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Hootsuite Logo

Social media management & scheduling for SMBs and enterprise

Table of Contents

Hootsuite - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Hootsuite overview

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Based on 3793 verified user reviews

What is Hootsuite?

Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.

Who uses Hootsuite?

By industry, Hootsuite reviewers are most commonly professionals in marketing and advertising (18%). The most frequent use case for Hootsuite cited by reviewers is social media management (58% of reviewers).

What do users say about Hootsuite pricing?

Reviewers appreciate the free version for basic scheduling and managing a few accounts, and they value nonprofit discounts. Some users report that advanced features require expensive upgrades, and they find recent price increases make Hootsuite less cost-effective.

What are the most popular integrations for Hootsuite?

The Hootsuite integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Hootsuite), Twitter/X (a social networking product, 4.5), and Meta for Business (a social media marketing product, 4.4).

Starting price

199per user /
per month

Alternatives

with better value for money


Pros & Cons

Social Media Management

Post Management

Pricing

High cost for full access

Image posting limitations

Cluttered and outdated design

Hootsuite’s user interface

Ease of use rating:

Hootsuite pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(86)
3-4(1,720)
5(1,987)

What do users say about Hootsuite?

Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.

Select to learn more


Who uses Hootsuite?

Based on 3,793 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Nonprofit Organization Management
Information Technology and Services
Others

Use cases

Social Media Management
Social Media Marketing
Content Marketing
Social Media Analytics Tools
Social Media Monitoring

Hootsuite's key features

GetApp's analysis of 337 verified user reviews collected between July 2021 and December 2024 identifies Hootsuite's most critical features and summarizes user sentiment about those features.

Post scheduling

Reviewers appreciate Hootsuite's post scheduling capabilities for its ability to plan and automate social media content. They find it helpful for maintaining a consistent online presence and saving time by scheduling posts in advance across multiple platforms. Users like the visual calendar format and the ability to edit scheduled posts. They report that this aspect of Hootsuite allows them to focus on engaging with followers while ensuring timely content delivery. Some users mention limitations like the inability to schedule Instagram posts with multiple photos. Of the 190 Hootsuite users who gave detailed accounts of their use of Post Scheduling, 98% rated this feature as important or highly important.

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“Post Scheduling is a must for my publishing company. We have multiple projects to post about over several platforms, and being able to pick a day to schedule that out each week helps us keep a consistent social presence. ”
CC

Courtney C.

Owner

“Hootsuite allows users to schedule posts in advance, so they can plan their social media content and have it automatically published at specific times. This feature helps save time and ensures consistent posting.”
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Saeed E.

Engineer


Social media integration

Users value Hootsuite's social media integration for its convenience in managing multiple platforms from a unified dashboard. They appreciate the ability to schedule and manage posts across various social media accounts like Facebook, Instagram, and Twitter simultaneously. Reviewers highlight the time-saving aspect and the ease of tracking and responding to comments and messages. They also mention occasional issues with certain integrations, such as LinkedIn requiring reconnections, but overall find the integration helpful for streamlining social media management. Of the 82 Hootsuite users who gave detailed accounts of their use of Social Media Integration, 98% rated this feature as important or highly important.

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“I like the time saving aspect and its convenience. This allows me to schedule and manage posts across various platforms with a unified dashboard.”
SM

Shelmith M.

Admin Virtual Assistant

“Social Media Integration is important in Hootsuite because it allows its users to manage multiple social media platforms even in just one dashboard and that is very convenient and efficient for social media managers. ”
CM

Carol M.

Social Media Manager and VA


Automated publishing

Reviewers indicate that Hootsuite's automated publishing is a valuable aspect for maintaining a consistent online presence. They appreciate the ability to schedule posts to be automatically published at specific times, which saves time and effort. Users find it beneficial for targeting content to specific audiences and leveraging analytics to determine the best posting times. Some users mention the need for improvements in handling Instagram stories and posts with multiple photos, but overall, they find automated publishing to be a significant time-saver. Of the 144 Hootsuite users who gave detailed accounts of their use of Automated Publishing, 92% rated this feature as important or highly important.

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“The automated publishing feature is also another key element of Hootsuite. Being able to schedule out months in advance of content that will automatically publish on the specific date and time selected is so relieving. I also love the fact that Hootsuite shows you the best time to post at also. ”
KU

Kyra U.

Marketing and Brand Coordinator

“Hootsuite's Auto-Scheduling feature is another strength of the platform. This feature uses data and analytics to determine the best time to publish content, which can result in increased engagement and reach. This feature also saves time and effort, allowing me to focus on creating great content.”
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amr t.

pharmacist


Multi-Account management

Users report that Hootsuite's multi-account management is highly beneficial for managing multiple social media accounts from a single dashboard. They appreciate the ability to schedule content for various platforms with specific text adjustments for each. Reviewers find this aspect simplifies their workflow and ensures consistency in their social media strategy. They also value the capability to assign roles and manage teams, although some mention limitations in the free version and occasional technical difficulties with certain platforms. Of the 131 Hootsuite users who gave detailed accounts of their use of Multi-Account Management, 89% rated this feature as important or highly important.

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“It helps you manage a number of your various social media accounts and gathers them in one location, saving you time and displaying some analyses of these accounts.”
EA

Eslam A.

Graphic Design

“In Hootsuite, you can connect multiple social media accounts and manage very easily. It provides easy tracking, scheduling, and analytics system for every accounts. It is best for managing multiple accounts at the same time.”
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Amit D.

Marketing Manager


Content management

Reviewers find Hootsuite's content management tools helpful for organizing and managing social media content. They appreciate the content library for storing and reusing posts, images, and other media assets. Users like the ability to see all content in one place, which helps them stay organized and maintain a consistent posting schedule. They also value the integration of various tools like team collaboration and media libraries. Some users mention that updates to social media platforms can cause temporary disconnects, but overall, they find content management efficient. Of the 110 Hootsuite users who gave detailed accounts of their use of Content Management, 86% rated this feature as important or highly important.

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“It helps me manage the content on my connected social media accounts with easy. I can see the engagements on my posts on the different connected social media accounts all from one single dashboard”
EM

Emmanuel M.

Digital Marketer

“Hootsuite is a great tool for content management. It allows you to see all of your social media in one place and helps you to schedule and post content. I love I can see everything in one place and that it helps me to be more organized with my posting.”
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Ak M.

Writer


Reporting/Analytics

Reviewers highlight Hootsuite's reporting and analytics capabilities for providing valuable insights into social media performance. They appreciate the ability to track metrics such as engagement, reach, and follower growth, which helps them optimize their social media strategies. Users find the customizable reports and data visualization useful for making data-driven decisions. Some mention that while the analytics are adequate, there is room for more detailed and precise data. Overall, they find the reporting and analytics aspect essential for measuring the impact of their social media efforts. Of the 101 Hootsuite users who gave detailed accounts of their use of Reporting/Analytics, 86% rated this feature as important or highly important.

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“With the new "Reporting and Analytics" feature in Hootsuite, I am able to easily track the performance of all my social media posts, whether they are getting organic or paid reach. Reporting is always one of my biggest worries with clients since I have to explain why their posts don't have any followers or likes.”
BT

Brahim T.

Freelancer

“What I like about the report/analytics in hootsuite is that I can monitor campaign success and understand return on investment with the aid of these new features.”
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Daniel I.

Digital Strategist


All Hootsuite features

Features rating:

Real-Time monitoring
Feedback management
Calendar/Reminder system
File sharing
Real-Time data
Real-Time analytics
Real time editing
Real Time Comparisons
Publish scheduling
KPI monitoring
Progress tracking
Predictive analytics
Customer experience management
Pre-Approved content library
Multi-Channel communication
Media library
Marketing automation
@mentions
Customizable fields
Behavior tracking
Web traffic reporting
Customizable forms
Social sharing
Employee engagement
Task management
Employee database
Visual analytics
Visualization
Dashboard
Multi-Channel social integration
Performance metrics
Activity/News feed
Activity dashboard
Multi-Channel data collection
Real-Time notifications
Competitive analysis
Automated scheduling
Multi-Campaign
Multi-Channel campaigns
Editorial Calendar
Project management
Review monitoring
Keyword tracking
Calendar management
Communication management
Social media monitoring
Template management
Activity tracking
Campaign analytics
Lead engagement
Image library
Approval process control
Workflow management
Chat/Messaging
Response management
Content library
Engagement tracking
Categorization/Grouping
Real-Time reporting
Search/Filter
User profiles
Mobile access
Customer support
Customer database
Social promotion
Data visualization
Campaign scheduling
Social listening
Campaign management
Reporting & statistics
Multi-Channel marketing
Trend analysis
Access controls/permissions
Customizable branding
Data import/export
Campaign planning
Drag & drop
Customer social profiles
Tagging
Conversion tracking
Third-Party integrations
Customer engagement
Customizable reports
Customizable templates
Data security
Advertising management
Collaboration tools
Surveys & feedback
Real-Time chat
Keyword filtering
Filtering
Contact management
Sentiment analysis
A/B testing
Alerts/Notifications
Single sign on
Audience targeting
Monitoring
Brand tracking
Customer segmentation
ROI tracking
Campaign tracking
Competitor monitoring
API
Assignment management
Survey/Poll management
Customer history
Tag management
Task progress tracking
Influencer tracking
Text analysis
Impact measurement
Group management
User management
Event triggered actions
Alerts/Escalation
Employee advocacy
Email alerts
Website analytics
Dashboard creation
Commenting/Notes
Blogs
Compliance management
Real-Time updates
Reminders
Multi-Language
Reputation management
Contact database
Benchmarking
Role-Based permissions
Multi-Channel management
Content creation
Content discovery
Social advertising
Mobile alerts
Social mentions tracking
Social Performance Management
Live chat

Hootsuite awards

Hootsuite alternatives

Hootsuite logo

Starting from

199

/user

Per month

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Hootsuite pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

199

/user

Per month

Features included:

  • Up to 10 social accounts
  • Unlimited post scheduling
  • Best time to post recommendations
  • AI assistant with image and caption generator
  • Canva and Adobe Express templates
  • One inbox for all social accounts
  • DM automations
  • Search the past 7 days for brand and competitor mentions
  • Analyze brand and competitor sentiment
  • Benchmark against 5 competitors
  • Assign DMs to teammates

Advanced

399

/user

Per month

Features included:

  • Unlimited social accounts
  • Customizable analytics reports and templates
  • Saved message replies and auto-responses
  • Team approval workflows
  • Bulk schedule up to 350 posts at once
  • Auto-route and tag messages
  • Benchmark against 20 competitors
  • Export, email, and schedule reports
  • Inbox reporting and analytics
  • Search the past 30 days for brand and competitor mentions
  • Outbound post tagging and reporting
  • Custom user access permissions

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Up to 5+ Users
  • Approval workflow and asset management
  • Content library
  • Automated engagement tools
  • Single sign-on (SSO)
  • Unlimited ad spend
  • Free Hootsuite Academy training
  • 50+ Social accounts

User opinions about Hootsuite price and value

Value for money rating:

Of 111 reviews that provide robust commentary on Hootsuite's price and value, 53% mention it in a positive light.

Reviewers have mixed opinions on Hootsuite's value for money. Some users appreciate the range of pricing plans that cater to different needs and budgets, and they find the free version useful for basic functionalities like scheduling posts on up to three social platforms. They also value the free trials and the ability to manage multiple accounts, which can be cost-effective for larger organizations. Users indicate that the free version is particularly beneficial for small enterprises, freelancers, and individuals. They also note that the premium features and various pricing tiers allow flexibility in choosing a plan that fits their budget.

However, many reviewers express concerns about the high cost of Hootsuite's paid plans, especially for small businesses and independent users. They mention that many advanced features are locked behind expensive paywalls, making it difficult for smaller organizations to justify the expense. Some users feel that the pricing has increased significantly over time, making it less affordable. They also point out that competitors offer similar or better features at lower prices or even for free. Additionally, some users report that the free version is too limited, lacking essential features like post previews and advanced analytics, which forces them to consider other, more affordable options.

, and

To see what individual users think of Hootsuite's cost and value, check out the review excerpts below.

“I work for a digital marketing agency who manages the social media pages for over 40+ businesses in Egypt and the Middle East, We run an incredible amount of pages on different social networks because they are too many nowadays, Almost 6/7 Pages/Profiles for each account and this is the hardest part to keep everything under control and collaboration with the right monitoring tools and to have a seamless post schedule for the whole month without a single fail, I like the fact that through all the years Hootsuite never pushed anyone to subscribe or pay for a personal use through limiting the capabilities and this makes us, We pay because we're an agency handling many accounts but for others they don't have to.”
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Maya G.

Sales and Marketing Specialist

“One of the advantage of using Hootsuite, it's ability to allow users especially organization to save time when sharing content on social media platforms and it's affordability makes it worth recommending.”
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Winnie B.

Insight Consultant

“Hootsuite used to have a free tier, but now all of their tiers are eye-wateringly expensive and they have completely priced out our small business from ever using them.”
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Dylan C.

Administrative Assistant

Hootsuite integrations (163)

Integrations rated by users

We looked at 3,793 user reviews to identify which products are mentioned as Hootsuite integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.5 (30)

The integration is essential where Instagram is one of the primary forms of social media. However, the lack of alt text support was an issue for us in ensuring posts were ADA-compliant.

Having a 360 view of what's going on with your account, scheduling and posting content.

SP

Sal P.

Academic Advisor

1/2

Integration rating: 4.6 (11)

Hootsuite can be used to run advertisment content and promotions on Facebook platforms for increasing user reach.

PJ

Pawan J.

Senior subject matter expert

Integration rating: 4.6 (7)

important to be able to schedule posts out and to have them autopost. such a time saver!

NW

Nicole W.

personal trainer, ceo

Canva logo
Canva

Integration rating: 5.0 (6)

Helpful and quick designs that can go out on socials quick - helps when you don't have a graphic designer on staff.

HL

Hollie L.

Communications Coordinator

Integration rating: 4.0 (6)

Use facebook for hootsuite, although I find facebook less important than instagram

RG

Ruben G.

Owner

Google Drive logo
Google Drive

Integration rating: 4.0 (5)

The Google integration allows us to export and import files, which streamlines the process of sharing content on social networks.

FM

Fernando M.

Telecommunications and Electronics Engineer

OneDrive logo
OneDrive

Integration rating: 4.7 (3)

It is important because it is easy to find and sort images from OneDrive and share them on our social networks.

FM

Fernando M.

Telecommunications and Electronics Engineer

Brandwatch logo
Brandwatch

Integration rating: 4.5 (2)

It is important because it allows us to monitor and analyze our products in order to make quicker decisions.

FM

Fernando M.

Telecommunications and Electronics Engineer

Integration rating: 3.5 (2)

It is important because it allows us to manage personalized and automated emails to our customers, which saves us a lot of time.

FM

Fernando M.

Telecommunications and Electronics Engineer

SurveyMonkey logo
SurveyMonkey

Integration rating: 5.0 (1)

It is important because it allows us to send surveys to our social networks and see the results.

FM

Fernando M.

Telecommunications and Electronics Engineer

Integration rating: 5.0 (1)

It is important because it allows users to translate text from one language to another quickly and easily.

FM

Fernando M.

Telecommunications and Electronics Engineer

Integration rating: 4.0 (2)

Mailchimp logo
Mailchimp

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Airtable logo
Airtable

Integration rating: 5.0 (1)

Hootsuite customer support

What do users say about Hootsuite customer support?

Customer support rating:

We analyzed 112 verified user reviews to identify positive and negative aspects of Hootsuite customer support.

A fair number of users mention Hootsuite's customer support is responsive and quick to resolve issues when contacted.

Multiple users highlight the friendliness and professionalism of the support team, appreciating their helpful attitude.

A number of users report slow response times from customer support, with some experiencing delays or lack of timely help.

Multiple users note difficulty reaching support, limited contact options, and occasional unhelpful or insufficient responses.

Support options

Knowledge base
Email/help desk
Chat
Phone support
Faqs/forum
24/7 (live rep)

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about Hootsuite's customer support, check out the review snippets below.

“I load in weekly and monthly csv templates and the posts are ready to go very, very quickly. When I've needed customer support, they've been very responsive and work with me to resolve the problem. ”

CB

Carolyn B.

Freelance Consultant

“We ran into a few challenges with the integration of platforms, but the customer support team were great and quickly helped us solve the issues we were experiencing.”

CW

Courtney W.

eCommerce Coordinator

“Hootsuite has a slower customer support response and can't be quite difficult to navigate for new users”

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Wole W.

Social Media Manager

Hootsuite FAQs

Q. Who are the typical users of Hootsuite?

Hootsuite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Hootsuite used for?

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all customer conversations in one place. With Hootsuite, users can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how users collaborate with their organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set users up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care.


Q. What are the benefits of using Hootsuite?

- Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard.
- Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance.
- Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times.
- Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.
- Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization.
- Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.
- Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance.
- Level up your skills with industry leading certifications, training, and strategic coaching with our experts.
- Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app.
- Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem.


Q. What languages does Hootsuite support?

Hootsuite supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Hootsuite support mobile devices?

Hootsuite supports the following devices:
Android, iPad, iPhone


Q. Does Hootsuite offer an API?

Yes, Hootsuite has an API available for use.


Q. What level of support does Hootsuite offer?

Hootsuite offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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