Brevo - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Brevo's robust email marketing capabilities, highlighting the ease of creating professional emails, personalizing content, and automating campaigns. They find the platform's templates and tools helpful for generating engaging emails. Users value the ability to track email performance, including open rates and click-through rates. They also mention the platform's user-friendly interface and drag-and-drop functionality, which simplifies the email creation process. Additionally, reviewers note that Brevo allows for bulk email sending and supports storing unlimited contacts, making it a comprehensive solution for email marketing needs. Of the 37 Brevo users who gave detailed accounts of their use of Email Marketing, 100% rated this feature as important or highly important.

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“Brevo offers a robust platform to create professional emails, personalize content, and automate campaigns. I've set up a client with cohesive, automated emails to build brand awareness, nurture leads, and drive conversions.”

RO

Ricki O.

Owner

“We can store unlimited contacts and send bulk promotional emails to our users.”

Alaister L.

System Administrator

Reviewers indicate that Brevo's email campaign management is intuitive and user-friendly, allowing for easy planning, creation, and scheduling of emails. They appreciate the ability to segment audiences for targeted campaigns and the automation capabilities that save time on repetitive tasks. Users highlight the platform's comprehensive reporting and analytics, which help track campaign performance. They also mention the integration with other tools and the flexibility to manage multiple campaigns simultaneously. However, some users find the daily email limits restrictive and note occasional issues with customer support. Of the 167 Brevo users who gave detailed accounts of their use of Email Campaign Management, 98% rated this feature as important or highly important.

Users report that Brevo's contact database is well-organized and easy to navigate. They appreciate the ability to import contacts from various file formats and the customization options for managing contact lists. Reviewers find the segmentation capabilities valuable for targeted communications and note that the platform helps keep contact data up-to-date. They also mention the ease of uploading and managing contacts, as well as the ability to analyze engagement across contact lists. However, some users experience difficulties with mapping contacts and occasional issues with support. Of the 60 Brevo users who gave detailed accounts of their use of Contact Database, 97% rated this feature as important or highly important.

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“Brevo's contact database has a great interface, allowing me to see all my contacts in one list, or by segmentation. See where your contact came from is a real bonus feature.”

MW

Mark W.

Web Developer

“Great options to import contact from CSV, TXT, XLSX files or via copy\paste from excel. There are great customization i didn't see from competitors, like setting custom headers and footers emails for each contact list, setting a default sender email for each list or a default reply-to field for each list. Is possible to copy\paste in bulk contacts from a list, and manage subscribers removing columns or adding custom ones.”

Monica M.

Dott.ssa

Reviewers feel that Brevo's list management capabilities are efficient and user-friendly. They appreciate the ease of importing contacts from CSV files and the ability to segment contacts into different lists for targeted emails. Users highlight the platform's flexibility in managing contact lists, including adding, removing, and editing contacts. They also value the automation capabilities that keep lists updated and legally compliant. However, some users find the interface initially confusing and mention occasional difficulties with managing large contact lists. Of the 59 Brevo users who gave detailed accounts of their use of List Management, 93% rated this feature as important or highly important.

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“There are a few things that I like about list management in Sendinblue. First, I like that I can easily import my contacts from a CSV file. This is really helpful when I'm moving my contacts from one service to another. Second, I like that I can segment my contacts into different lists. This is helpful for sending targeted emails to different groups of people. Finally, I like that I can add and remove contacts from my lists easily. This makes it easy to keep my lists up-to-date.”

Geoffrey k.

MD

“It lets you very easily manage your contact list from segmenting it to editing individual contacts to even checking the activity for each contact.”

PK

Pranjal K.

Co founder

Reviewers highlight Brevo's campaign analytics as detailed and insightful, providing key performance metrics like open rates, click-through rates, and conversion rates in real-time. They appreciate the ability to track and optimize campaigns based on these metrics. Users find the analytics dashboard easy to interpret, allowing for quick identification of insights and improvements. They also mention the ability to download detailed reports and share them with external users. However, some users desire more granular statistics and note occasional delays in data reflection. Of the 82 Brevo users who gave detailed accounts of their use of Campaign Analytics, 89% rated this feature as important or highly important.

Users indicate that Brevo's contact management system is straightforward and efficient. They appreciate the ability to quickly view, update, and organize contacts, including moving them between lists and creating new ones. Reviewers find the integration with other capabilities, like email automation and CRM, helpful for keeping contact data up-to-date. They also mention the ease of importing contacts and the flexibility to segment audiences for personalized communications. However, some users experience challenges with managing large contact lists and occasional issues with the interface. Of the 89 Brevo users who gave detailed accounts of their use of Contact Management, 85% rated this feature as important or highly important.

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“Its integration with other features, like email automation and CRM, ensures that contact data is always up-to-date and accessible”

SS

Shane S.

Finance Broker

“It's very easy to see and manage all of your contacts at a glance. If you want to email a single subscriber, you can do that, too! You can add notes to individual subscribers or even upload a file that's connect to them.”

Jim G.

Consultant