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Hootsuite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management & scheduling for SMBs and enterprise
Table of Contents
Hootsuite - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Hootsuite overview



Based on 3793 verified user reviews
What is Hootsuite?
Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.
Who uses Hootsuite?
By industry, Hootsuite reviewers are most commonly professionals in marketing and advertising (18%). The most frequent use case for Hootsuite cited by reviewers is social media management (58% of reviewers).
What do users say about Hootsuite pricing?
Reviewers appreciate the free version for basic scheduling and managing a few accounts, and they value nonprofit discounts. Some users report that advanced features require expensive upgrades, and they find recent price increases make Hootsuite less cost-effective.
What are the most popular integrations for Hootsuite?
The Hootsuite integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Hootsuite), Twitter/X (a social networking product, 4.5), and Meta for Business (a social media marketing product, 4.4).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Post Management
Pricing
High cost for full access
Image posting limitations
Cluttered and outdated design
Hootsuite’s user interface
Hootsuite pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Hootsuite?
Hootsuite is a social media management tool offering key features such as post scheduling, social media integration, automated publishing, multi-account management, content management, and reporting/analytics, among others.
Select to learn more
Who uses Hootsuite?
Based on 3,793 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hootsuite's key features
GetApp's analysis of 337 verified user reviews collected between July 2021 and December 2024 identifies Hootsuite's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Hootsuite's post scheduling capabilities for its ability to plan and automate social media content. They find it helpful for maintaining a consistent online presence and saving time by scheduling posts in advance across multiple platforms. Users like the visual calendar format and the ability to edit scheduled posts. They report that this aspect of Hootsuite allows them to focus on engaging with followers while ensuring timely content delivery. Some users mention limitations like the inability to schedule Instagram posts with multiple photos. Of the 190 Hootsuite users who gave detailed accounts of their use of Post Scheduling, 98% rated this feature as important or highly important.
Courtney C.
Owner

Saeed E.
Engineer
Users value Hootsuite's social media integration for its convenience in managing multiple platforms from a unified dashboard. They appreciate the ability to schedule and manage posts across various social media accounts like Facebook, Instagram, and Twitter simultaneously. Reviewers highlight the time-saving aspect and the ease of tracking and responding to comments and messages. They also mention occasional issues with certain integrations, such as LinkedIn requiring reconnections, but overall find the integration helpful for streamlining social media management. Of the 82 Hootsuite users who gave detailed accounts of their use of Social Media Integration, 98% rated this feature as important or highly important.
See related user reviews
Shelmith M.
Admin Virtual Assistant
Carol M.
Social Media Manager and VA
Reviewers indicate that Hootsuite's automated publishing is a valuable aspect for maintaining a consistent online presence. They appreciate the ability to schedule posts to be automatically published at specific times, which saves time and effort. Users find it beneficial for targeting content to specific audiences and leveraging analytics to determine the best posting times. Some users mention the need for improvements in handling Instagram stories and posts with multiple photos, but overall, they find automated publishing to be a significant time-saver. Of the 144 Hootsuite users who gave detailed accounts of their use of Automated Publishing, 92% rated this feature as important or highly important.

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Kyra U.
Marketing and Brand Coordinator

amr t.
pharmacist
Users report that Hootsuite's multi-account management is highly beneficial for managing multiple social media accounts from a single dashboard. They appreciate the ability to schedule content for various platforms with specific text adjustments for each. Reviewers find this aspect simplifies their workflow and ensures consistency in their social media strategy. They also value the capability to assign roles and manage teams, although some mention limitations in the free version and occasional technical difficulties with certain platforms. Of the 131 Hootsuite users who gave detailed accounts of their use of Multi-Account Management, 89% rated this feature as important or highly important.

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Eslam A.
Graphic Design

Amit D.
Marketing Manager
Reviewers find Hootsuite's content management tools helpful for organizing and managing social media content. They appreciate the content library for storing and reusing posts, images, and other media assets. Users like the ability to see all content in one place, which helps them stay organized and maintain a consistent posting schedule. They also value the integration of various tools like team collaboration and media libraries. Some users mention that updates to social media platforms can cause temporary disconnects, but overall, they find content management efficient. Of the 110 Hootsuite users who gave detailed accounts of their use of Content Management, 86% rated this feature as important or highly important.

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Emmanuel M.
Digital Marketer

Ak M.
Writer
Reviewers highlight Hootsuite's reporting and analytics capabilities for providing valuable insights into social media performance. They appreciate the ability to track metrics such as engagement, reach, and follower growth, which helps them optimize their social media strategies. Users find the customizable reports and data visualization useful for making data-driven decisions. Some mention that while the analytics are adequate, there is room for more detailed and precise data. Overall, they find the reporting and analytics aspect essential for measuring the impact of their social media efforts. Of the 101 Hootsuite users who gave detailed accounts of their use of Reporting/Analytics, 86% rated this feature as important or highly important.

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Brahim T.
Freelancer

Daniel I.
Digital Strategist
All Hootsuite features
Features rating:
Hootsuite awards
Hootsuite alternatives
Hootsuite pricing
Pricing plans
Pricing details:
User opinions about Hootsuite price and value
Value for money rating:
Of 111 reviews that provide robust commentary on Hootsuite's price and value, 53% mention it in a positive light.
Reviewers have mixed opinions on Hootsuite's value for money. Some users appreciate the range of pricing plans that cater to different needs and budgets, and they find the free version useful for basic functionalities like scheduling posts on up to three social platforms. They also value the free trials and the ability to manage multiple accounts, which can be cost-effective for larger organizations. Users indicate that the free version is particularly beneficial for small enterprises, freelancers, and individuals. They also note that the premium features and various pricing tiers allow flexibility in choosing a plan that fits their budget.
However, many reviewers express concerns about the high cost of Hootsuite's paid plans, especially for small businesses and independent users. They mention that many advanced features are locked behind expensive paywalls, making it difficult for smaller organizations to justify the expense. Some users feel that the pricing has increased significantly over time, making it less affordable. They also point out that competitors offer similar or better features at lower prices or even for free. Additionally, some users report that the free version is too limited, lacking essential features like post previews and advanced analytics, which forces them to consider other, more affordable options.
, and
To see what individual users think of Hootsuite's cost and value, check out the review excerpts below.
Hootsuite integrations (163)
Integrations rated by users
We looked at 3,793 user reviews to identify which products are mentioned as Hootsuite integrations and how users feel about them.
Integration rating: 4.5 (30)
“The integration is essential where Instagram is one of the primary forms of social media. However, the lack of alt text support was an issue for us in ensuring posts were ADA-compliant.”
“Having a 360 view of what's going on with your account, scheduling and posting content.”
Sal P.
Academic Advisor
Integration rating: 4.6 (11)
“Hootsuite can be used to run advertisment content and promotions on Facebook platforms for increasing user reach. ”
Pawan J.
Senior subject matter expert
Integration rating: 4.6 (7)
“important to be able to schedule posts out and to have them autopost. such a time saver!”
Nicole W.
personal trainer, ceo
Integration rating: 5.0 (6)
“Helpful and quick designs that can go out on socials quick - helps when you don't have a graphic designer on staff.”
Hollie L.
Communications Coordinator
Integration rating: 4.0 (6)
“Use facebook for hootsuite, although I find facebook less important than instagram”
Ruben G.
Owner
Integration rating: 4.0 (5)
“The Google integration allows us to export and import files, which streamlines the process of sharing content on social networks.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 4.7 (3)
“It is important because it is easy to find and sort images from OneDrive and share them on our social networks.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 4.5 (2)
“It is important because it allows us to monitor and analyze our products in order to make quicker decisions.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 3.5 (2)
“It is important because it allows us to manage personalized and automated emails to our customers, which saves us a lot of time.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 5.0 (1)
“It is important because it allows us to send surveys to our social networks and see the results.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 5.0 (1)
“It is important because it allows users to translate text from one language to another quickly and easily.”
Fernando M.
Telecommunications and Electronics Engineer
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Hootsuite customer support
What do users say about Hootsuite customer support?
Customer support rating:
We analyzed 112 verified user reviews to identify positive and negative aspects of Hootsuite customer support.
A fair number of users mention Hootsuite's customer support is responsive and quick to resolve issues when contacted.
Multiple users highlight the friendliness and professionalism of the support team, appreciating their helpful attitude.
A number of users report slow response times from customer support, with some experiencing delays or lack of timely help.
Multiple users note difficulty reaching support, limited contact options, and occasional unhelpful or insufficient responses.
Support options
Training options
To see what individual users say about Hootsuite's customer support, check out the review snippets below.
“I load in weekly and monthly csv templates and the posts are ready to go very, very quickly. When I've needed customer support, they've been very responsive and work with me to resolve the problem. ”
Carolyn B.
Freelance Consultant
“We ran into a few challenges with the integration of platforms, but the customer support team were great and quickly helped us solve the issues we were experiencing.”
Courtney W.
eCommerce Coordinator
“Hootsuite has a slower customer support response and can't be quite difficult to navigate for new users”

Wole W.
Social Media Manager
Hootsuite FAQs
Hootsuite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Hootsuite used for?
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all customer conversations in one place. With Hootsuite, users can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how users collaborate with their organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set users up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care.
Q. What are the benefits of using Hootsuite?
- Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard.
- Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance.
- Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times.
- Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.
- Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization.
- Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.
- Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance.
- Level up your skills with industry leading certifications, training, and strategic coaching with our experts.
- Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app.
- Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem.
Q. What languages does Hootsuite support?
Hootsuite supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Hootsuite support mobile devices?
Hootsuite supports the following devices:
Android, iPad, iPhone
Q. Does Hootsuite offer an API?
Yes, Hootsuite has an API available for use.
Q. What level of support does Hootsuite offer?
Hootsuite offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)
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