Smartsheet Pricing Plan & Cost Guide

Smartsheet

An online work execution platform for any size organization.

4.46/5 (1,959 reviews)

Smartsheet Pricing

Starting from: $7.00/month

Pricing model: Open Source, Subscription

Free Trial: Available

Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.

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Competitors Pricing

Mavenlink

Starting from: 39.00/month
Pricing model: Subscription
Free Trial: Available

Adobe Workfront

Pricing model: Open Source, Subscription

Paymo

Starting from: 9.56/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Timesheets.com

Starting from: 4.50/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Intervals

Starting from: 29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Smartsheet Pricing Reviews

Pros

  • The project being web-based helps to share information with other members of the team. The ability to export to various formats, as well as get team updates is a huge benefit.Roger N.Read the full review
  • I am a big fan of smart sheet. Not only is the tool extremely capable for more complex project needs but the service team is also extremely helpful.Lauren A.Read the full review
  • I love the ease to customize your sheet for whatever you need and however you like it. Love being able to switch around columns and sort rows so quickly too.Madison T.Read the full review

Cons

  • I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG).Steve M.Read the full review
  • The only complaint that I have is that if the spreadsheet is very large, the page can be slightly laggy.Kate O.Read the full review
  • Some features seem to be missing or limited features available.Stefano B.Read the full review
97%
recommended this to a friend or a colleague

25 reviewers had the following to say about Smartsheet's pricing:

Anonymous

Clean and simple project management software.

Used daily for 6-12 months
Reviewed 2020-05-20
Review Source: Capterra

Useful for simple automation and project tracking.

Pros
Smartsheet loads very quickly and feels very similar to using software on a desktop. I prefer it to all other project management software I've used.

Cons
Pricing isn’t that cheap. The sheet automations weren’t that simple to set up. Once you add more users it can get expensive.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Alexander V.

Great Project Management Option, but Quite Pricey

Used daily for 6-12 months
Reviewed 2021-07-30
Review Source: Capterra

I love this program, it keeps me focused and allows me to track my projects. Just wish it was cheaper.

Pros
I really like all the options and the metrics you can run with this software. I thought it was a glorified version of Excel, but it really is so much more and very helpful to my job.

Cons
It's price. It's really pricey for a single license, so hopefully you can get a corporate license.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cassie R.

A lot of great features for an online spreadsheet program

Used daily for 6-12 months
Reviewed 2018-06-29
Review Source: Software Advice

Pros
I really like how straight forward the interface and navigation is with smartsheet. The support articles and forums are really helpful in getting new users acclimated to the smartsheet environment.

Cons
I find that the cost is a bit high given the fact that there are limitations to the program. I can get an Office 365 subscription with Excel for cheaper than their monthly individual user pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Fancy software but not user friendly

Used weekly for less than 6 months
Reviewed 2018-05-07
Review Source: Capterra

Pros
SmartSheet does have nice sharing capability. The software setup is complex when it could be simplied to make it more user friendly.

Cons
Seems over priced for features that you can get cheaper or free. Basically a glorified Google docs. I cannot recommend you pay for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Pooja S.

Better than any other sheets!

Used daily for less than 6 months
Reviewed 2018-12-07
Review Source: Software Advice

Pros
As, the name suggests it is Smartsheet. You will able to access data points and documents through this product. Also, importing and exporting from excel to excel is much easier. It is not like any other sheet product it offers more than just data entry. You can do project management and collaborate with team members and complete a task more efficiently.

Cons
Pricing wise it is a little expensive side. As we are team of 20 people, it is really hard for us to pay but we used it for couple of months and got a much cheaper rate as it was getting heavy on the budget.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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JORGE C.

SMARTSHEET

Used weekly for less than 6 months
Reviewed 2016-10-25
Review Source: Software Advice

I believe is a great software, a little expensive to pay $15 per month per user. Generally has all the tools youc an use in a Management sheet. Easy to use.

Pros
easy to use a lot of features

Cons
price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Eric P.

Great functionality at a price

Used weekly for 2+ years
Reviewed 2021-03-23
Review Source: Capterra

Started out strong; probably one of the most transformational software tools we've used. Widely adopted within the organization and multi-purposed. Then.....the price increases came. The annual cost is now so high, we must consider alternatives. I can no longer recommend this tool because of the pricing models.

Pros
Smarthseet does what it says. It is often described as "excel on steroids" but even that doesn't fully capture its capabilities for project management, dashboarding, data visualization and more.

Cons
Price. The value proposition used to be strong until recently they seem to cater to large corporations and forget SMBs. Minimum license purchases (way more than we need) and the most unholy consulting/professional service pricing I've seen in 30 years of IT. (How does $666/hr sound to you?)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Noor A.

A nice and lighter alternative for MS Project

Used daily for 2+ years
Reviewed 2018-11-22
Review Source: Software Advice

In general, Smartsheet works great for me. However, I am not a full-time project manager but I am a CTO. But I do need project management functionalities and for that SS works out great for me. Also, it's less expensive and it's lightweight. So, overall, a very good tool that is to be considered by small companies where budget might be a constraint.

Pros
All the useful features that you an find in MS-Project are present in Smartsheet. It's very lightweight. And more importantly, it's much cheaper

Cons
The calendar - as I found out, it only supports US date format but not other date format. So, while working with global team, that sometimes come out to be a challenge. Also, if multiple people are viewing a sheet at the same time, the changes are not real time. The changes don't get saved until you click "save".

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Peter M.

Great for small teams

Used daily for 6-12 months
Reviewed 2018-06-12
Review Source: GetApp

Pros
Smartsheet includes a lot of features you would find in some very expensive project management tools. It provides a good combination of other tools like project, excel and even visio to a degree.

Cons
Pricing is quite inflexible and still over priced for what you get. This space generally is very over priced. Would be nice to see a smaller cut down version to allow for even more basic functions.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Jorge C.

SmartSheet

Used occasionally for free trial
Reviewed 2020-01-31
Review Source: Software Advice

really good and nice software, not as cheap as i expected

Pros
it really help to manage projects in real time, collaboration with your teamwork makes it very easy and has a lot of features that help track your tasks

Cons
it is not cheap, for one user it is acceptable but when you need it for a medium size company like us you it is not easy to justify this kind of expense

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Carlos M.

Great for collaboration project management

Reviewed 2015-09-27
Review Source: GetApp

I use it mainly for sharing the project plan with customers and teamwork. Also good for creating and sharing lists. It's flexible to create many different types of documents to be shared. We are very happy with it, but i'm sure we are not taking the most of it. As it's very flexible some templates help covering needs but is not an app specifically design for that use. So flexibility is at the same time the best and the worst of it. I'm not sure that is the best app we can get for that money... it depends a lot on how much use you can figure out based on it.

Pros
Very easy to use and good for collaboration

Cons
Not cheap and not design specifically for certain uses

Rating breakdown

Value for money
Ease of use
Customer support

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Brett S.

A nice alternative

Used weekly for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

Overall, it is exactly what I wanted and it is cheaper than Microsoft Project.

Pros
It basically does everything that Microsoft Project does but it is significantly cheaper. It also has helpful visual dynamics that you give you a brief overview of how each project is doing.

Cons
They license per-user which can become tedious when you have various people coming in and out of various projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Robert H.

Aggressive Sales Reps

Used occasionally for 1-2 years
Reviewed 2018-10-03
Review Source: Software Advice

At the steep price would recommend looking for other tools

Pros
The survey Functionality is adequate and the ability to connect between other services is useful but will cost extra. The User Usage data is also helpful in removing unused License.

Cons
The Sales reps are the absolute worst. Will not give much in writing and always pushing for a meeting to discuss what could be said via email. Constant emails where no response is followed by 3 more emails. Will contact users directly and pitch new features or addons for purchase without permission. I ended up having to create a specific filter just to get through the day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Anonymous

Simple but yet very functional project management

Used weekly for 1-2 years
Reviewed 2017-11-12
Review Source: Capterra

Project management with easy online collaboration between people involved. Good pricing for a small company.

Pros
Inexpensive project management. Easy to share with other people and collaborate, while keeping the cost at a minimum. Nice Excel like interface with very fast learning curve.

Cons
Not easy to link tasks together so that they are related when schedule is changed, although I read that this will be improved shortly. Lacks the more advanced features of Project, but then again if you need Project this might not be the product for you. But it will fit the bill for most small project management or when managing multiple small projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nha N.

Great Online Collaboration and Repository Tracker

Used weekly for 2+ years
Reviewed 2021-07-29
Review Source: Capterra

Pros
We love the fact that anyone can be given access to view up-to-date and update progress on our projects.

Cons
The cost is a bit pricey but it's worth the price for our needs.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Decent cost effective software tool for Project Management

Used occasionally for 2+ years
Reviewed 2019-01-10
Review Source: Capterra

For the money this is good of it is going to be short term project management or used on a small number of projects.

Pros
The best thing about this software is the value it provides for the price. This is good for tracking projects and milestones.

Cons
This does not offer offer great compatibility when tracking a large amount of projects or customized consolidate summaries of multiple projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gina T.

Decent overall software

Used weekly for 6-12 months
Reviewed 2018-07-19
Review Source: Software Advice

Pros
Customer service has been great and our team agreed that overall it seems to be a good value product for the price.

Cons
I don’t have any specific complaints about this product so far, there are simply many similar products and this one doesn’t stand out particularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Patricia A.

Nice features on the Project Management side of things but somewhat expensive

Used occasionally for 1-2 years
Reviewed 2019-03-14
Review Source: Capterra

Pros
Nice features on the Project Management side of things but somewaht expensive when compared with other options. I have use it and paid for it to manage projects using similar approach to MS Project but online. I like it because of the fact it is online, you can invite people to see it at no extra cost, you can comment on the tasks and it has a great Gantt view. But the price has increased and I've change it for another tool.

Cons
The price is a little bit high when compared with other solutions. If you just use excel sheets alike, you can go with Google sheets for instance.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Jerry C.

Very Good Value

Used daily for 1-2 years
Reviewed 2018-01-09
Review Source: Software Advice

Pros
Web based, easy access and easy share, especially with team members on the go and in various locations. The price is good, good value.

Cons
Definitely need training for this software, online training could have better price, but once pass that. it's very smooth sail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alina S.

100% points

Used weekly for 1-2 years
Reviewed 2018-03-30
Review Source: Software Advice

Didn't find any cons, it's a great software for small businesses. It costs per user per month, but it's a lot cheaper than other softwares.

Pros
Smartsheet is a friendly software that makes every small business more productive. It uses kanban system that allows you to be much more organized with each project.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Alex C.

Affordable and Flexible App

Reviewed 2015-12-22
Review Source: GetApp

Smartsheet is very affordable and you can do so many things with it either through their built-in templates or your own custom-made spreadsheets. After reviewing a lot of project manager software programs, I decided on using Smartsheet because it checked off all of the items on my wish list without breaking the bank.

Pros
Integration with Google Apps accounts, flexibility, report feature, training sessions are very useful, great price, and good customer support.

Cons
A little bit of learning curve to get used to different way of setting up project management software and the interface isn't the most attractive of competitors (not ugly though).

Rating breakdown

Value for money
Ease of use
Customer support

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Amadeu B.

Smarsheet - smart software organitzation

Used weekly for 1-2 years
Reviewed 2021-09-14
Review Source: Capterra

We use this software for planning, to follow task and following audit documents and changes. Overall it is a very cheap and useful program. Highly recommended.

Pros
I love how easy is to use the software for planning and project management. It is very nice to see all the task and their status. Easy to create, easy to check, easy to follow. Easy to upload files for share between team members.

Cons
Very little cons. It is a quite straighfoward program but need some time to understand and learn in order to take all the advantatge

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brett G.

Best Project Management Tool I've Ever Used

Reviewed 2016-08-25
Review Source: Software Advice

Pros
This cloud based project management tool is easy to use and easy to share with all of you team members. I got exposed to Smartsheet by a software vendor whose software we are implementing. It was amazing how collaborative and easy this is to use. We ended up buying several licenses for our own company and it is spreading to other departments as well. Very happy I found this software!

Cons
Haven't found any deficiencies yet. The cost is low and the functionality gets better all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yu Q.

Smartsheet Review from a True User

Used weekly for 6-12 months
Reviewed 2018-12-04
Review Source: Capterra

Pros
Easy to use Share capability across companies Gantt Chart capability can save the expensive cost of MS Project for small projects

Cons
Dashboard is not ideal and very hard to integrate with other tools , like JIRA or JAMA. Charts are not as rich as Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Elias D.

Fast, efficient and flexible

Used weekly for less than 6 months
Reviewed 2016-12-13
Review Source: Software Advice

Smartsheet is fast and simple. It is great for project management. Creating a sheet is easy. Once you are in a sheet, you can work on a lot of columns.Columns can be of different data types. It really is a very powerful collaborative tool and increases efficiency for the team.

Pros
Price Flexibility

Cons
sharing is difficult if there are a lot of sheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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