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Recommended
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Computer Software, 501-1,000 employees
Used weekly for 1-2 years
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It allows us to get feedback on our product from users.
I like that this product allows you to quickly and easily collect feedback from your users on things they would like to see changed. The voting system is really cool as it allows other users to vote on good ideas in an easily quantifiable way.
I wish it was a bit easier to have similar ideas merged together. Its a painstaking manual process to individually merge similar ideas.
Aaron B.
Broadcast Media, 51-200 employees
Used monthly for 2+ years
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Has a multipurpose use, can be used as a help desk or just a feedback tool. Lets users give feedback for different categories that you create and their API is an easy way to integrate contact forms or user feedback forms into your website.
Customization of the user portal is not easy and does not allow you to preview any changes made before making them live. They only offer 3 templates and you must download them and apply them manually.