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Productboard

Customer-driven product management system

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Productboard Reviews - Page 3

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150 reviews

Recommended

AL
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Andy L.

Computer Software, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Opinionated yet flexible

Reviewed 4 years ago

It's been great and has been helping my company stay aligned on product priorities.

Pros

Productboard has all the features you'd need for product management and those features can even act as a guide as to how you should be managing your product. It is also flexible enough to adjust to your workflow. I also like the ability to share features and get feedback internally and externally. The Gif feature is also really cool.

Cons

I wish there could be limited maker access since I have junior pms and product analyst that supports feature spec'ing but they don't own the process and it would not be a full-time job for them.

DW
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David W.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fantastic. Been using productboard for about 1 month and am loving it.

Reviewed 6 years ago
Pros

Beautifully designed. Easy to get started and learn, yet lot's of depth to the features. So hard to single out things I like the most because almost everything is top notch and a delight. One very useful thing is how it maintains a link between features and the customer input/feedback linked to those features so the team can look back at the genesis of an idea and understand the full context. A superb little touch is a one click export of email addresses for everyone whose input is linked to a feature so you can reach out to them quickly to ask for more input, or let them know that their requested feature is available.

Cons

There are a couple of tweaks I'd love to make to help with workflow: allow contributors to add/suggest tags and changes to fields like Effort, and allow them to adjust/customize their own views of the feature board. I don't want to make them full-fledged editors, because I don't want them to be able to edit other fields. An alternative would be to grant more granular access control to editors so that you can prevent them from making certain changes; or at least to require the product manager's approval after suggesting changes.