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kintone
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile, No-code Business Application Platform
Table of Contents
kintone - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
kintone overview
What is kintone?
Typically, companies have to hire vendors to create business applications and then a whole other set of vendors to customize the solutions. With kintone, however, a new, customized business app can be up and running in no time.
Key benefits of using kintone
kintone’s user interface
kintone pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about kintone?
I really like the drag and drop capabilities that allowed me to create and customize my own database applications without the need for prior programming knowledge.
Select to learn more
Who uses kintone?
Based on 153 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
kintone's key features
Most critical features, based on insights from kintone users:
All kintone features
Features rating:
kintone awards
kintone alternatives
kintone pricing
Value for money rating:
Starting from
24
/user
Per month
User opinions about kintone price and value
Value for money rating:
To see what individual users think of kintone's price and value, check out the review snippets below.
Mitali A.
Social Media Marketer
Stephen K.
Business Development
kintone integrations (37)
Integrations rated by users
We looked at 153 user reviews to identify which products are mentioned as kintone integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
kintone customer support
What do users say about kintone customer support?
Customer support rating:
We analyzed 41 verified user reviews to identify positive and negative aspects of kintone customer support.
Widespread user sentiment highlights Kintone's customer support as responsive, knowledgeable, and willing to go above and beyond.
A significant portion of users appreciate the team's patience, professionalism, and clear communication in English.
A number of users value the hands-on assistance during setup, app customization, and troubleshooting complex issues.
Frequently reported by users, support staff are easy to reach, provide timely solutions, and help reduce manual workload.
Support options
Training options
To see what individual users say about kintone's customer support, check out the review snippets below.
“The staff members are very supportive and will really attend to the custom requests; The support staff was too patient, helpful, and very resourceful, and he is willing to extend help, work beyond his hours, that is truly how they care for their clients!”
JULIE Y.
RN
“Customer service for Kintone if very responsive and able to send an app template to assist when a premade app is unavailable.”
Lisa P.
Administrator
“Additionally, Kintone's customer support team is a standout; they are always available to assist and speak in clear English which made communication effortless.”

Sarfaraz K.
SEO Manager
kintone FAQs
kintone has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does kintone support?
kintone supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, Japanese, Spanish
Q. Does kintone support mobile devices?
kintone supports the following devices:
Android, iPad, iPhone
Q. Does kintone offer an API?
Yes, kintone has an API available for use.
Q. What level of support does kintone offer?
kintone offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base















