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Justuno Logo

Justuno

All-In-One Conversion Rate Optimization Suite for Marketers

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(13)

Justuno Reviews

Overall rating

4.6

/5

147

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10

Reviews by rating

Pros and cons

Love this, we were using Justuno to help drive user engagement on our website and email software. Easy to use and great customer experience.
This is a great app with a TON of functionality. Awesome support team that will help too.
Ease of use, intuitive process and performance tracking. Customer engagement is excellent and like the ease of mobile phone display.
Some of the deeper functionality is more difficult to use, or to get right. Maybe just a bit more confusing.
The rules are glitchy and the tracking is questionable.
Especially, the design tool. When customzing email pop-ups, with their design tool, it tends to lag and is a bit hard to navigate.
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147 reviews

Recommended

AR
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Verified reviewer

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great pop up software

Reviewed 5 years ago

We capture emails from potential customers who might not buy on their first visit so we can retarget them later.

Pros

It works great at advertising promotions and capturing email addresses of customers. It's very flexible and easy to set up.

Cons

Some of the rules to govern the pop ups can be tricky to dial in. We've had issues with multiple pop ups bombarding our customers.

JM
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Jeremy M.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A necessary plugin for any Shopify store

Reviewed 5 years ago
Pros

I installed Justuno about a year ago for its exit-intent popup feature, and the sales made from it dwarfed other lead gen sources. It even performed better than some other popup plugins I've tried before, most likely because the customization allows you to make it integrate better with your site/branding. I can't think of any ways this product could be improved.

Cons

Very hard to think of any cons. My only real complaint would be that I'm not a fan of their pricing strategy (based on pageviews). Though it doesn't affect me, it puts me off because that's typically a pricing method of bad software companies use, with respectable software companies charging users based on features instead of an arbitrary way to guess how much they can get a company to pay. For e-commerce the pricing is very affordable, but if you run a site focused on content with a high pageview/revenue ratio there might be a better option out there

CS
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CS S.

Used weekly for 6-12 months

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  • Value for money
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Great Idea, but comes up short in execution. The rules are glitchy and the tracking is questionable

Reviewed 5 years ago
Pros

That I can execute trigger based popups and banners. It's a functionality I would not have without Just Uno.

Cons

Despite repeated efforts, I cannot execute anything sophisticated on my own because the rules are so glitchy. Their customer service is great, but literally NO RULES work the way you expect them to which means I will never be self sufficient. It's also a pain to try to figure out how to track anything (both in platform and in 3rd party application i.e. Facebook etc). The difference between all the types of banners plays a big role, but it's not wildly apparent about the differences between the two. Lastly, the when designing the pop ups, I could use more flexibility and more stability: i.e. the application freezes, the centering functionality stinks, you can't customize fonts in the clacks

JD
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John D.

Retail, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must Have e-Commerce Tool

Reviewed 5 years ago
Pros

JustUno is an incredible tool that any e-Commerce website must have. Justuno helps us capture tens-of-thousands of likes for our social media pages AND build our marketing list AND boost our conversion rates. The tools they give you to design lay-overs is top-notch, intuitive and easy to use.

Cons

They give you pre-made designs for each holiday of the year that look great but they are slow to post them - sometimes only a week or two before the holiday which can be a bit of a drag.

Vendor response

John, thanks for the review we love hearing about how our tool is helping our customers grow their businesses. We will definitely work on getting those pre-made templates into the tool faster so you can plan for holidays earlier!

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jonathan k.

Apparel & Fashion, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Adds a great capability for a low price

Reviewed 5 years ago

Conversions!

Pros

This is easy to use for the most part, and it was a quick set up with Woo Commerce. We were up and running with JustUno in a matter of minutes and creating our first pop-up very quickly. We are able to run a lot of pop-ups simultaneously based on different criteria so users are not bombarded.

Cons

Employing some of the capabilities can be a little difficult for non-techies, but tech support is helpful.

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Joann S.

Retail, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust system

Reviewed 5 years ago

Captured abandoned page customers with pop up discounts.

Pros

It has a LOT of features, I am always finding out more things it can do. Nice design elements. No found glitches.

Cons

The interface to create rules is a bit complicated. I have needed support a few times to fix my setup. I am pretty comfortable with tech projects, but I think because the system can do so much it's a little hard to figure out how to configure the rules for promotions.

AR
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Verified reviewer

Apparel & Fashion,

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use lead generation platform

Reviewed 5 years ago
Pros

JustUno allows us to easily and quickly set-up pop-up windows on our site to capture the email addresses of site visitors. The Shopify integration makes set-up seamless and simple, even for a team with no developer or technical staff. JustUno makes it easy to set-up a mobile-friendly and desktop-friendly campaign, and ensures that the graphics and text appear perfectly on devices with smaller screens....

Cons

I wish there were more options for triggering the pop-up window other than landing on a specific page or moving the cursor to "x" out of a page. One use case we'd like is when someone clicks on a specific "Add to Bag" button on the page.

AR
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Verified reviewer

Textiles, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use application that gets customers to purchase!

Reviewed 5 years ago

Consistent order conversion!

Pros

Easy to set up promotions, reuse existing promotions, and the library of seasonal and holidays promotions make putting up new promotions very easy.

Cons

You cannot schedule a promotion to turn on with a future date when scheduling it to turn off, so you have to go back in and remember to set a new start date.

AR
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Verified reviewer

Used daily for 6-12 months

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Good, but expensive

Reviewed 5 years ago
Pros

Lot of possibilities. Nice prebuilt templates. Easy to use. Can use it for a lot of situations. Great

Cons

It's too expensive after you reach 10.000 visitors per month. Could be made less expensive or more gradations in price and visitors

AR
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Verified reviewer

Retail,

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Opened my eyes to selective targeting on my website

Reviewed 5 years ago
Pros

Easy and intuitive to use. There are a range of options to choose from, making targeting your customers very precise.

Cons

In fact there are almost too many options which can make setting up targeting rules a bit tricky. But it's a good problem to have.

vg
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va g.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great platform to offer discounts for emails

Reviewed 5 years ago

easy to use.

Pros

Justuno is very easy to use. You can simply drag-n-drop in the editor and directly see how the pop-up of tab will look on your webpage.

Cons

there are a lot of features with justuno that you can use. although for someone that doesn't have time to try all the different options for a/b testing. it would be great if justuno was able to have some sort of insight into my store and recommend which and when pop-ups should display based on my customers behavior. for instance if there are a lot of people exiting once they reach the cart, then it could recommend adding a discount code exit offer on the cart page... etc. etc. there are just so many options that it's hard to find what is best for my customers behavior.

ES
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Elle S.

Used monthly for 2+ years

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The Kings of Popups!!!

Reviewed 5 years ago
Pros

This software produces sophisticated and professional-looking popups with ease. Brilliant tool for small and large business alike, but allows small businesses to compete with the big companies with this smart tool. I LOVE that no matter what plan you are on, or how small you are, that you still qualify for an Account Manager, with whom you can books 15 or 30 minute sessions to address your needs and personalise your popups to suit your business.

Cons

The tools have been simplified from the original product, but I still struggle with understanding the functionality of the rules. Although Justno do provide videos, I still think this could be simplified and more training seminars be provided for topical areas of common interest, like the GDPR and how to use Justuno to comply or creation of smart click funnels etc. It would also be great to have regular suggestions and assistance with partner integrations to improve your business performance. Ideally, the Account Manager could be advising on ideas for growth specific to each business, as this would be of benefit to all sides.

KG
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Kyle G.

Used daily for 2+ years

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Great piece of software for any ecommerce company

Reviewed 5 years ago
Pros

Great piece of software for any ecommerce company. I've been with Justuno since they started. They keep adding great features and have kept the price reasonable. Give them a shot.

Cons

They don't integrate well with a few of my apps. Nothing to hard to overcome but wish they would add that capability.

EK
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Edward K.

Consumer Goods, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Works well for conversions

Reviewed 5 years ago

Concersions are good

Pros

Easy Integration with BC. Allows for easy modification to fit site look and feel. People like to use it and it converts well

Cons

Slow support. Hard to get fast answers to questions that are not covered in the help section. Need on demand phone support.

CL
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Chu L.

Used daily for 2+ years

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It's great! Have been using it for 2 years!

Reviewed 5 years ago
Pros

I like how you can add abandon cart saver and also the ability to create a pop up email sign up with coupons.

Cons

I had some issues figuring out where everything was in the beginning. It does take time to learn and know how to use the software.

LN
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Lee N.

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Justuno captures more email subscribers than anything else we have on our website

Reviewed 5 years ago
Pros

Simple to use technology. Very easy to customize templates to have the look and feel of each client's brand. I currently use Justuno on 8 different client websites. Targeting options are robust and allow us to control the display frequency of the lightbox, and more importantly when/where/who sees them.

Cons

Don't have many qualms about this software because it does exactly what we need for a lightbox. The product is stable and hasn't broken any of my client's ecommerce platforms which is something I really worry about.

TK
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Tomani K.

Cosmetics, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our email list has grown so much using JustUno

Reviewed 5 years ago

Way more customer engagement. So many conversions. Huge growth in the customer email list.

Pros

It has been a lot easier to engage with customers and providing them with these offers has done wonders for our conversions.

Cons

There isn't much not to like about it. For the features that we are using, we have been very happy. We haven't tried everything that the software has to offer, but we can let you know if we have any gripes with the software down the line.

RN
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Rosemarie N.

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I like it, I would buy it again

Reviewed 5 years ago
Pros

That it allows you to have at least three multiple pop up deals going at the same time, as long as they are for the same value.

Cons

You have to automate thousands of coupon codes, so it is not easy if you want to change one to a higher value.

DS
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Daniel S.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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It's a great product, super powerful targeting. Extremely confusing & hard on the design to set up.

Reviewed 5 years ago

Great for capturing leads.

Pros

I love how powerful the features and how granular you can get with the Targeting. Very responsive chat and email support.

Cons

So hard to understand how to use. Rules, user interface, and design tools are so unintuitive that it's a shame most people would probably give up after battling with it for hours. It really is a great tool. Just so much to be desired in the above areas.

LK
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Lindsey K.

Retail, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This is a great app with a TON of functionality. Awesome support team that will help too.

Reviewed 5 years ago

Mailing list sign up pop ups, instant coupons, slide in banner atop my site.

Pros

Lots of functionality, from easy pop ups and slide in banners, to more complex rules and coupon codes.

Cons

Some of the deeper functionality is more difficult to use, or to get right. Maybe just a bit more confusing. BUT, the support team has been a big help for me in cases where I get confused.

JC
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Josh C.

Used weekly for 1-2 years

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Fantastic Software that Converts

Reviewed 5 years ago
Pros

JustUno is easy to use, and designing great looking email capture boxes is simple. Testing designs, calls to action, different fonts, and more is great since making changes on the fly is fast.

Cons

The only things we would love to see in JustUno is deeper integrations into ecommerce backends... i.e. clicking a button and having products and discount codes automatically added to a cart when an email is captured, simply to lessen steps a customer needs to take to receive their discount.

MP
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Matt P.

Used weekly for 2+ years

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Love how robust JustUno is for limiting who sees what and when. Use it on multiple sites.

Reviewed 5 years ago
Pros

Being able to truly customize what users and traffic sources see what promotion is amazing. Facebook return users versus organic new users, etc. incredibly powerful.

Cons

Takes a little to understand best ways to use rules, sometimes interface is a little buggy but overall good.

MC
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Michael C.

Used other for 2+ years

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Great way to improve your website

Reviewed 5 years ago
Pros

Everything is easy to setup, with just a little bit of a learning curve and works stellarly. It really doesn't take a programmer to make it all work. Pretty intuitive.

Cons

Depending on your site and provider, you may or may not get code interference. But, it's free to try, so try it!

AR
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Verified reviewer

Apparel & Fashion,

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall, it's been easy to integrate and use. Hope the coupon feature will be out soon!

Reviewed 5 years ago

Promote discount on our website and received few engaged conversions.

Pros

It's pretty easy to set it up to work with our website. Have not tried the cart code. Not sure if it works with Magento 1.8 version. Looks like require coding experience. Hope, I would be able to install on my end.

Cons

Since I started using this svc, the site has mentioned the coupon code integration would be available soon. But it's been I think 3 years and that option has not come to work with magento.

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Katherine F.

Used weekly for 1-2 years

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JustUno is a feature-rich platform that makes it relatively easy to create onsite promotions for our

Reviewed 5 years ago
Pros

Relatively sophisticated rules for promotions, simple A/B testing, easy to read reporting, integrations with major ESPs

Cons

The design of promotions can be a little tedious, the tools are all there, it's just a little clunky to work with.