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1CRM Logo

Doing Business, Better

Table of Contents

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Is this product right for your business?

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1CRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

1CRM overview

What is 1CRM?

1CRM stands out as a CRM which includes a broad set of business management features, but is priced for Small/Medium business. Highly customizable and cost effective, 1CRM allows you to organize a large part of your business within a single web application, and access that information at any time or place.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many other tools such LiveChat, PieSync, Skype and RingCentral, Content Management Systems such as Typo3, WordPress and Joomla!, eCommerce Systems like Magento and WooCommerce, and Marketing Automation tools like HubSpot and Lead Guerrilla.

1CRM allows everyone in your business to collaborate effectively by sharing access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Starting price

15per user /
per month

Alternatives

with better value for money

1CRM’s user interface

Ease of use rating:

1CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(23)
5(32)

What do users say about 1CRM?

Easy to implement.

Select to learn more


Who uses 1CRM?

Based on 57 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Hardware
Printing
Food & Beverages
Entertainment
Others

Use cases

CRM
Contact Management
Business Management
Sales Tracking
Billing and Invoicing

1CRM's key features

Most critical features, based on insights from 1CRM users:

Segmentation
Sales pipeline management
Calendar management
Workflow management
Reporting/Analytics
Email management
Task management

All 1CRM features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audit trail
Billing & invoicing
Calendar management
Calendar/Reminder system
Calendar sync
Client portal
Collaboration tools
Configurable workflow
Contact management
Contract/License management
Credit card processing
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Discount management
Document storage
Drag & drop
Email management
Email marketing
Email templates
Email tracking
Forecasting
Interaction tracking
Internal chat integration
Knowledge base management
Lead capture
Lead management
Marketing automation
Mobile access
Mobile alerts
Multi-Currency
Multi-Language
Online Forums
Opportunity management
Order management
Performance metrics
Pipeline reports
Product catalog
Projections
Project management
Purchase order management
Purchasing & receiving
Quotes/Estimates
Real-Time notifications
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales forecasting
Sales pipeline management
Sales reports
Search/Filter
Segmentation
Self service portal
Social media integration
Tagging
Task management
Territory management
Time & expense tracking
Workflow management

1CRM alternatives

1CRM logo

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15

/user

Per month

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Bitrix24 logo

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Salesforce Sales Cloud logo
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25

/user

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Free trial
Free version
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Customer Support
Odoo  logo

Starting from

31.1

/user

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Free trial
Free version
Ease of Use
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Customer Support

1CRM pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Cloud Service (Startup)

15

/user

Per month

Features included:

  • 1 GB/User Storage
  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Startup+)

23

/user

Per month

Features included:

  • 1500 Targets/Leads/Contacts
  • 1 GB/User Storage
  • 600 Accounts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Professional)

33

/user

Per month

Features included:

  • 2 GB/User Storage
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

Cloud Service (Enterprise)

39

/user

Per month

Features included:

  • 2.5 GB/User Storage
  • Extended 1crm Feature Set
  • Host Country Choice
  • Includes Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

On-Premise Software (Startup)

0.00

Features included:

  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • No Support or Updates
  • Standard 1crm Feature Set

On-Premise Software (Startup+)

17

/user

Per month

Features included:

  • 1500 Targets/Leads/Contacts
  • 600 Accounts
  • Standard 1crm Feature Set
  • Support & Updates

User opinions about 1CRM price and value

Value for money rating:

To see what individual users think of 1CRM's price and value, check out the review snippets below.

“Easy to implement.”
RG

Ron G.

Managing partner

“It has everything marketers are looking for”
rr

riadh r.

batal

1CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
Documentation

1CRM FAQs

Q. Who are the typical users of 1CRM?

1CRM has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. Does 1CRM support mobile devices?

1CRM supports the following devices:
iPhone, Android


Q. What level of support does 1CRM offer?

1CRM offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base

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