Speakap Reviews

The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

It is easy to use and really engages with staff members

Some team members are too active in the tool

It is very easy to use. Even for people who are not very familiar with computers.

Not many features to personalize the software (what you see is what you get)

Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.

As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however...

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Speakap have been great working with us on the implementation and roll out of the system. A good tool to connect with remote workers. Accessible to all employees and partners but secure and controlled. Simple to use and quick to pick up. Groups help people talk about shared interests (training, tips, FAQ’s ect).

As mentioned in other reviews the reporting is a little lacking and some features are only available on the iPhone App (this will change). Needs a bit more depth in the features (no polls or surveys for example) but im confident these will be coming to the app soon!

Hi there, thanks for your review! We appreciate your feedback. Our product teams are prioritizing Android feature adoption so that you'll be able to access all features on this soon. Also, you can look forward to our new Polls feature being released in the next few months!

IT is very safe to use and protect your data, I also like the schedule feature that allow us to plan our working time for the whole month with the work colleagues. In addition speakap doesnt bother the user with constantly updatings and notifications.

Sometimes The sofware crash of shows a empty screen. but It could be also a problem with my cellphone.

This platform is super intuitive. We went through a couple other platforms in our search for the right one and this one seemed to be the easiest for our users! Most people were able to figure it out right off the bat. It has made internal communication easy and fun!

There are a couple of features that we noted wanting to have, however, Speakap does have most of these on its roadmap for the future!

We have a variety of disparate tools and applications. Like how Speakap can bolt on top and be used as a front end to all of the other applications. A great way to engage an audience outside of your normal network on their mobile phones. Like how it easily integrates with enterprise software like Workday. Plus they've figured out a way to deal with mobile usage legal requirements in states like California

It's an adding another tool to our system but how it can serve as a front end with seamless user experience far outweighs any negatives

Speakap is an effective and efficient way to communicate with everyone, in every department at every location. It is a single channel of communication that enables us to reach everyone in our organisation immediately.

At the moment, I am also being asked a lot of technical questions as an administrator, but it would be useful if my colleagues could ask a helpdesk at speakap directly to help them further. Currently, the maintenance takes a lot of time. Also it is a lot of work to add new users to the platform.

It helpt to get your employees invoved by your company in na easy way!

The Numbers of MB when posting a movie!

This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful. The company specific branding has been key to the launch and ongoing engagement with the app.

It would be good to be able to see statistics and analytics in Real Time

Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out.

easy to use, no complex technical set-up (you don't need the IT department) allows creativity in content and lay-out It's the ideal tool to stimulate spontaneous sharing of experiences and knowledge it helps creating a community

limited data on use (statistics per location for example) No buttons to share with more locations/groups (should be possible with a formal approval of the author)

News! Accessible for all employees, secure 'encrypted' data, for pc / ipad / smartphone, with pushnotifications, interactive 'likes' and updates.

Our own influence on the 'to do' roadmap is limited.

Great way of informing, inspiring, engaging and connecting people. Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate.

I don't think I can forwarding a post.

It's simple, easy to pick up and professional! We now have our own personal platform with all the feel and branding of a much larger brand

There's very little to dislike! All the features feed into to alleviating anything that you might like least.

it is easy to use and very visual for our shops

the mapping system takes too long where changes are to be done

Very intuitive, easy to use and very adaptable to organizations with matrix structure

To be able to choose more than one recipient in the post

We are new to SpeakAp, but so far, initial design, build, & customer service has been impeccable, rollout was easy, and we had rapid attachment and use by our employees. Because the platform is familiar to social media users, implementation was easier than most systems. With white labeling, users adopt the platform as their own and they've been quick to use it for communication and centralized resources. All this from a very cost effective platform.

We're new to the product--thus far, no serious cons identified

user friendly, the fact that it's pc and phone based, the different options (groups, push, news etc)

the fact that people always tell me that "something is on the roadmap" but I never hear anything from them after. Nor are the requests met.

-Easy to use and navigate -Direct posting and sharing

The only thing that I have found is that the app does not always refresh as quick as I would like, So for example I would receive notification of a post or message but would not see this straight away when opening the app.

Hi Sean, thanks for your review. We're taking this feedback to our product team, who are working to address the refresh delay. It can occur in cases when the data coverage connection isn't as strong, or with the cacheing of previous data. As the product teams are working to improve this refresh time, you can look forward to improvements in the near future!

Its simple but good! And it helps you to communicate within a organization, especially when you have a decentralized organization.

Good question but we can not think of anything in particular.

The possibilities for interaction and the easy way of sharing

Speakap is not a documentmanagement system and the search function does not work optimally

Brings people together, tears down walls

You can use it in different ways. Sometimes difficult when to use Speakapp and when not

Quite easy to use for me. Prefer the app.

Apparently not always clear for end-users; we had to organize workshops. Doesn't work without a good content plan and internal ambassadors.

extremely user friendly app, no explanation needed

nothing at all, works really smoothly, no hick-ups