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Google Docs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online document creation and editing tool
Table of Contents



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Google Docs - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Google Docs overview



Based on 28620 verified user reviews
What is Google Docs?
Google Docs is a document management solution offering key features such as document storage, file sharing, secure data storage, document management, and document generation, among others.
Who uses Google Docs?
Reviews for Google Docs come from a wide variety of industries, including education management (7% of reviewers), computer software (7%), and marketing and advertising (6%). The most frequent use case for Google Docs cited by reviewers is document management (89% of reviewers).
What do users say about Google Docs pricing?
Most users consider Google Docs to deliver excellent value for money, especially given its free core features and integration with Google services. However, some users report storage limitations and extra costs for advanced features or additional support.
What are the most popular integrations for Google Docs?
The Google Docs integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Google Docs), Gmail (an email management product, 4.8), and Google Calendar (a scheduling product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Collaboration
Editing
Navigation
Conversion
Connectivity
Imagery
Google Docs’s user interface
Google Docs pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Google Docs?
Reviewers appreciate Google Docs for its real-time collaboration, easy sharing, and automatic saving, which help teams work efficiently from any device. They find it convenient to access, edit, and manage files online, with strong integration into Google Drive and compatibility across platforms, including mobile devices. They value the ability to control permissions and track changes, making teamwork seamless.
Users say the interface is generally intuitive and simple, though some mention a learning curve when switching from other word processors. They report that advanced formatting and certain features are limited compared to alternatives like Microsoft Word, but value the free access and essential tools for everyday document needs.
Select to learn more
Who uses Google Docs?
Based on 28,620 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Google Docs's key features
GetApp's analysis of 1,373 verified user reviews collected between July 2021 and January 2025 identifies Google Docs' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Google Docs' document storage capabilities, highlighting the convenience of accessing documents from any device with an internet connection. They value the automatic saving capability, which ensures no data is lost, and the integration with Google Drive, providing 15GB of free storage. Users report that the cloud-based storage enhances productivity by eliminating the need to search for files. However, some reviewers mention the need for more intuitive folder organization options to better categorize documents for easier retrieval. Of the 547 Google Docs users who gave detailed accounts of their use of Document Storage, 97% rated this feature as important or highly important.

Rebecca A.
Administrator
Hamdy A.
Media
Users report that Google Docs' file sharing capabilities are highly effective for collaboration. They appreciate the ability to share documents with specific permissions, such as viewing, commenting, or editing. Reviewers highlight the ease of sharing files via links or email, and the seamless integration with Google Drive. They find this capability particularly useful for real-time collaboration on projects, reducing the need for multiple versions of documents. Some users mention occasional minor delays when multiple users edit simultaneously. Of the 1,012 Google Docs users who gave detailed accounts of their use of File Sharing, 97% rated this feature as important or highly important.
See related user reviews
Kyle S.
Legislative Assistant
Ana A.
Teacher
Reviewers indicate that Google Docs provides secure data storage, with features like encryption, two-factor authentication, and regular data backups. They feel confident that their documents are protected from unauthorized access and data breaches. Users appreciate the ability to control access to documents, ensuring only authorized individuals can view or edit them. However, some reviewers wish for more granular encryption and privacy settings to further enhance security for sensitive data. Of the 351 Google Docs users who gave detailed accounts of their use of Secure Data Storage, 97% rated this feature as important or highly important.

See related user reviews
Bukhosi M.
SEO Analyst

Sebastian V.
Research Analyst
Users report that Google Docs excels in document management, allowing them to create, organize, and rename files easily. They appreciate the integration with Google Drive, which enables seamless organization of documents into folders. Reviewers find the drag-and-drop functionality helpful for managing files across devices. They also value the ability to categorize content within documents, making it easier to stay productive. Some users mention a desire for more advanced sorting and filtering options to further streamline document management. Of the 357 Google Docs users who gave detailed accounts of their use of Document Management, 96% rated this feature as important or highly important.
See related user reviews
Iulia P.
Teacher
Thais A.
CEO
Reviewers appreciate Google Docs' document generation capabilities, noting the ease of creating new documents from scratch or using templates. They highlight the ability to export documents in various formats, such as PDF and Word. Users find the interface intuitive and user-friendly, making it simple to generate professional-looking documents. They also value the cloud-based nature of Google Docs, which allows access to documents from any device. Some reviewers mention occasional formatting issues when converting documents from other formats. Of the 660 Google Docs users who gave detailed accounts of their use of Document Generation, 93% rated this feature as important or highly important.
See related user reviews
Kamran A.
Analyst
Maria T.
Freelance Content Writer
Users report that Google Docs' collaboration tools are highly effective for real-time teamwork. They appreciate the ability to share documents with multiple users, who can edit, comment, and suggest changes simultaneously. Reviewers highlight the ease of tracking changes and viewing document history. They find these tools particularly useful for remote work and group projects. Some users mention minor syncing issues when multiple people edit a document at the same time, but overall, they value the enhanced productivity and communication these tools provide. Of the 700 Google Docs users who gave detailed accounts of their use of Collaboration Tools, 91% rated this feature as important or highly important.

See related user reviews

Azuntha M.
Corporate QA Specialist
Abhyona G.
Owner
All Google Docs features
Features rating:
Google Docs alternatives
Google Docs pricing
Pricing plans
Pricing details:
User opinions about Google Docs price and value
Value for money rating:
Of 361 reviews that provide robust commentary on Google Docs's price and value, 86% mention it in a positive light.
Most users consider Google Docs to offer excellent value for money. They appreciate that it provides many of the same functionalities as paid software like Microsoft Office, but at no cost or for a significantly lower price. Reviewers indicate that the free version includes essential features such as document creation, editing, and storage, with 15GB of free storage linked to a Google account. They find it particularly beneficial for small businesses, startups, and students who need to manage their budgets effectively. Users also value the integration with other Google services and the ability to work offline.
However, some users report that the free version has limitations, such as a 15GB storage cap and the need to purchase additional storage or features. They also mention that certain advanced functionalities available in paid software are missing, which can be a drawback for more complex tasks. Some reviewers feel that the pricing for additional features or storage can add up quickly, especially for larger teams. Additionally, users note that customer support for the free version is limited, which can be frustrating when issues arise.
, and
To see what individual users think of Google Docs's cost and value, check out the review excerpts below.
Google Docs integrations (508)
Integrations rated by users
We looked at 28,620 user reviews to identify which products are mentioned as Google Docs integrations and how users feel about them.
Integration rating: 4.8 (285)
“The integration between Google docs and Google Drive is important to me because when I work on a document and Google docs I don't have to worry about saving it to Google Drive it's already saved under the email that I'm using docs on so I have one email that's personal that my personal documents go to if I'm using that email and I have a business email where all of the documents that I work on under my business email get saved to my business Google Drive and keeping everything in order and and organize is is just great for me I love it”
“depending on the plan you have, you can store a significant amount of data in Google Drive, much like you can in Microsoft's One Drive. The nice thing about using a suite of google products is the swift integration. I prefer OneDrive due to the fact that my desktop runs on Windows and not Google/Android. ”
“In addition to documents, I use a lot of photo and video files in my business. Google docs seamlessly integrates with Google Drive, where I back up my visual files. They're all together in one place, which makes it excellent. ”
“I think it’s extremely important to have the integration portion as we have so many different people working on so many different projects that does allows us to just merge everything together”
“I use Google Drive to organize my projects and keep all related documents in one place. Then I use Google Docs to create, edit, and collaborate on those files right from Drive.”
“Google Drive helps me to organize my Google Doc files. Google Drive is like the file folders with Google Docs being the files in the folders. They work very closely together. ”
“Integration between Google Docs and Google Drive is crucial for seamless document management, efficient collaboration, version control, and enhanced productivity.”
“The integration with Google Drive is important because it provides a seamless and convenient way to store, access, and manage documents created in Google Docs. ”
“It's important because you can transfer between the google tools like docs and sheets and save it directly into google drive under the same Gmail account. ”
“Because there are multiple aspects of music creation, and both apps serve all of the aspects from songwriting, to concept, album cover, music files etc.”
“You can store your docs online, organize them in folders, share them with people and have all your files (docs, pictures, excels) in the same place. ”
“Integrating Google Docs is important for me because I like to share documents between clients and store my freelance projects at home and on the go.”
“If Google Docs isn't installed on my device, I can ensure that it is stored safely and securely on Google Drive, along with my other files.”
“In case I forget where the Doc was that I was working in, I can always find it in the Recent folder of Docs or Drive.”
“It is the safest way to save any information and collaborate, and Google drive is very intuitive and easy to use.”
“Because my documents are directly saved in my Google drive and I can easily edit any document from my drive”
“Drive keeps all my documents organized. Not just the Docs files, but everything else I download or create.”
“You need to share and store those documents in a secure way. Google Drive gives those to out of the box.”
“Google drive holds most of your files on G-suite, and the implementation between the two works well.”
“This integration is important for saving, storing, and organizing documents for myself and my team.”
Bennaire G.
Editor
Integration rating: 4.8 (165)
“I often share my documents by sending out invitations via gmail. Doing it this way makes access to my document more secure than if I were to simply share a link, because anyone with access to the link can access the document. ”
“It saves me a lot of time having the ability to link my email with Google docs so that I don’t have to save attachments/files to my Mac first and then upload to Google docs. It’s all right there in one step.”
“It is fine because you need Gmail to create a Google Docs file through Google Drive but no other connection I see here.”
“Gmail is the whole essence of using Google Docs. I send/share Docs through Gmail and it is super easy and quick.”
“Allows for further communication and allows the team to know when the docs were accessed through communication.”
“It's good to have programs from the same suite work seamlessly to be more productive on projects. ”
“I can share a link to my Google document through Gmail, to my team members and supervisors.”
“Google Docs helps me create great looking emails that work well with my Gmail subscribers.”
“It is easy and intuitive to save and share documents from email into the Google drive.”
“You get notified by email when you share a file or when someone makes changes to a doc”
“Sharing files via Gmail makes it all happen in a timely and professional manner.”
“Allows for easy and consistent communications within and outside organization.”
Brittany B.
Business Owner
Integration rating: 4.9 (71)
“Do not know how to mix google docs and calendar together, but sounds like something I need to do some research on”
“Sometime s you want to create events when you working on google docs with a link to calendar meeting or event ”
“Again, I like having all of my information linked together and secure. Google days does beautifully. ”
“If there are dates involved in the document, google Calendar is readily there to track them. ”
“It will share across accounts, boards, and other software without problems or complications.”
“While sending meeting invites via calendar I use the option to take notes using Google Docs.”
“The calendar notifies me on my data entry activities so that I do them using Google docs .”
“A created document needs to be sent to other company employees on specific dates”
“Meeting invitation document and taking Meeting Minutes are really important.”
Brandon V.
Physiotherapist
Integration rating: 4.8 (45)
“Most of the integration work is cross referencing and utilizing different optimized networks for the most effective work. Docs allows me to communicate verbally but screen allows me to communicate those words visually.”
“I can work with both of these and have all my information on both platforms at the same time. Sheets is amazing for data presentations and can work perfectly with Google Docs”
“Google docs and Google sheets go hand in hand. Most of the times, I would have to crunch some numbers which I do on Google Sheets and integrate it with Google Docs.”
“It's really more a medium-importance. I don't use it often but will be including spreadsheets more in the future as I learn to integrate better.”
“To be able to create a spreadsheet of top sellers and worst to see where items can be pushed so to have that in one doc is amazing.”
“Important to marry the data to the information we are discussing in docs and have real-time updates available.”
“We use docs and sheets at the same time and this made our work life easier.”

Jhovanny A.
Receptionist- New Client Liaison
Integration rating: 4.5 (24)
“In this software you can perform some functions that cannot be done in google docs, such as, for example, making more personalized indexes and tables with different designs. ”
“Integration is important because there are limitations to the formatting settings in Google Docs, so a lot of the time I find myself going to Word to clean it up.”
“Because Microsoft Word allows for the feature of text wrapping when inserting a photo but Google docs don't (smartphone optimisation)”
“There are other features I needed from it to complete my works sometimes on the desktop.”
“For printing ease. Sometimes the formatting gets weird when you convert it over to Word”
“I delete my Word documents once they are transferred to a Google Doc to save space”
“I can easily make my document in Google Docs converted into a Microsoft Word form”

Anonymous R.
coordinador de mesa
Integration rating: 4.7 (31)
“Slack is not always intuitive. We use it for communication, but sometimes it is easier to email the document. ”
“I use a lot of file sharing on Slack and Google docs so having them linked makes editing/sharing files fast. ”
“While not critical, it's great to get notifications in Slack when comments are made, or files are shared.”
“With the Google docs/drive extension, you get notifications of important events”
“Used often when sharing documents in our main tool for company communication.”
Andrea S.
Education Director
Integration rating: 4.9 (33)
“Having the security of having the ability to save my work so that it can be available at any time and any place is detrimental to my role and responsibility in my line of work.”
“Back up without having to push a button or without even thinking about it saves so much time, worry, and inconvenience.”
“It's not very user-friendly and the rented space is expensive. I wish they gave at least 10G of free space.”
“large amount of storage space for larger document and file sharing/storing. ”

January T.
Recruiter
Integration rating: 4.8 (12)
“I proofread all the SEO my team creates for our clients. I use Grammarly to aid in my proofing and catch anything I might miss. I have years of experience with writing, copy editing and proofreading, but I'm a human and I sometimes miss things. ”
“I am a English as a second language speaker, so Grammarly is my best friend when writing basically anything while checking my grammar and making sure my sentences make sense to native speakers. ”
“I have been using this software for 5 odd years and it pairs really well with GDocs and help me make documents grammatically correct and sound.”
“Grammarly is an important integration that helps make sure my spelling, grammar, and sentence structure are on point.”
Ryleigh S.
Account Executive & Content Manager
Integration rating: 5.0 (9)
“I can track submissions and assign versions of the documents to each student. This makes it easier for students to track their work and skip unnecessary extra steps when copying and uploading. ”
“Since I use Google Classroom as an LMS, it makes it so easy to add a Google Doc and have the option to give each student a copy.”
Rachael S.
Owner
Integration rating: 4.6 (9)
“When I want to create surveys to gather opinions about a legal case and I can include the case document as an attachment, it's great, that way everyone knows what I'm talking about.”
“I turn a lot of my forms into google docs, especially when creating quizzes for the classroom.”
Marco C.
Pre Litigation Virtual Assistant
Integration rating: 4.9 (11)
“This allows us to create within our own professional organization that grants a certain level of permission for each level of our organization. 10/10”

Dallas S.
Marketing Agency Partner
Integration rating: 4.6 (9)
“To be able to share limited information with others without them viewing the entire document throughout its drafting process.”
Carla B.
Consultant
Integration rating: 4.3 (4)
“The Semrush extension for Google Docs is perfect integration to make sure that the content is properly optimized for SEO.”
Khushbu P.
SEO Executive
Integration rating: 5.0 (2)
“I’m so thankful for docusign because I can access and sign all of my documents without having to leave google. ”
Delphina S.
Marketing manager
Integration rating: 4.0 (2)
“I like that we can attach a doc in asana and it highlights actions in the doc in asana. Still seems a bit limited.”
Ariel L.
Director Customer Support and Success
Integration rating: 5.0 (1)
“We can send documents created in Google Docs to get signed directly as needed. ”
Ritchie F.
Producer
Integration rating: 5.0 (1)
“Notion is my business' project management system, so it is really important the Google Docs and Notion talk to each other. ”

Anonymous R.
Owner and Designer
Integration rating: 5.0 (1)
“I create documents from reports that I run in Smartsheet. The merging option is very easy.”

Tara M.
Assistant Director
Google Docs customer support
What do users say about Google Docs customer support?
Customer support rating:
We analyzed 175 verified user reviews to identify positive and negative aspects of Google Docs customer support.
A small group of reviewers found the support team friendly, helpful, and able to resolve issues quickly when contacted.
Widespread user sentiment highlights that reaching a real person for support is difficult or nearly impossible.
A significant portion of users report slow response times and delays in getting help from customer service.
Common user feedback notes that support is mostly limited to forums and FAQs, with little direct or personalized assistance.
Support options
Training options
To see what individual users say about Google Docs's customer support, check out the review snippets below.
“I loved how I could save and edit any documentation no matter the size and I love how no matter how often I forgot my login information or needed help retrieving a file, the support team has always been there for me!!”
Andrea S.
Custodian
“After the glowing pros, the only real con about this software is its lack of "formal" technical support. While there is an incredibly large Google Community with forums and support moderators, there is no "quick" ability to speak/email a live person.”

Jonathan G.
Writer
“Google doesn't have the best customer service, if I do ever have a problem with the Docs I can't really get a hold of anybody to help me, I just have to search forums and help articles to figure out what to do.”

Preston B.
Junior Developer
Google Docs FAQs
Google Docs has the following pricing plans:
Starting from: $6.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Google Docs used for?
Google Docs is a online document editor that enables users to create, collaborate, and refine content. Designed for business users, the tool offers a comprehensive suite of capabilities to streamline document workflows. Google Docs' collaborative functionality allows multiple users to work on the same document simultaneously from any device. Users can provide feedback through comments and emojis, assign tasks, and track changes. The integration of AI-powered features enhances the document creation process, with the ability to generate templates, drafts, and structured content. Users can import and edit common file types, such as Microsoft Word documents and PDFs, while accessing version history, granular access controls, and electronic signature capabilities. The tool's productivity features include prompts for creating formatted content, a page-less writing mode, and custom reusable components.
Q. What are the benefits of using Google Docs?
• Create and edit documents online with real-time collaboration
• Use AI to generate drafts, templates, and more to improve productivity
• Import and edit PDFs and Microsoft Word files directly in Google Docs
• Access and work on documents from any device including phone, tablet, or computer
• Share and control document access with granular permissions
Q. Who are the typical users of Google Docs?
Google Docs has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Google Docs support?
Google Docs supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Google Docs support mobile devices?
Google Docs supports the following devices:
Android, iPad, iPhone
Q. Does Google Docs offer an API?
No, Google Docs does not have an API available.
Q. What other apps does Google Docs integrate with?
Google Docs integrates with the following applications:
Google Forms, Dropbox Business, Google Classroom, Miro, Gmail, OneDrive, Google Workspace, Trello, Google Drive, Grammarly Business, LumApps , Google Slides, Lucidspark, Slack, Lucidchart, Zoho Writer, Google Calendar, Asana, Figma, Google Sheets, Microsoft Word
Q. What level of support does Google Docs offer?
Google Docs offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat
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