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Free Trial Customer Satisfaction Software (2026)
Last updated: March 2026
186 software options
Sponsored
Zoho CRM Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Customer Experience platform
No Credit Card Required
A 30-day free trial is available, after which Zoho CRM Plus is priced as follows: $57 per user, per month billed annually OR $69 per user, month-to-month
Read more about Zoho CRM Plus
Survicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
No Credit Card Required
Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations.
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Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
No Credit Card Required
Typeform offers a range of flexible pricing plans designed to scale with teams of all sizes. Core Plans Typeform’s Core plans are built for all teams looking to create interactive, high-performing forms. Basic: Create interactive AI forms that connect to your workflow. Ideal for individuals and small teams getting started with data collection. Plus: Make your AI forms more beautiful and on-brand. Includes removal of Typeform branding and expanded customization options. Business: Analyze performance with AI and do more with your data. Designed for data-driven teams requiring advanced analytics and higher response limits. Specialized Team Plans Typeform offers tailored solutions for specific departmental needs to streamline specialized workflows: Growth Pro: Created for marketing teams. Automate and streamline their marketing workflows, with advanced integrations and conversion tracking. Talent: Created for HR teams. Improve your employee experience with best-in-class AI, video, and automation features. Enterprise For scaling teams: Unlock limitless growth with advanced features and support. Our Enterprise tier provides organization-wide security, dedicated account management, and custom volume limits to support large-scale operations.
Read more about Typeform
Alchemer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
No Credit Card Required
Alchemer pricing is based on your business needs, as follows: Self-Service Survey Software - Collaborator: $55 per user per month, $315 per user per year - Professional: $165 per user per month, $1075 per user per year - Full Access: $275 per user per month, $1895 per user per year Enterprise Feedback Platform - Contact Alchemer for pricing information Voice of the Customer and CX Automation - Contact Alchemer for pricing information
Read more about Alchemer
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
No Credit Card Required
Free Pro plan (survey): Free for life Pro plan (survey): $39/month Pro Max plan (survey) : $49/month Enterprise plan (survey): Contact vendor for pricing SogoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
Read more about Sogolytics
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
No Credit Card Required
Support only pricing starts at $19 per agent/month. Suite pricing starts at $55 per agent/month. Free trial available.
Read more about Zendesk Suite
Zoho Survey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for creating and manging surveys
Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey. Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting. Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration. Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.
Read more about Zoho Survey
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
No Credit Card Required
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
No Credit Card Required
It is available for $0 for 2 agents for 6 months
Read more about Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
No Credit Card Required
Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.
Read more about Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
No Credit Card Required
1-month free trial, no credit card required, no contracts. Subscription plans: Free: $0/agent/month Small plan: $15/agent/month Medium plan: $29/agent/month Large plan: $49/agent/month Enterprise: $69/agent/month
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer review management platform for online businesses
No Credit Card Required
Free: $0 per month Plus: $299 per month Premium: $629 per month Advanced: $1,099 per month Enterprise: Contact Vendor for pricing.
Read more about Trustpilot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
No Credit Card Required
Contact BirdEye directly for detailed pricing information.
Read more about Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
No Credit Card Required
All accounts come with a 7-day free trial period. The Free plan is free forever. You can upgrade the number of visitors you reach with Flows and the number of monthly Lyro conversations. Flows are chatbot automations that follow defined rules. Lyro conversations are AI chatbot conversations that are trained on your knowledge base and frequently asked questions. The the pricing page on the Tidio website to model your potential usage.
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
No Credit Card Required
Start with our free trial, no credit card is required. Then decide whether to go with our free product or one of our premium plans, outlined below: Team: $100/month (billed monthly) or $90/month (billed annually) or $80/month (billed biennially) Corporate: $320/month (billed monthly) or $290/month (billed annually) or $256/month (billed biennially) Flex: Contact Userlike for custom quote
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
No Credit Card Required
Hotjar offers three products Observe, Ask, and Engage products, offered at different plans and prices. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing
Read more about Hotjar
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A complete IT service management (ITSM) tool for business
No Credit Card Required
14-day free trial, no credit card required.
Read more about Freshservice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
No Credit Card Required
Read more about monday CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online review & reputation management for small businesses
No Credit Card Required
Contact Broadly for detailed pricing information.
Read more about Broadly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The effortless way to champion customer experience
No Credit Card Required
Mini plan - $49/month billed monthly, $39/month billed yearly (up to 100 received ratings) Start plan - $99/month billed monthly, $79/month billed yearly (up to 250 received ratings) Grow plan - $199/month billed monthly, $159/month billed yearly (up to 1,000 received ratings) Business plan - $299/month billed monthly, $239/month billed yearly (up to 2,500 received ratings)
Read more about Nicereply
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer experience management platform
Credit Card Required
Contact Swell for volume pricing.
Read more about Swell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
White-labeled review marketing platform for agencies & SEOs
Solo Plan: For single location business owners and marketers starting to invest in their online reputation management. Starting at $110/month (includes 1 seat). Professional Plan: For Individual Marketers and Consultants. Starting at $180/month or $162/mo paid annually (includes 3 profiles - additional profiles at $60/month). Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $400/month or $360/mo paid annually (includes 10 seats - additional seats start at $40/month). Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $2500/month or $2250/mo paid annually (includes 100 seats - additional seats start at $25/month).
Read more about Grade.us
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation marketing with reviews, social & SEO tools
No Credit Card Required
Read more about NiceJob
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Assessments and surveys for generating personalized reports
No Credit Card Required
Professional plan: $69/month 2000 responses/month - $699 Annually Enterprise plan: On request, 5000+ responses/month ReportR plan: On request, 10000+ monthly responses DistributR plan: On request, 15000+ monthly responses
Read more about Pointerpro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
No Credit Card Required
Read more about CXone Mpower