EventMobi Reviews

Eventmobi is a software platform for doing event management. It is app based so users can log in on their phone, tablet or computer. So it is a great way to go "green" for a meeting or event (reduce printing costs too). However, this is just the beginning. You have digital event planning and can push email blasts, programs, alerts, attendee info. Plus, you can automate the collection of survey...

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There were some areas in the registration system that were a bit cumbersome or required contacting customer support to fix (e.g. if somebody wanted to cancel their registration). However, there is a new build of the software this year (2018) and a lot of these issues have apparently been fixed.

Hi Adam, thank you very much for your review and your business. We appreciate it. You are correct that our Experience Manager platform launched this year does address many of the challenges you've observed earlier. We invite you to check them out for your new event.

EventMobi design team were able to design a platform that matched our brand and style. The conference platform was easy to navigate as a registrant/event user, and the SUPPORT TEAM hand holding us every step of the way was FANTASTIC!

The back end was a little overwhelming at the beginning, but overall became manageable once we overcame the learning curve. There were some bugs to work out with the integration with our Swoogo registration list. In the future see if you could embed REMO into the main stage. We also got into a crunch at the end of the prep-phase, because it was not mad aware to us how much work would still need to be done by the EM team to prepare the transition slides. But it all worked out in the end!

The ease of building the application and also how simple and fast it was to get up and running. Very intuitive UI.

It would have been nice to have the ability to incorporate the live polling into PPT slides or existing presentation tools. Instead we had to flip back and forth between the slides and polling/Q&A.

I was with the team that evaluated this software for an event. The team decided to move forward and the event was successful, but many features were underused.

The interface is a little clunky and feels like it hasn't been updated in YEARS. Information IS available even after the event.

Thank you for taking the time and leaving your feedback for EventMobi. We're very happy that your event and event app was a success. We hear you about the look and feel of the app. As you know, EventMobi is one of the original innovators in this space and we have created one of the most comprehensive platforms in the market today. Just over a year and a half ago, we completed the redesign of the...

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I felt that the software was user friendly- while we did opt in to have the support team set-up the product, I was still able to go in and understand how to do it if I needed to. I also liked that I could have my virtual team in a green room, and I could be with them, but not impact the front end.

I would love if it could integrate with our registration software. While there is a lot of customization and options to use the EventMobi registration page and integrate with the platform, I loose the ability to seamlessly track our participants.

Hey Diana! Your review made me really happy. Glad to hear the switch paid off for you. In general, we should be able to integrate with almost every registration system. If you aren't looking for something customized, our Zapier integration allows you to integrate EventMobi with more than 5000 systems without ever writing a single line of code. Check it out! Again - thanks for your review, Thorben, VP of Product Marketing at EventMobi

Quick, real-time updates and usage. The registration process was fairly simple.

Being restricted to everything being linked to an email address.

Thanks for your review Marsha! I am glad our support team could help you get everything customized how you wanted and needed. I will take note of your feedback on not wanting to be restricted to email addresses. They are a pretty standard identifier, but I understand how that can sometimes be challenging. I would love to talk to you further to understand your use case, so we can possibly reflect a change in the future. Best, Thorben, VP of Product Marketing at EventMobi

Loved the ability to send out mass messages letting delegates know of timetable changes and reminders!

Wish the delegates could customize their agenda but putting in specific times and places for them to be at with a reminder built in to be there 10 minutes before.

Intuitive to use and set up on the back end.

I would prefer the speaker questions are less clicks away. They were quite embedded and speakers don't have time in their stage time to walk everyone through it

Comprehensive event management tools: EventMobi offers a variety of event management features, including registration and ticketing, event website creation, session scheduling, and attendee engagement tools.Customizable branding: EventMobi allows users to customize the branding of their event website and app, making it easy to create a professional and cohesive look for their event.

Limited reporting capabilities: EventMobi's reporting capabilities are limited, which may not be sufficient for users who need in-depth reporting and analytics.

It's easy to build on the admin front, and easy to leverage from the user/attendee side.

I wish there was a more customizable gamification option. The gamification is good, but you can't create fully open styles of challenges....yet

*We were able to go paperless - no more bulky printed conference guides. We are able to provide attendees with a schedule, speaker listings, vendors, maps, and more. *The EventMobi template app has enough options that we can customize it to our needs, but is specific for conferences so we are not drowning in options. *The app notification systems is a lifesaver for sending instant announcements...

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*It does rely on users downloading the app and having access to wifi or wireless data. Some conference centers have poor cell reception. We had issues with some participants receiving notifications if they were in areas with poor cell reception. *Sometimes people with poor tech skills struggle with the app. They have a hard time seeing how the data is interconnected. They want to see an easy "at a glance" schedule, rather than one with all the details (rooms, speakers, etc). *Our event is for teens, and not all teens have smartphones - it does require the use of a smartphone to work.

the ease of use for every function & the fact that as an Admin I can updated it frequently.

we had issues with the formatting in biographies; I was advised to use "copy as plain text" but sometimes the formatting was still off. If this feature could be fixed (for example, regardless of the font copied it should automatically copy to a specific font to ensure every Bio has the same font size.) that would eliminate the need to re-format at the users end.

EventMobi offers a wide range of features. Conduct surveys and get feedback, issue tickets for events, all managed on mobile. EventMobi is a must-have for professionals.

EventMobi is not perfectible in every way, administrators should look into options to improve customer support.

Yanick! Thanks for your review, and good to hear that, generally, your experience was good. I just wanted to let you know that I am sorry you found our customer support not perfect. Since you wrote your review, we have added various improvements, both on the platform, but also in how our customer support team operates, that should help you not experiencing these issues next time we'll work together. Thanks, Thorben, VP of Product Marketing at EventMobi

As this was our first year we did not get complete "buy in" by attendees but the ones that did use liked the ability to evaluate the workshops online, have their personal schedule with locations and maps at their fingertips and be able to follow along with the presenters as the ppt presentations were also available on the APP. Live Polls was also a big hit especially during our plenary presentations...

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It was very labour intensive to input all the attendee schedule information as we did not link our registration with the APP - I have since talked to Eventmobi and I will do things a little different next year to make it easier on me. Also, each time I imported the agenda spreadsheet attendees profiles were lost - Eventmobi has since fixed this issue. Impressed that they take feedback seriously and strive for Continuous Quality Improvement.

Jennifer, thank you for this incredibly thorough review! We really appreciate your insights. Best, -Jillian Wood, Customer Marketing @ Eventmobi

Administration von Kunden, Partnern, Dienstleistern und dem Angebot an Vorträgen und Workshops. Einfach, klar strukturiert und schnell lern- und händelbar. Das meiste ist für alle Beteiligten Selbsterklärend und es macht direkt Freude sich mit der Software auseinanderzusetzen. Sie biete eine Plattform und Möglichkeit anspruchsvolle Online-Events wie Fachtagungen- und Kongresse auf ein neues Erlebnis und Level von digitalen Events zu bringen.

Es gibt ein paar Kleinigkeiten, die Optimiert werden könnten, um sowohl das Backend-User-Erlebnis als auch die Customer-Experience zu steigern. In der Feedbackrunde mit Eventmobi konnten einige unserer Wünsche schon für das kommende Release in Aussicht gestellt werden, weitere sollen folgen!

Easy to use for both us and our attendees, easy to customize it to make it "our app". Love the gamification - gets everyone engaged. Ability to include all the information and reduce our costs on printing and shipping. Instant updates and messages can be sent. I love that you can make changes instantly - whether on your own, or with assistance from customer support. The follow up is always excellence, whenever I have had questions.

Would love the ability to have bilingual sites -so that all info from both french and english apps can be downloaded together. Also would like the ability to share more than 1 photo at a time - some sort of area or link that we can give attendees so they could post their pictures.

Thank you for sharing your feedback with us Diane. We truly appreciate it! Those are excellent suggestions, which I will share with our product team so they can plan accordingly. -Jillian W., Customer Marketing Manager

Eventmobi is very user friendly - from start to finish it's intuitive and easy to use - making changes is also easy - everything is fast and customizable - it's terrific!

Although I don't have a basis for comparison, this was the first event app I ever tried, I can't imagine it being improved upon and have no 'con' at all to mention!

Tanya, thank you very much for your feedback. We appreciate your business! Looking forward to many successful events with you:)

Easy setup fully autonomously from us without the need to communicate with EventMobi team.Easy setup of list of attendees, speakers, program/schedule, exhibitors via XLS.

No real time interaction available for the Exhibitors' profiles: e.g. chat, messaging, etc.

Nicola! Thank you so much for your review! It is great to read that everything was easy and straightforward for you. Thanks also for your input on the lack of interaction for the Exhibitors. Indeed, we are launching some exciting features in the coming weeks. From what we already had, such as the ability to chat with company reps directly and even being able to set up video chat rooms, we will also be launching our company portal. This will give exhibitors more power over their profile, but also pair with our online and offline lead capture features, that will allow exhibitors to scan attendees and take notes. I am looking forward to getting the opportunity to show this to you :-) Thanks again for your review, Thorben, VP of Product Marketing at EventMobi

Incredibly easy to use on both ends (user and organizer). Love that our attendees are able to use one platform for everything onsite - viewing the agenda & presentations, live polling, Q&A, and session evaluations just to name a few.

Wish we had the ability to add in our own custom fields within the agenda/session descriptions and hope there might be an easier way to pin exhibitor map locations in the future. Looking forward to seeing whats to come for EventMobi!

Thank you for your review, Laine! I will share your feedback with our product team. Much appreciated! -Jillian Wood, Customer Marketing @ EventMobi

I like the fact that it's easy to configure for a conference, easy to load date into, and it is intuitive for users. Since the last time we used it, Eventmobi added a mobile app that is downloadable from the App Store or Google Play. That made it a lot easier for users compared to previously accessing a web link.

There are a few things we wanted to display that were not readily selectable. Some were documented, and others were not. However, Eventmobi support was very responsive and very helpful for those.

James! So glad you're liking our new mobile app. I agree it makes it easier, but also still having the web version allows for maximum compatibility. Glad we also managed to display the things you wanted, even if they were not obvious. Being a pretty flexible platform, it is sometimes not perfectly straightforward to strike a balance between "flexible" and "too much", so some of our tricks are not readily available. If you want to talk further about these items, feel free to contact me directly. Again, thanks for your review. Thorben, VP of Product Marketing at EventMobi

We've been using EventMobi for our past 6 meetings and we love it. It's very easy to add your meeting info (schedule, speakers, attendees) and there is a lot of customization as well. You can select the color theme, change the widgets on the home screen, set up polls, and many other things. They also follow up after your event with a detailed analytics report on app usage. Their support is excellent if you need any assistance. I've always been able to get someone via their chat box when you're setting up the app. This is an awesome product and I can't see us moving to another platform anytime soon.

I have no complaints about this product. It satisfies all of our needs.

Thank you for your review and your business!

Ease of use and nu beer of built in features available.

Help desk response was sketchy at times. Some of the features were difficult at times to navigate.

Using EventMobi is easy and very intuitive. Everyone can learn how to use it! The interface is colorful, easy to work with and very liked by participants.

It is hard to say, I haven't had any bad experience with EventMobi so far.

Anick! I love every single word you are writing. I am thrilled we managed to amaze you and deliver an excellent experience for you, but also your attendees. I hope you get to talk to one of your Event Success Managers soon, because we have just launched a couple of really cool new features that are intended to further improve your experience. Thanks again for your review, Thorben, VP of Product Marketing at EventMobi

It has multiple functions, is easy to set up, looks attractive, and easy and convenient for the end user at a reasonable price for a nonprofit.

There are still some areas that could be better streamlined to save time, you can't pull in a social media feed, and the gamification component could use some greater variety.

Hey Kathy, thank you so much for writing a review! We really appreciate it as a repeat user. I will give your feedback to our product team so we can make improvements based on your suggestions. Best, -Jillian Wood, Customer Marketing @ EventMobi

Between the platform's ease of use and responsive customer service, we had a seamless event app integrated into our meeting. Our team enjoyed how quickly the updates pushed through the app and how easy it was to poll our audiences. We were able to gather critical feedback throughout the meeting as the event progressed. Set up is a snap once you go through the process once and is flexible for last minute updates.

Even though the software was super easy to use, sometimes modules became a little confusing. A lot of trial and error is needed for first-time users.

Thank you for your feedback! I will share your module suggestion with our product team. -Jillian Wood, Customer Marketing @ EventMobi