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Hubstaff
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Centralized app for time tracking and productivity metrics
Table of Contents
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Hubstaff - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Hubstaff overview
Based on 1595 verified user reviews
What is Hubstaff?
Hubstaff is a time tracking program offering key features such as online time tracking and timesheet management, among others.
Who uses Hubstaff?
Reviews for Hubstaff come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Marketing and Advertising (13%), and Computer Software (12%). The most frequent use case for Hubstaff cited by reviewers is time tracking (75% of reviewers).
What do users say about Hubstaff pricing?
Reviewers feel Hubstaff offers good value for money, especially for freelancers and small businesses, and they appreciate the affordable plans and useful features. Some users report that pricing can be high and confusing when scaling up.
What are the most popular integrations for Hubstaff?
The Hubstaff integration most frequently cited by reviewers is Asana, a project management product rated 4.7 out of 5 for its integration with Hubstaff.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Monitoring
Navigation
Efficiency
Billing
Stability
Reporting
Hubstaff’s user interface
Hubstaff pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about Hubstaff?
Users say Hubstaff offers accurate time tracking, detailed productivity monitoring, and helpful screenshot features, making it valuable for managing remote teams and projects. They find its reporting tools and payroll integration useful for tracking billable hours, processing payments, and improving transparency in team management. They appreciate its compatibility across devices and integrations with popular project management tools.
Reviewers report that while Hubstaff is generally easy to use, some find initial setup and navigation confusing. They mention concerns about privacy due to constant monitoring, and note that productivity metrics based on mouse and keyboard activity can be misleading for certain tasks.
Select to learn more
Who uses Hubstaff?
Based on 1,595 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hubstaff's key features
GetApp's analysis of 95 verified user reviews collected between July 2021 and December 2024 identifies Hubstaff's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Hubstaff's Online Time Tracking for its comprehensive tools that maximize productivity and efficiency. They find it valuable for tracking work hours accurately, with capabilities like screenshots and activity levels. Users report that it integrates smoothly between the web and desktop apps, making it easy to track time across different platforms. However, some reviewers indicate issues with tracking during meetings and occasional inaccuracies. They also mention its usefulness for freelancers and remote teams, enhancing accountability and productivity. Of the 41 Hubstaff users who gave detailed accounts of their use of Online Time Tracking, 98% rated this feature as important or highly important.
Lady M.
Managing Director
Skarlet F.
Video Editor
Reviewers indicate that Hubstaff's Timesheet Management helps track employee hours, manage payroll, and evaluate performance. They find it useful for keeping accurate records of work time, with functionalities like exporting reports and integrating with accounting for payments. Users report that it aids in managing schedules and analyzing work efficiently. However, some reviewers mention the need for better training on modifying timesheets and improving the visibility of individual tasks. They appreciate its reliability and the ability to track time for payroll and performance evaluation. Of the 23 Hubstaff users who gave detailed accounts of their use of Timesheet Management, 91% rated this feature as important or highly important.
See related user reviews
Mohamed M.
CEO
Leri K.
Writer, Editor and Website Manager
All Hubstaff features
Features rating:
Hubstaff awards
Hubstaff alternatives
Hubstaff
Starting from
7
/user
Per month
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Starting from
19
Per month
Kantata
Starting from
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Hubstaff pricing
Pricing plans
Pricing details:
User opinions about Hubstaff price and value
Value for money rating:
Of 119 reviews that provide robust commentary on Hubstaff's price and value, 70% mention it in a positive light.
Some reviewers feel that Hubstaff offers good value for money, particularly for freelancers and small businesses. They appreciate the free version, which is sufficient for individual contractors, and the variety of subscription models that cater to different business needs. Users think the software is affordable and provides a range of useful features, making it a cost-effective solution for tracking work and managing projects. Some users report that the pricing is reasonable compared to similar software, and they find the enhanced functionality worth the cost.
However, some users say that Hubstaff's pricing can be high, especially for startups and small businesses with multiple employees. They find the pricing model confusing and note that it can become expensive when scaling up or adding additional users. Reviewers indicate that the free version has limited features and is not well advertised, making it less useful for larger teams. Some users report that extra functionalities and integrations come with additional costs, which can add up quickly. Overall, while many find Hubstaff to be a valuable tool, others feel that the cost could be more competitive and transparent.
, and
To see what individual users think of Hubstaff's cost and value, check out the review excerpts below.
Yvan D.
SEM Analyst
Natalie G.
Creative Director
Dmitri P.
Founder and SharePoint Consultant
Hubstaff integrations (48)
Integrations rated by users
We looked at 1,595 user reviews to identify which products are mentioned as Hubstaff integrations and how users feel about them.
Integration rating: 4.8 (5)
“It is basically the bread and butter for my project management.Hubstaff shows me the tasks I have to do along with the time spent on each task helping me utilise and manage projects more easily.”
Navrachit K.
Senior Associate Software Engineer
Integration rating: 4.8 (5)
“I use Asana for Project Management so it is very important to have an integration with Hubstaff. I need all the tasks to be synced.”
Andrey T.
Art-Director
Integration rating: 3.5 (2)
“Absolutely dreadful to use at the moment, and typically requires a large manual effort to update time entries for accuracy prior to invoicing our clients.”
Jay D.
Head of Customer Success
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (2)
Integration rating: 3.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Hubstaff customer support
What do users say about Hubstaff customer support?
Customer support rating:
We analyzed 103 verified user reviews to identify positive and negative aspects of Hubstaff customer support.
A significant portion of users praise Hubstaff's customer support for being responsive and resolving issues quickly.
Widely noted by reviewers, the support team is described as friendly, helpful, and available when needed.
A large number of users appreciate the prompt replies and the team's willingness to go above and beyond.
A minority of users report slow response times, limited assistance, and difficulty reaching support, especially due to lack of phone support.
Support options
Training options
To see what individual users say about Hubstaff's customer support, check out the review snippets below.
“Customer support is amazing - they reply really fast and you dont feel as if youre speaking to robots who only give you links to FAQ's when you ask them a question.”
Samantha A.
Principal Assistant
“We've only had a few hiccups since using Hubstaff but their customer service team has been able to solve them quickly.”
Lauren L.
Operations Manager
“The support staff, while helpful are limited in what they can actually assist with resulting in many tickets being sent to the development team and extremely lengthy delays in any kind of response, if at all.”
Lyjelle T.
Human Resources
Hubstaff FAQs
Hubstaff has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Hubstaff used for?
Hubstaff is a scalable time tracking software designed for remote, hybrid, in-office, and field-based teams. It helps businesses streamline operations, reduce overhead, and improve performance by making time data actionable. Core capabilities include: - Time and activity tracking: Track hours across desktop, web, and mobile (Mac, Windows, Linux, Chrome, iOS, Android), with built-in app and URL usage, activity rates, and optional screenshots. - Operational analytics: Analyze how time is spent, classify work hours, detect unusual patterns, and uncover inefficiencies — all from a single dashboard. - Financial automation: Run payments and generate client invoices automatically using tracked time — helping reduce errors and save hours on admin. - Location-aware features: GPS tracking and geofencing tools support field teams and mobile workflows, making it easier to log time based on job site presence. - Seamless integrations: Hubstaff connects with 30+ tools to help teams simplify project management, communication, and reporting. - Built for scale, Hubstaff gives growing teams the visibility they need to make smarter decisions, stay accountable, and drive results — without micromanagement.
Q. What are the benefits of using Hubstaff?
Q. Who are the typical users of Hubstaff?
Hubstaff has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Hubstaff support?
Hubstaff supports the following languages:
English
Q. Does Hubstaff support mobile devices?
Hubstaff supports the following devices:
Android, iPad, iPhone
Q. Does Hubstaff offer an API?
Yes, Hubstaff has an API available for use.
Q. What other apps does Hubstaff integrate with?
Hubstaff integrates with the following applications:
GitHub, Humanity, PayPal, Redmine, Insightly, Jira, Paymo, Payoneer, Kantata, ActiveCollab, Teamwork.com, Zapier, Pivotal Tracker, Zoho Projects, Gusto, Deel, Trello, FreshBooks, GitLab, Hubstaff Tasks, Portfolio Manager, Freshdesk, Wise, Salesforce Sales Cloud, Slack, Redbooth, Basecamp, QuickBooks Online, monday.com, ClickUp, Wrike, Asana, Podio, Tithely Church Management, Zendesk Suite
Q. What level of support does Hubstaff offer?
Hubstaff offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Phone Support
