getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Contact Center Software with Large enterprises - Page 3

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

305 software options

Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

Contact centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your contact center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

Read more about Medallia Agent Connect

Users also considered
UJET logo

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Users also considered
Nextiva logo

Cloud AI platform for unified business communications

Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

Read more about Nextiva

Users also considered
SalesExec logo

Faster Lead Response. Higher Conversion Rates.

Close more leads in less time by following up with leads quickly and efficiently. ClickPoint is lead management software built specifically for sales teams and c

Read more about SalesExec

Users also considered
Ringba logo

Cloud-based inbound call tracking software

Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

Read more about Ringba

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
Adversus logo

Cloud-based Software & CRM solution

Adversus is a Danish cloud-based outbound sales platform, founded in 2015 in Aarhus. Built for teams that run high-volume calling operations, it gives reps an efficient workflow and managers real-time visibility into activity, campaign performance, and call outcomes. Core features include automated

Read more about Adversus

Users also considered
Front logo

AI-enabled customer service platform for collaboration

Yes—you can scale and keep the human touch. Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
Talkdesk logo

Cloud-native AI contact center for enterprises

Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Read more about Talkdesk

Users also considered
VINSI logo

AI platform for voice agents & customer ops

VINSI.AI is an artificial intelligence platform that combines voice agents, customer relationship management, and operational automation tools. The software handles inbound calls through AI voice agents, manages customer records and ticketing, and automates workflows across the customer lifecycle. It includes features for appointment scheduling, call routing, quality assurance scoring, and analytics reporting in a unified system.

Read more about VINSI

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
OXON logo

Cloud-based contact center management software

OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication

Read more about OXON

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

Read more about Zoho Desk

Users also considered
Soon logo

AI-Powered Shift Scheduling and WFM for Modern Teams

Soon optimizes contact center operations with AI-driven scheduling, real-time forecasting, and automated shift planning. Seamlessly manage agent availability, shift swaps, and time-off requests while integrating with your preferred tools for improved efficiency and customer satisfaction.

Read more about Soon

Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

With ZIWO, simply talk to tour clients!
Manage Phone Calls, WhatsApp, SMS Conversations -all in one place. Full API and CRM Plugins. Virtual phone numbers in 145+ countries.

Read more about ZIWO

Users also considered
Cisco Finesse logo

Customer Service solution with digital experience

Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

Read more about Cisco Finesse

Users also considered
MegaDialer logo

Call center solution for streamlining virtual telephony

MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

Read more about MegaDialer

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
VCC Live logo

All-in-one Cloud Contact Center Software

Cloud-based contact center software with management and operator features incorporated as well as data security and analytical report.

Read more about VCC Live

Users also considered
Dialer360 logo

Call center dialer software

Dialer360 is a cloud-based call center solution which provides inbound, outbound & blended call centers with a predictive dialer with built in avatar, CRM & webphone, voice & SMS broadcasting, VOIP, & more. Dialer360’s admin & agent web pages are available in multiple languages.

Read more about Dialer360

Users also considered
ZaiConversations logo

Cloud-based communication solution for SMBs

Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

Read more about ZaiConversations

Users also considered
Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

Users also considered
Blitzz logo

Video-powered technical support platform

Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.

Read more about Blitzz

Users also considered
Twilio Flex logo

Omnichannel customer communications system

Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

Read more about Twilio Flex

Users also considered