getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Contact Management Software with Commenting/Notes (2026)

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

Key features of Contact Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Contact Database: Reviewers value the versatility in capturing, tagging, and organizing contact information, allowing seamless team access and effective client engagement tracking. 95% of reviewers rated this feature as important or highly important.
  • CRM: Users appreciate the centralization of customer data, enabling streamlined communication, lead management, and enhanced relationship-building across multiple platforms. 93% of reviewers rated this feature as important or highly important.
  • Search/Filter: Users find the search/filter functionality helpful for quickly locating contacts and organizing information, making targeted searches and data retrieval efficient. 90% of reviewers rated this feature as important or highly important.
  • Lead Management: Reviewers highlight the ability to track, prioritize, and nurture leads, facilitating effective sales funnel management and improving conversion rates. 88% of reviewers rated this feature as important or highly important.
  • Data Import/Export: Users benefit from easy data migration and backup, appreciating the ability to manage contacts and information across multiple platforms and formats. 88% of reviewers rated this feature as important or highly important.
  • Sales Pipeline Management: Reviewers emphasize the importance of visualizing and tracking sales stages, allowing for effective deal management and sales process optimization. 88% of reviewers rated this feature as important or highly important.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

64 software options

Salesforce Sales Cloud logo
Category Leaders

Cloud-based CRM and sales automation software

learn more
Salesforce Sales Cloud gives you a 360° view of your contacts, pulling in social activity, campaign and communication history, key contacts & deals, and more.

Read more about Salesforce Sales Cloud

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Zoho CRM logo
Category Leaders

Customer relationship management solution

learn more
Use Zoho CRM to manage all your contact, lead and account data from a single platform. Record contact details, emails, meeting notes, to-do's, documents & more.

Read more about Zoho CRM

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ActiveCampaign logo

AI-first marketing platform

learn more
ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp.

Read more about ActiveCampaign

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Wrike is an award-winning software solution used for contact management. Trusted by more than two million users, Wrike's features include customizable folders, automated reports, Gantt charts, and 400+ app integrations. Monitor team performance and track sales leads with one CRM software solution.

Read more about Wrike

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

learn more
Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Less Annoying CRM logo
Category Leaders

For small businesses outgrowing spreadsheets.

learn more
A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Read more about Less Annoying CRM

Users also considered
Bigin by Zoho CRM logo
Category Leaders

Pipeline-centric CRM system for small businesses

learn more
Bigin is an affordable, user-friendly CRM built for small businesses and startups. It has everything you need to manage contacts efficiently and take your business to the next level! Store and access all your customers' contact details, communicate with them via multiple channels, and more.

Read more about Bigin by Zoho CRM

Users also considered
NetSuite logo

AI-powered cloud-based business management suite

learn more
NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Read more about NetSuite

Users also considered
eWay-CRM logo

Customer relationship management solution

learn more
eWay-CRM is a CRM plugin for Microsoft Outlook that helps companies manage customers, contacts, sales, projects and marketing.

It contains apps for iOS and Android so that people can work on the go. There is also a web interface for those who prefer working from home or on Mac.

Read more about eWay-CRM

Users also considered
Odoo logo

All-in-one open-source business software

learn more
Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

Read more about Odoo

Users also considered
Keap logo

An all-in-one CRM, sales and marketing automation solution

learn more
Organizes your sales, marketing, and customer info in one place.

Read more about Keap

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 100% FREE contact management and CRM software with 12 million clients worldwide. Cloud, mobile and open source versions available

Read more about Bitrix24

Users also considered
Copper logo

The CRM designed for Google Workspace

learn more
Designed for businesses using Google Workspace (formerly G Suite), Copper keeps business relationships in one place, automates repetitive tasks, and helps you stay organized with projects and deadlines. Get started in minutes!

Read more about Copper

Users also considered
Pipeline CRM logo

A Sales CRM Built by Salespeople for Salespeople

learn more
In PipelineDeals CRM convert prospects to customers for seamless handoff & knowledge transfer to account management team. Deploy CRM in 2 weeks!

Read more about Pipeline CRM

Users also considered
Spotler CRM logo

The Powerful CRM for Growing Teams

learn more
Our integrated and versatile CRM contact management software makes it easy to manage your contacts and share information across your team. Giving a 360 degree view of all your interactions, you will improve engagement and your customer experience for longer-lasting relationships and unite your team.

Read more about Spotler CRM

Users also considered
VipeCloud logo
Category Leaders

Sales CRM With Marketing Suite That Builds Rapport With You

learn more
98% of customers rate VipeCloud's Value For Money at 4 stars and above!

VipeCloud is the Sales CRM With Marketing Suite that builds rapport with you. Contact Management, CRM, Email Marketing, Texting, Video Email, and More.

VipeCloud is your all-in-one, easy to use, and powerful growth solution.

Read more about VipeCloud

Users also considered
vcita logo

Appointment scheduling and reminder solution

learn more
vcita Contact Management provides small businesses with a 360 degree view of their client interactions, client scheduling, reminders, payments & follow-ups.

Read more about vcita

Users also considered
Insightly logo

Insightly is the modern, affordable CRM that teams love.

learn more
Get a 360-degree view of a contact’s communications history, key relationships, events and tasks, social profiles, sales opportunities and project involvement.

Read more about Insightly

Users also considered
Pipeliner CRM logo

The Better CRM - Built For Sales, Used By Sales!

learn more
Salespeople spend less time searching and more time selling! We put related Opportunities, Activities, Tasks, Notes, and Files into one combined Contact View.

Read more about Pipeliner CRM

Users also considered
Tracker logo

We help recruitment firms grow and increase profitability

learn more
Tracker offers an integrated applicant tracking system for Recruiter, Candidate and Client Success with a simple to use single place for sourcing solution to manage all relationships from any browser or mobile device.

Read more about Tracker

Users also considered
Act! logo

More than CRM - Your total relationship solution.

learn more
Act! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management.

Read more about Act!

Users also considered
Jobin.cloud logo

All-In-One tool to Find and Engage People

learn more
Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

Read more about Jobin.cloud

Users also considered
Close logo

The conversation-first CRM for small, scaling sales teams

learn more
Close is a conversation-first CRM designed for founders and small, scaling sales teams to manage every conversation in one place — with built-in calling, email, and SMS built natively inside the platform.

Read more about Close

Users also considered