbot in the right bottom of the CakeHR screen. I look forward to hearing from you :) With thanks, Viktorija

Very responsive team. Slack integration of the leave management is handy and updates in realtime Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing. The app is handy, I know most of the staff use this instead of the web version. The org chart with collapsable levels and drag and drop changes is a very strong feature.

most cons are just potential development and improvement as apposed to major flaws. Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer. Expense management - it would be great to be able to integrate with Xero.

Dear Anna, Thank you very much for your valuable feedback and suggestions. Let's hop on a call and discuss those in more details. I will be in touch with you :) With thanks, Viktorija

It is very adjustable, features are updated each week with increasing functionality, accessible customer support, very friendly pricing.

Bugs. With such a speed in new releases it is almost inevitable that bugs pop up. New customer onboarding could be improved with clear guidelines. Knowledge base with instructions of use could be more informative. System could offer basic templates for all modules (survey, onboarding, offboarding etc)

Hello, We very much appreciate your feedback! I am sure you have also noticed how fast our developers fix a bug if one occurs :) As for the onboarding, I would be very grateful if you can contact me directly and share what can be improved, what information or steps you felt were missing during your onboarding process. Unfortunately, I can not guarantee that we will have templates for surveys...

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It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.

It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.

Dear Edward, Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :) With thanks, Viktorija

Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app. The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that. This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Dear Laura, Thank you for having taken your time to provide us with your valuable feedback! Our goal is to keep new and existing CakeHR features fully customizable, therefore options for different organization models will be definitely considered :) With thanks, Viktorija

Everything in one place was most important

Not all functions are there which are needed

Dear Maija, Thanks for taking the time to share your thoughts! Would be great to hear in more details about functions in your opinion are missing, let's schedule a call to see how we can make CakeHR more efficient for you! With thanks, Viktorija

Really appreciate the amount of effort they put into designing this app out. The visual experience is far superior to any other HR app I have used in the past.

There is additional functionality that can be hard to find, such as where to put documentation like the employee handbook. Also, I would like to see users be able to be grouped into multiple different teams or views.

Hello! I'm pleased to hear that you and your team are enjoying experience with CakeHR. I would love to have a further chat with you to review our document management feature, that is very handy in use. This feature gives you various possibilities to organize, store, as well as, notify employees on added documents, give specific permissions, so it's easier to keep a track. CakeHR also offers possibility to add as many teams as you like. Access to team's profiles, documents, reports, and much more can be set according to your needs. There is so many options we can offer you to make your work life easier, let's get in touch so I can give you a more insight! :) With thanks, Viktorija

Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

Dear Robert, Thank you very much for reaching out! I'll contact you directly, to go through Leave management once again, as mentioned issue can be resolved, a few clicks is all it takes :) With thanks, Viktorija

- easy UX and UI - convenient dashboard - ability to create different policies for various locations (if you have a distributed team it's fantastic) - integration with a google calendar & slack bot - custom actions to be done after a time-off request is provided - mobile app available

- documents storage is not convenient for users and search - had few cases with support team when did not receive a reply in time - would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports - request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Hi there, thank you for your feedback! :) I'm pleased to hear that you are enjoying your experience with CakeHR and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your...

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What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.

it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases

support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better

Hi Shasta, thank you for the review! :) There are many different options for you to extract reports with customised data as well as customise the visualisation of dashboard, and I will be happy to lead you through to find the right solution for you. I will be in touch with you directly to chat more specifically and answer all your questions. Ilona Kalnina Customer Success Manager @ CakeHR

Clean and user-friendly layout with amazingly helpful people behind the scenes. Lee, in particular, is incredibly helpful.

The only thing would be the lack of calendar view holiday on mobile app. We have an ever growing young workforce who book their holidays on the app but they are unable to see if other workmates have already booked time off.

Hi Craig! Many thanks for your review and we have loved supporting you throughout implementation and beyond. Right now, we're developing the calendar view for mobile which is really exciting. I'll let you know once it has been released!

Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Hi Mohamed, We've wanted to impress you for a long time and I know it has been a long time coming but our developers have been working hard and we¿e finally ready to show you our full-blown Scheduling module for CakeHR. I'll set up a call to take you through the product and you can then schedule your staff with ease!

I like especially the look and feel of the software and that it works quite intuitively. Also, the dashboards are great.

It would be great if one could configurate it a little bit more. For example the holiday practices. And the user rights, e.g. so that all users could see each others' work contact details. Also, it would be great to have a personal training section for each member of the personnel.

Thanks, Alina! We're currently building a training section of CakeHR so you can keep track of certificates, documents and much more year on year! Using the Android or iOS mobile app for CakeHR, your employees can view the company's directory along with employee work contact information.

Shows how much holiday allowance is left in a straight forward manner. Very user friendly and simple to navigate around the site.

The price went up recently which isn't ideal as we're not getting more for our money. Probably could offer more things on the site.

Hi Liz I hear your concerns about the price going up but without any new features. The pricing increase was our first in 6 years - since CakeHR began. "plans" became legacy and we made the cost much more easier to manage. The problem with the plans was that you would essentially pay double for a new hire that would take you from Plus to Premium, for example. That being said, this year, we're...

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I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Natasha! Thanks! It sounds like you're all set to go! I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.