Everything in the system is well organized and easy to follow and making your own beautiful newsletter is easy. Moreover, I like the wide range of free responsive templates.
Most of all the features or easy to use and thanks to guidelines in the system it’s easy to learn why and what you should do send a successful campaign.
I really like how easy it is to track the results of your email campaigns - their analytics feature is a big plus. It is also easy to A/B test stuff which - as a marketer - I find very helpful.
Sometimes buggy and looses edits if your Internet connection is unstable and not much option to design offline.
Sometimes I have a problem with setting any function because it is difficult to find.
If you run into an issue with Freshmail they are terrible. Go use another email service other than Freshmail.