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Recommended
Verified reviewer
Publishing, 1,001-5,000 employees
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Adobe Marketing Cloud includes Adobe Analytics, Target, Social, Experience Manager, Media Optimizer and Campaign. Even though Adobe's constant re-branding of their marketing tools confuses me, I am always pleasantly surprised with their new "version" or "platform" or "suite" of offerings.
Adobe Analytics (formerly Omniture SiteCatalyst) now includes all the features of what was formerly known as Adobe Insight.
Adobe Analytics is a fantastic tool for people who know what they are doing. It is not easy to learn and for larger organizations, Adobe Analytics "truncates" results. This means if a report is pulled with 950,000 results, Adobe truncates all results after 750,000 into one result.
Emmanuel T.
Entertainment, 1-10 employees
Used daily for 6-12 months
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Is good and perfect for my business.
What I like about the software is it design and tools. It gives my project a beautiful structure for public use.
Well,I don't like the fact that the software is working low on my computer,maybe is my server. But Need to upgrad please.
Steve S.
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for 6-12 months
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Go with another tool!
After 8 months with the tool (and 5 years marketing automation experience using other tools like Marketo), I haven't found any pros.
Too many to count: 1- It was designed for developers, not marketers. To master Adobe Campaign, you must know Java Script, HTML, SQL, and more technical marketing skills. Other tools only require time spent learning the tool, but with Adobe, you can spend hours learning the tool and you still won't be a master without technical scripting experience. 2. Nothing available out of the box -- no Wizzy Wig designer for emails/landing pages, no lead scoring, web tagging is a nightmare, and so is the CRM sync. 3. Support is basically non-existent.
Fraser D.
Computer Software, 51-200 employees
Used daily for 1-2 years
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- has the intuitive UX that you come to expect from Adobe products. Very slick, attractive interface that is easy to use and fun to learn - vast array of essential marketing tools, from analytics to campaign management. Also includes some very nice to have features, such as a mobile app, customisation and personalisation options - integrations with other products is invaluable
- the price is steep, but considering the brand name and the fantastic functionality, it is not a surprise. Definitely not a solution for small marketing depts - the sheer amount of functions in this product may be intimidating to some and put them off
Mike P.
Philanthropy, 51-200 employees
Used daily for 2+ years
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Easy to access apps and tools. The different help screes along the way are great when you are trying to figure out what option to use. The layout os the apps and menus are very user friendly. There seems like there is too many tools but I am sure I do not use as many as others.
Besides the subscription structure no cons. It would be great if you can flat out purchase the product and pay for upgarde when you need them.
Alicia C.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 2+ years
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I really like how there is so much possibility with this project. Whether for work or for personal use, there are a variety of features for every need. The program is also quite easy to use, and there are so many resources out there to help research something if I don't know how to do it.
The program is quite complicated and it can be hard to figure out simple tasks without looking up how to do it.
Meredith M.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 1-2 years
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For any real marketing department, this is a comprehensive suite and a must have. The capabilities are amazing and worth learning.
This software was extremely easy to learn. There are multiple free templates available in the App Store as well. There are also numerous tutorials on YouTube and from Adobe. But easy to load and go.
The price can be a hindrance for small businesses so depends on what you really need. If you’re not going to learn how to use all the features than might be better off with a cheaper option.
Lauri A.
Media Production, 1,001-5,000 employees
Used daily for 2+ years
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Adobe tools have everything film maker needs.
This is not a fault of Adobe alone, but the stability issues usually kick in during every project. Nvidia GPU drivers crashes and you are forced to reboot your computer.
namrata d.
Retail, 11-50 employees
Used weekly for less than 6 months
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It took a little more time to get it up and running than I would have preferred but once it was going, it gave me very respectable results. There are some caveats but overall this is a tool you should definitely consider.
There are a lot of options to customise and personalise this to suit your needs. And once you have a good understanding of it you can create very powerful marketing campaigns relatively smoothly. The email delivery and tracking capabilities are excellent. Compare to a few other solutions we used prior to this, it is able to get past spam filters much more capably. It can also automatically analyse reports to get you better results. Lastly, Adobe support is pretty good. We have used multiple Adobe products in the past and never had issues with their support team.
The learning curve to get the most out of this is pretty sharp. If you plan on investing on this, be prepared to spend a few hours either going through resources online or talking to their support team to set things up properly.
Dina-Marie O.
Food & Beverages, self-employed
Used weekly for 2+ years
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Very good.
I love the creativity of Adobe software and what it allows me to do.
There is a steep learning curve but well worth the time investment.
Ahsan A.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
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It is very easy to use with a great user interface for the platform. Emails and landing pages can be built easily with the drag and drop tool, easy to create workflows for marketing automation, segmenting your audiences is another level of adobe campaign and the reporting feature is simply great. SMS and email marketing are also provided as another level from Adobe campaigns with great personalization features and capabilities.
The only thing which I dislike the most about any adobe platform is its customer support. They are useless. The only reason that we switched was the lack of support from them. In the beginning, they have been good but soon after that, the customer support is just useless.
Divya B.
Consumer Electronics, 501-1,000 employees
Used daily for 1-2 years
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I use adobe e-sign to send new hire documents to all new employees and this software is very convenient and easy to use. You can attach multiple documents at the same time and still send heavy sized files in fraction of seconds. You can store multiple templates to the library and can send documents to multiple people at the same time thru mega sign feature.
A little complicated dashboard since they highlight all the features of the product on a single page.
Cameron C.
Construction, 1-10 employees
Used daily for 2+ years
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No it should be offers on all the sights
That the security cription and the lease of use .all the others in had problem with under standing how to use it and know I did it right
None really it will run my crimped messages in my office very well set up .no hidden clauses
Patrick T.
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 6-12 months
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We have used Adobe Marketing Cloud to make our marketing content uniformly on-brand across different channels. It has greatly improved our workflows and helped our teams deliver exception content on time and beyond expectation.
We found that the onboarding process was slow at first. Some of our designers wanted to work exclusively within the Creative Cloud initially. However, once we cleared these initial hurdles, we have been very pleased with the results.
Alisa M.
1-10 employees
Used daily for 6-12 months
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It's just an instrument, and the result depends on how skillfully it is to use it. I am helped by many years of experience in the IT field. I would not recommend this program to a newcomer. Still, 100% it will not work for him.
The main disadvantage is that you need to know English for a full-time job. The program does not have a very friendly interface, and to use it, you need to be really professional.
Debraliz G.
Hospitality, 1,001-5,000 employees
Used weekly for 2+ years
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Adobe Marketing Cloud is one of the another good product of adobe.
Adobe Marketing Cloud is very effective in my Marketing department. As an Director of Marketing i should be the one who will introduce to my team what software should will help our workload and will benefit our market.
In 2 years of using Adobe Marketing Cloud its hard to say that it has an issue in our team because this software benefits us a lot.
Mohamed R.
Information Services, self-employed
Used weekly for 1-2 years
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good experience
A beautiful program, and there is no alternative to this program, despite the competition of companies, but it remains the best because of the class that uses this program, which is a conscious class. If the program is of high quality and needs only development in the future and campaigns to introduce itself
It contains in a program after the features that I think is not needed and is no longer used, so the program needs a recent update to suit the development of the modern era
Jonathan S.
Hospitality, 11-50 employees
Used daily for 6-12 months
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This program is very detailed and allows the user/users to connect, share and review content. The whole team can see what portions each team member has been assigned, as well as progress throughout a project.
There is a bit of a learning curve to this software. It may take some time for your team to get used to the workflow, etc.
Verified reviewer
Telecommunications, 51-200 employees
Used daily for 6-12 months
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The level of granularity that can be achieved in our workflows has been a huge improvement for us. We now have much more flexibility in how we choose to run and trigger our automated campaigns.
Much steeper learning curve coming from a more user-friendly interface. Pretty buggy from time to time.
Nidhi K.
Internet, 201-500 employees
Used daily for 6-12 months
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Campaign works nicely with other Adobe products . It helps you centralize your work and distribute tasks .You can also schedule marketing outreaches in advance ,very useful .
As with most things Adobe, Campaign could be less expensive .
Aamir C.
Hospitality, 5,001-10,000 employees
Used weekly for 2+ years
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The Adobe Cloud softwares are faster and leaner, with a more modern interface, a new Developer Workspace, and an intuitive experience for marketing and designers who design and market their product.
Subscription costs........over the years the price will be more expensive than a perpetual license.
laura l.
Retail, 51-200 employees
Used weekly for 1-2 years
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Overall, its a great cloud service specially for working with groups
i can easly find and modify any digital assets all in the same place. Can interconnect all the files so that it can be easier to use. Its great for sharing files and working with you group, in the marketing word we are constantly under pressure because of the clients, this tools helps sooth it out.
just that sometimes it gets tricky to use
aaron k.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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fantastic product, gives me everything I need to successfully market my business online, highly recommended
some of the features are a little hard to work out, but there are plenty of tutorials online to help you
Verified reviewer
Marketing and Advertising, 11-50 employees
Used monthly for 2+ years
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Campaign functions all exist, and that's great BUT many of them are difficult to find and less practical than they seem they should be. Is possible our team just hasn't been able to take advantage of the proper tutorials because we are very busy, but it is very involved software. I appreciate that it has reporting though.
It's no better than other software we've used in the past. I'm just not really impressed. As someone who uses a lot of adobe products and really appreciates the functionality, this is lackluster.
Aurelian P.
1-10 employees
Used weekly for 1-2 years
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Adobe Marketing cloud is a full marketing suite highly customizable for Adobe company fans. The solution they propose is available on multiple devices and OS (Linux, MAC, PC and web) and easily integrates with other tools from Adobe Suite.
It can be expensive for small businesses. Reporting and analytics are not too flexible for everyone.