ProjectManager.com Pricing Plan & Cost Guide

ProjectManager.com

Award-Winning Project Management Software

4.1/5 (327 reviews)

ProjectManager.com Pricing

Starting from: $15.00/month

Pricing model: Free, Subscription

Free Trial: Available

Personal: $15 per user /month, 5 users
Team: $20 per user /month, 10 users
Business: $25 per user /month, 15 users
Enterprise editions: Contact ProjectManager.com for pricing details and discount opportunities.

Discount available for annual signup.

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ProjectManager.com Pricing Reviews

Pros
  • The interface is very user friendly and clean. It contains the right amount of information needed to ensure successful project management.Lesley J.Read the full review
  • I really love this software, it helps a lot in terms of reporting and updating of my tasks. Easy to use and very effective in planning.Mary Grace E.Read the full review
  • Nice tool to Manage your Projects with so many advanced features. Its great to have a Strong Support team whenever we needed extra help.Rekha A.Read the full review
Cons
  • We missed the deadline for canceling the product and were charged the full monthly rate, with only a few days past deadline. When contacted the provider wouldn't even consider cancelling the charge.Maria O.Read the full review
  • I was then charged over $100 to my credit card a month later, which they refused to refund.Andrew G.Read the full review
  • The previous user-interface was really quite bad, but this has of course been fixed in their latest release.Peter W.Read the full review
80%
recommended this to a friend or a colleague

25 reviewers had the following to say about ProjectManager.com's pricing:

Ryan W.

BEWARE free trial...getting out is worse than a gym membership!

Used occasionally for less than 6 months
Reviewed 2021-02-11
Review Source: Capterra

The worst part of this software, is the company behind the software.

Pros
Easy to use and deploy. Cheaper cost of entry than the better optioins available.

Cons
1. You don't own your data. No exit strategy. Data security. 2. Customer service is ATROCIOUS. Rude email replies, no phone service. 3. Onerous billing practices (which are clearly laid out in the fine print of their terms & conditions.) 4. Unwillingsness to let you leave. They will continue to bill you to the full extent of their terms...like it or not. READ THE FINE PRINT. It reminds me of a gym membership. WARNING: I WOULD NOT SUGGEST ANY GOVERNMENT OR BUSINESS USERS ADOPT THIS SOFTWARE. I WILL MAKE RECOMMENDATIONS TO MY STATE GOVERNMENT TO AVOID THIS VENDOR.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Noel B.

Projectmanager is more expensive than most, double check the pricing.

Used daily for 6-12 months
Reviewed 2018-09-22
Review Source: Software Advice

Projectmanager is more expensive and has fewer features than many of the programs we tried, it is four times more expensive than our current software and was missing some features that we now get on our current program.

Pros
Good data entry, good and clear reports, timesheets were easy to fill and adding new projects or importing was very fast and easy

Cons
Cost for us was the main con, with most of these products on the market having a similar cost, projectmanager was about four times more expensive but it is not clear for the pricing page that this is the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Powerful and most efficient management tool.

Used daily for less than 6 months
Reviewed 2019-01-10
Review Source: Capterra

Really helpful and easy to understand.

Pros
The real time graph represneation for easy tracking, You can keep track of all your team members easy and in a very nice way. They have almost everyhting you need to have in any management tool.

Cons
Cannot be afforded by all, very high pricing. They can lower it by providing only basic functionalities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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nirmal j.

easy to use, great customer service and very useful !

Used daily for less than 6 months
Reviewed 2018-02-06
Review Source: Capterra

have been using projectmanager,com for managing personal projects, it has been very useful to me,

Pros
found projectmanager.com to be better than MS project; more than an alternative.It has great team collaboration and can be accessed anywhere . The user interface is very simple . very easy to use with very useful features.

Cons
price could be more affordable, could launch some offers for users. forecasting features could be built into the system and report generation could be improved.

Response from ProjectManager.com


Good Morning Nirmal!

Thank you for sharing your review -- Of course we're always happy to hear from customers that our tool is better than the other project management software on the market!

Cheers,

Michael, Customer Support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Randy S.

Most Excellent PM App

Reviewed 2016-06-22
Review Source: GetApp

This app is awesome...well worth any penny to purchase. This app is useful for PMs to stay on top of their work. I've been a ProjectManager.com fan for a couple years now and would recommend any/all of their products.

Pros
Very economical and easy to use

Cons
Not 100% free, but hey people have to make a living

Rating breakdown

Value for money
Ease of use
Customer support

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George L.

My problem was more with the customer service than the product itself

Used occasionally for less than 6 months
Reviewed 2019-10-15
Review Source: Software Advice

Pros
It has great features if you use it. The software has no difference then ProCore which has same functions and cost.

Cons
The con is the cost for what you get and also that when you do the free trial even if you cancel your free trial it doesn't indicate to you that you have to remove all parties. I think this is a loophole for the company to make money and that to me is flaw which the company won't probably want to admit. I will never use this software and there are many other software that can do similar functions for a cheaper cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Alice L.

Customer service and billing policy

Used occasionally for less than 6 months
Reviewed 2018-08-17
Review Source: Software Advice

For a cloud based product neither their pricing structure nor their refund policy make sense.

Pros
The software works ok but has serious time lags. The only thing I liked was I could at least access project management sodtware on my mac.

Cons
This company has a no-refunds policy. Should you inadvertently choose the wrong plan they will not refund you. Although they appear to offer user base pricing, the pricing provided assumes you use the maximum number of users in a category, so the pricing is misleading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Marko S.

Great solution for a project manager

Used weekly for free trial
Reviewed 2018-12-05
Review Source: Capterra

Pros
Have all the tools you need to successfully monitor and control a project.

Cons
Basic version is very limited. Price is a bit high.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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John M.

The Worst Customer Support Experience in 11 years of ONLNE Marketing!

Used daily for free trial
Reviewed 2021-01-20
Review Source: Capterra

Read above. Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails. I lost E V E R Y thing. Files, creative, videos, and cost me a full day of staff not having access to their data.

Pros
This software is great. I spend a whole day looking for an alternative to Asana. I spent two days setting it up and was super excited. I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE. My costs would go up to x4.

Cons
Customer service. There is no phone only and an answerphone. And the guy Derek on the end of the emails decided to delete my entire account without warning. He did this as I said the API is not mentioned in any of the features and it's in your development section and when I went to ask how to connect it he wanted me to upgrade to ENTERPRISE - then he said, 'I'll let you have it if you join to Business and pay IN FULL ONE WHOLE YEAR? Arhhhhh, that's not the way business is done? The issue I have is there is NO mention of the API connection in any of the plan features when you read through the FAQ's and Developer section, you will see clearly the system has an API. No mention that you have to pay extra. I then said its not on and there's an error in this case. I received the following email. You are not a good fit. And with that, my entire data and account was deleted. No warning, nothing. Just see you later and all the best finding another platform. Unbelevieble.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Razvan N.

Total disappointment

Used daily for less than 6 months
Reviewed 2017-05-26
Review Source: Software Advice

Very disappointing, they charged for 20 users, when actually only 5 logged in and only 3 actually worked with the system. ProjectManager.com is not customer oriented at all.

Cons
Not user friendly. Real price ProjectManager.com charges clients is not clearly presented to customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Maria O.

Not For Small Business

Used occasionally for free trial
Reviewed 2020-02-24
Review Source: Software Advice

We missed the deadline for canceling the product and were charged the full monthly rate, with only a few days past deadline. When contacted the provider wouldn't even consider cancelling the charge. Not worth the risk of being charged $200.

Pros
Too expensive to consider liking anything.

Cons
This company does not offer a not for profit rate. Very Expensive for small office. I have found that Outlook, which is free, is a better project management tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Sam C.

Poor Customer Service

Used daily for less than 6 months
Reviewed 2017-11-21
Review Source: Software Advice

For the experience of customer service, I would recommend this. There are other better project manager softwares in the market and for better price too..

Pros
Nice features to use... Easy to track.... I still will not recommend to go with this company.

Cons
Not mobile friendly... What I do on computer, cannot do on mobile on some function.. defeat its purpose.. Customer service - HORRIBLE.. Phone call, have to leave a message and they will call you back. Send a message, slow on responding.. No way to cancel your service, have to contact them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Kalie L.

Great product, yet pretty pricey.

Used occasionally for free trial
Reviewed 2019-04-16
Review Source: Capterra

With each of our customers requesting specific charts for their projects, we found that ProjectManager.com allowed us to cover all of our basis and gave an incredible breakdown of a timeline that is drool-worthy (if you're a project manager and you try it out you will totally understand!).

Pros
When searching for a new project manager software, we found that ProjectManager.com checked all of our boxes when it came to what we were looking for as far as features and customizations. I cannot speak highly enough about their support team. They were incredible with their responsese and were always willing to schedule a call/meeting to go over questions in which we did often in the trial phase.

Cons
The software was on the higher end of the price scale when it comes to PM tools. While we did find the features to be what we were looking for (graphs, burndown charts, notifications), we are a small startup and for the cost, we did not see that there would be a substantial ROI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Matthew S.

This software is one of the worst on the market!!

Used daily for less than 6 months
Reviewed 2018-02-07
Review Source: Software Advice

Pros
It’s just a basic scheduling program with no features or option to do anything else. You are very limited with what you can do and printing options. If you’re running a project and you want a wall size schedule as in posterboard size this software is in capable of making anything larger than 8 1/2” by 11”

Cons
They have zero customer support, you happy leave a message on a voicemail system and they will get back to you at their leisure. If you have a billing issue they will only send you an email and will not communicate with you via a telephone. Careful of their pricing options! Have a very deceptive pricing method!

Rating breakdown

Ease of use
Features

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barbara g.

Project Manager Review

Reviewed 2016-12-07
Review Source: Capterra

The best Project Management software I was able to find for the price and ease of use. We looked at many online options and tried out a few. PM was our first choice in the end.

Response from Project Manager Online


Hello Barbara,

Thank you for the kind words! We designed it specifically to easily manage projects, glad to hear we finished at the top of your list!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Quite basic for planning

Used weekly for less than 6 months
Reviewed 2018-11-30
Review Source: Capterra

Automates the progress of the projects, due dates, financial reports and many more

Pros
Workload can be seen based on hours and it is quite affordable

Cons
You cannot allocate different tasks to many people in one role. It has to be one task for all of them.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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kristine m.

Excellent potential!

Used monthly for 2+ years
Reviewed 2017-04-24
Review Source: Software Advice

I have used this for personal projects for many years and find it easy to use and manage on my own. Now the Big Test. I'll be using it with a team, and I'm looking forward to using the dashboard and other team functionality that's there. Plus it interfaces with Basecamp which provides related collaboration and task management features. They connect directly, so it should be a great fit for our growing needs.

Pros
Great customer service! The software offers excellent functionality and value, even for small ministries like ours.

Cons
Not always intuitive, but it continues to improve. There are some functions that take some practice, but are wonderful when you get the hang of them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Graham P.

Product has potential but pricing and billing is scam

Used daily for less than 6 months
Reviewed 2018-02-12
Review Source: Software Advice

stay away!!

Pros
Easy to use and if you dont need scheduling it might be ok. It had potential until we got to the billing..

Cons
the whole billing and pricing is a scam... they offered us a demo and then billed us anyway and continued billing us for 2 months. still have not been able to cancel as there is no easy online way to cancel

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Abhijit B.

AB Interim Review

Used weekly for less than 6 months
Reviewed 2016-11-10
Review Source: Capterra

Very good and useful tool. Quite customizable to bespoke needs. Powerful for both small and large business. Bit expensive though for small business.

Pros
Customization possible

Cons
Expensive for small business

Response from Project Manager Online


Hello Abhijit,

Thank you for your review and for taking the time to let us know about the concerns with pricing. We actually offer plans starting at 3 users, you can find more details on our pricing information page projectmanager.com/pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mendana P.

Project reliability

Used daily for 6-12 months
Reviewed 2020-09-01
Review Source: Capterra

The project management software was very good but only that when it comes to quantifying of projects, it is needs to be incorporated in one software so that it can be work friendly and address multiples needs within one software.

Pros
The easy use tool for project scheduling, resource allocating, costing and construction work monitoring.

Cons
The insertion of design incorporated in the project to be able to ease the use of other quantifying software and automatically, schedules, resource allocating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Eric H.

Questionable billing practices

Used occasionally for 2+ years
Reviewed 2018-01-16
Review Source: Software Advice

Customer service or value of loyalty not a priority with this company - only billing and getting paid is priority.

Pros
Easy to get going quickly, easy to edit and modify. Security model is simple but effective. Easy to add users.

Cons
Dashboard objects - are pretty to look at however much work to produce - beware. Billing practices - you are billed by user type so when you setup users watch the type of user. If you over pay they will only credit you a very minimal amount for 3 month time frame. Read the small print.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Laura W.

Best Project Management System for the price

Reviewed 2016-11-09
Review Source: Capterra

We have been using Project Manager.com for 5 years. It has been invaluable for keeping all of our team members around the world informed of project status, issues, changes, etc. It's great for file sharing and for historical documentation. Customer Support has been excellent. Any time we have an issue or a question it is addressed immediately. For what this system offers the price can not be beat.

Response from Project Manager Online


Hello Laura,

We really appreciate you being a loyal customer over the last 5 years! Our Customer Success department strives to promptly respond to all customer requests and questions, and we hope we can continue to provide great support for many years to come!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Peggy R.

My daughter used this for an assignment at college...she loved it!

Used weekly for less than 6 months
Reviewed 2018-07-16
Review Source: Software Advice

Need a MAC version. Otherwise, great product and really wonderful customer service! Knowledge of this product is also highly valued in business.

Pros
It is extremely easy to use and offers helpful functions when planning projects. It is well known in the business community as a valuable tool.

Cons
The only con was that it is not MAC compatible, this is the only problem that I have with the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer M.

ProjectManager.com

Used daily for free trial
Reviewed 2018-11-13
Review Source: Capterra

Pros
I am currently evaluating this software for purchase and so far it has been terrific! It seems to fill all of my needs. I have several questions and the customer support staff has been knowledgeable and wonderful.

Cons
It is a little pricey in my opinion, but seems to be worth its cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Marie Kris S.

Easy track Project Manager.com

Used daily for 2+ years
Reviewed 2018-08-23
Review Source: Software Advice

Pros
I can easily track and update my project using this software. Very helpful to my team to plot the activities and compute the cost of the project.

Cons
So far, No negative feedback about this software because this is very effective to my organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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