GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Field Service Management Software with Communication Management
Get familiar with Field Service Management essentials: discover
Texts summarizing user opinions and proprietary insights were generated with assistance from artificial intelligence tools.
Key features of field service management software based on insights from 2302 reviewers
- Mobile Access: Reviewers value real-time updates, job tracking, and communication through mobile devices, enabling efficient field operations and reducing downtime. 94% of reviewers rated this feature as important or highly important.
- Scheduling: Users highlight flexible scheduling, route optimization, and real-time visibility of technician availability, enhancing productivity and customer satisfaction. 92% of reviewers rated this feature as important or highly important.
- Service History: Reviewers appreciate detailed service records, easy access to past jobs, and the ability to provide personalized service recommendations. 89% of reviewers rated this feature as important or highly important.
- Billing & Invoicing: Users find the invoicing process streamlined with customizable templates, integrated payment options, and real-time financial tracking. 88% of reviewers rated this feature as important or highly important.
- Work Order Management: Users emphasize ease of tracking, customization options, and the ability to manage work orders efficiently from creation to completion. 87% of reviewers rated this feature as important or highly important.
- Real-Time Data: Reviewers highlight instant data synchronization, real-time updates, and the ability to make informed decisions quickly based on current information. 86% of reviewers rated this feature as important or highly important.
Last updated: Oct 11th 2024
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
94 software options
Sponsored
Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone and complimentary web portal.
Users also considered
Jobber’s software helps home service businesses stay organized and deliver excellent customer experiences. With AI tools like Jobber Copilot and automated marketing features, you’ll save time and provide 5-star service. Join 250K+ pros and get started today!
Users also considered
Service Fusion is a cloud-based field service management software that helps to connect office staff, technicians, and clients.
Users also considered
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Users also considered
Commusoft, trusted by 10,000+ contractors, streamlines operations for apartments, hotels, and offices. Equip your team with advanced service contracts, PPM, and SLA capabilities. Our self-service portal reduces admin work, while automation, lead conversion, and profitability insights drive growth.
Users also considered
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch, accounting, inventory management, point of sale (POS), and more. The software is designed to end-to-end business management for service, and delivery companies.
Users also considered
An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.
Users also considered
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
Users also considered
Autodesk Construction Cloud combines advanced technology, the industry’s largest builders network, & predictive insights to connect people and data across entire building lifecycles. With unified solutions, teams are empowered to connect workflows, reduce risk, and increase profits.
Users also considered
ProValet delivers a three-dimensional cloud-based management platform that simplifies and automates job scheduling, dispatching and tracking as well as customer invoicing and payments through a web-based interface and applications for field technicians and for customers.
Users also considered
Less Paper is a cloud-based field service management and work order management system which enables field service businesses to create & track custom digital work orders quickly while scheduling & dispatching them efficiently.
Users also considered
Cities, counties, states, utilities, educational institutions, and parks tap into Cartegraph's asset management, work order management, and space management software to better manage their assets, track maintenance work orders, optimize facility space, and spend smarter.
Users also considered
EMPPLAN is a cloud-based promotion management solution, which assists businesses in industries such as media, energy, and retail with resource planning and sales assignment monitoring. Key features include lead generation, remote access, merchandising, and custom field creation.
Users also considered
Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.
Users also considered
Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running Jobs from the Field, Time Tracking, Dispatch Mapping, Invoices, Payments and More! Fully integrated with Quickbooks. Award-Winning: Most User-Friendly and Most Affordable.
Users also considered
Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules easily and efficiently. Features within Visual Planning include construction scheduling, project management, human resource management, CRM and more.
Users also considered
Is AI-FM Different? Easy as 1-2-3!
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- AI-FM has won TEN 2019/20/21/22/23 Gartner Awards
- Pricing starts at only $/€ 9.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Chat GPT, Quickbooks, Zapier, Siri, Google Asst
AI-FM = 1) Award Winning Tech + 2) Fair Price + 3) 5 Star Reviews
- AI-FM has won TEN 2019/20/21/22/23 Gartner Awards
- Pricing starts at only $/€ 9.99/user/mo
- Genuine 5 Star Reviews
- Integrations: Chat GPT, Quickbooks, Zapier, Siri, Google Asst
Users also considered
Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.
Users also considered
Fracttal One is a maintenance management software that helps companies to manage and optimize their operations. We use technology to eliminate failures, adjust costs, minimize risks and maximize operations. The future of maintenance is at Fracttal.
Users also considered
Our mission is to bring order and efficiency to the construction process for all by empowering contractors
with a better way to run their business.
with a better way to run their business.
Users also considered
Bluebeam is the easy-to-use software solution that AECO professionals rely on for PDF markups, digital workflows and effective collaboration, giving teams the power and flexibility to get the job done anywhere on desktop, web or mobile.
Users also considered
ArcGIS by Esri is an integrated suite of geographic information system (GIS) software, providing a compliant platform for spatial analysis, data management, and mapping, with ArcGIS Online offering a web-based solution accessible anywhere, anytime for the creation & sharing of 3D map visualizations
Users also considered
JobNimbus is a contractor software platform that customizes to your business and grows with it. With full visibility of all your jobs and their stages, our platform makes it simple to control your workflow. You can manage your processes and keep every aspect of your business running!
Users also considered
Your 5-star job needs a 5-star process. With Leap, you can close jobs with ease and deliver work that will turn your customers into raving fans.
Leap’s CRM and in-home selling platforms empower home improvement and roofing professionals to deliver the best possible experience for clients.
Leap’s CRM and in-home selling platforms empower home improvement and roofing professionals to deliver the best possible experience for clients.
Users also considered
© 2010-2024 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.