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LogMeIn Rescue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support for helpdesks, call centers and organizations
Table of Contents
LogMeIn Rescue - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
LogMeIn Rescue overview
Based on 163 verified user reviews
What is LogMeIn Rescue?
By industry, LogMeIn Rescue reviewers are most commonly professionals in information technology and services (21%). The most frequent use case cited is remote support (88% of reviewers).
What do users say about LogMeIn Rescue pricing?
Reviewers appreciate the robust functionality and reliability, and some users report feeling satisfied with the value when advanced features are essential. However, reviewers indicate the price is significantly higher than competitors, and some users say cheaper or free alternatives exist.
Starting price
per month
Alternatives
with better value for money
LogMeIn Rescue’s user interface
LogMeIn Rescue pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.6
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about LogMeIn Rescue?
By industry, LogMeIn Rescue reviewers are most commonly professionals in information technology and services (21%). The most frequent use case cited is remote support (88% of reviewers).
Select to learn more
Who uses LogMeIn Rescue?
Based on 163 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LogMeIn Rescue's key features
Most critical features, based on insights from LogMeIn Rescue users:
All LogMeIn Rescue features
Features rating:
LogMeIn Rescue awards
LogMeIn Rescue alternatives
LogMeIn Rescue
Starting from
108.25
Per month
TeamViewer
Starting from
No pricing info
Zoho Assist
Starting from
No pricing info
AnyDesk
Starting from
No pricing info
LogMeIn Rescue pricing
Pricing plans
Pricing details:
Rescue Livelens
No pricing info
Features included:
- Agent Notes
- Android and Windows Services
- Annotations
- Browser-Based
- Reporting
- Secure Cloud Architecture
- Session Recording
- Session Transfer
- Snapshots
- Supports Iphone
- Voip Audio
User opinions about LogMeIn Rescue price and value
Value for money rating:
Of 21 reviews that provide robust commentary on LogMeIn Rescue's price and value, 45% mention it in a positive light.
Reviewers appreciate the robust functionality and reliability of LogMeIn Rescue, saying it delivers peace of mind and quality service. Some users report that the software is worth the expense for organizations that can afford it, and they feel satisfied with the value when advanced features are essential. However, reviewers indicate that the price is significantly higher than many competitors, with some users saying the cost is prohibitive for small businesses or individuals. Some reviewers feel that there are cheaper or even free alternatives offering similar capabilities, and they wish for more flexible or affordable pricing options.
, and
To see what individual users think of LogMeIn Rescue's cost and value, check out the review excerpts below.
Eddie G.
CEO/Web Developer
LogMeIn Rescue integrations (19)
LogMeIn Rescue support options
Typical customers
Platforms supported
Support options
Training options
LogMeIn Rescue FAQs
LogMeIn Rescue has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is LogMeIn Rescue used for?
A remote support tool built for one man helpdesks to the world's largest support organizations and everyone in between. Helping you provide technical support to your employees, your customers, or both, with a solution which is fast, reliable, flexible, and easy to use. LogMeIn Rescue by GoTo gives you a tool to seamlessly support customer request - not matter what they are or where the originate from without needing to use pre-installed software or being on the same network. Rescue solves problems more quickly, accurately and conveniently for a better customer and agent experience.
Q. What are the benefits of using LogMeIn Rescue?
Multi-Platform Remote Support - Resolve simple to complex issues on PCs, Macs, mobile device, and, with our interactive video tool, even unconnected devices with just one tool.
Simple to Use - Solve problems faster and easier by having every tool a technician needs at the forefront – run diagnostics, take control, transfer files, reboot and reconnect, or run scripts with one click.
Customizable - Rescue is flexible enough to meet the needs of your support organization now and in the future with the ability to build customized workflows, configure agent permissions individually or at a group level, and add your company's branding to customer facing interfaces.
Built Secure - Rescue is committed to annual security audits and integrated with optimized security features including AES-256-bit encrypted connections and permission-based functionality.
Reliable - Rescue has continuously delivered industry leading 99.9+% uptime, providing the reliability professionals require.
Q. What languages does LogMeIn Rescue support?
LogMeIn Rescue supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Spanish
Q. Does LogMeIn Rescue support mobile devices?
LogMeIn Rescue supports the following devices:
Android, iPad, iPhone
Q. Does LogMeIn Rescue offer an API?
Yes, LogMeIn Rescue has an API available for use.
Q. What level of support does LogMeIn Rescue offer?
LogMeIn Rescue offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
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