Help Desk Migration Pricing Plan & Cost Guide

Help Desk Migration

Online help desk data migration service

4.85/5 (13 reviews)

Help Desk Migration Pricing

Starting from: $79.00

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

The cost of the service depends on the amount of data to migrate.

Contact Help Desk Migration for detailed pricing information.

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Pricing Comparison

How does Help Desk Migration compare with other IT Management apps?

Subscription plan?

Help Desk Migration



96% of apps offer a
subscription plan

Free trial?

Help Desk Migration



88% of apps have a
free trial

Freemium plan?

Help Desk Migration



31% of apps have a
freemium plan

Pricing Comparison

IT Management app prices shown are $/month




Help Desk Migration Pricing Reviews

Pros
  • Good support. During test migration everything did not work. Support contacted me and offered to fix all the issues.
  • Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced.
  • I recently was faced with the challenge of migrating from Freshdesk to Zendesk. We had around 1500 tickets and 600 contacts. After searching around for services to assist in the move I found Help Desk Migration. Their prices were super competitive, well under the other options on the market, and when I reached out to ask more, they were super helpful and quick to respond with any and all information I required. I was especially concerned about security, HDM described their approach and I was impressed with how well thought out their process was and how respectful they were of their customer's data. They even reminded me as soon as the migration was complete to change passwords and ensure our instance was secure. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending HDM if you need to do a migration. Absolutely great in every respect.
Cons
  • Timezones are a bit further out from us (PST) but always responsive when we needed. Had a small problem paying for the service via 2Checkout but we worked it out.
  • Can't think of any. Maybe the price was a bit expensive, but considering that the development team had to make some adjusments to the implentation it was well wort it.
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about Help Desk Migration's pricing:

Jason Morehouse

Highly recommended

Used other for less than 6 months
Reviewed 2017-11-15
Review Source: Capterra

Imported 6 years of support for us.Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced.

Read the full review


Help Desk Migration

Online help desk data migration service

Piera Niilá Stålka

Migrated from Live Agent to Zendesk

Used other for less than 6 months
Reviewed 2018-02-20
Review Source: Capterra

I could migrate all important data to our new system, with minimum job.Good support. During test migration everything did not work. Support contacted me and offered to fix all the issues.

Read the full review


Help Desk Migration

Online help desk data migration service

Brett Jackson

Superb service, very secure and great attention to detail

Used other for less than 6 months
Reviewed 2017-05-11
Review Source: Capterra

fast, friendly, secure and great attention to detail. HDM allowed us to migrate between platforms quickly with no loss of productivityI recently was faced with the challenge of migrating from Freshdesk to Zendesk. We had around 1500 tickets and 600 contacts. After searching around for services to assist in the move I found Help Desk Migration. Their prices were super competitive, well under the other options on the market, and when I reached out to ask more, they were super helpful and quick to respond with any and all information I required. I was especially concerned about security, HDM described their approach and I was impressed with how well thought out their process was and how respectful they were of their customer's data. They even reminded me as soon as the migration was complete to change passwords and ensure our instance was secure. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending HDM if you need to do a migration. Absolutely great in every respect.

Read the full review


Help Desk Migration

Online help desk data migration service