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Service Desk Software for Freelancers (2026)
Last updated: March 2026
45 software options
Sponsored
JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
Read more about JIRA Service Management
Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
Read more about Freshservice
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Read more about Vision Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT management system and help desk solution
Read more about Milvus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Read more about Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Server and website monitoring software
Read more about Spiceworks Cloud Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud IT Help Desk Software
Read more about ManageEngine ServiceDesk Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing time tracking in Jira.
Read more about Tempo Timesheets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Business Management Software Platform
Read more about Autotask PSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Award winning IT Asset Mgmt and Service Mgmt platform
Read more about Alloy Navigator
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
Read more about AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for SMBs
Read more about HelpSpace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and asset management
Read more about Track-It!
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No-code Business Software
Read more about VobeSoft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk and asset management solution
Read more about Mint Service Desk