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Reservations Software with Confirmation/Reminders

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Peek Pro logo
4.7
772

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
Checkfront logo
4.5
313

Online bookings for tours, activities & rentals

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.6
Pros and Cons from Checkfront users   
avatar
avatar
avatar
+15
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
The support has an amazing actitud and vibe. They are on top of things to help the user.
Extremely disenchanted with the service. TOTALLY UNACCEPTABLE TO BLOW CUSTOMERS OFF--how UNPROFESSIONAL.
After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers.
Monthly cost is quite high- we are a very small business and no discounts available and packages unable to be tailored to our needs so we are paying for things we do not require.
Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.
During covid, the hibernation plan means that your website goes offline.
Great core features, rock-solid stability, and ease of setup and integration to our systems. And they have a fantastic support team.
Not much we don't like - maybe could be easier to block off a day.
Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system.
The support team is also worth mentioning, they are always quick and friendly and looking to provide good solutions.
Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.
When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.
The support help is phenomenal and in the same time zone. They are always pleasant and quick.
Great, would 100% recommend to any business operating some type of activity, tour, rental etc.
I really like the website integration portion. Very easy to use and easy to train other employees on.
Very supportive with assistance for technical issues in my set up.
We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well.
Don't often need to look for how to use something it just makes sense. I like that I can pay a smaller price point and not have all the capabilities instead of paying for things I don't need.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
Schedulista logo
4.7
34

Mobile-friendly online scheduling software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Schedulista users   
avatar
avatar
avatar
+15
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
My clients love it, I love it, and the few times I've needed any help the support was clear, concise, and friendly.
Had one bad moment when IOS13 caused the app to not function on the iPhone.
OnSched , has the most features, allows for scalability for growth and combined with the outstanding professional customer service and support. In short I could not be happier OnSched.
Before Schedulista, the scheduling process for our classes was so painful, so time consuming.
I love customizing all the communications, from the initial welcome to follow-ups after an appointment.
Really no major weaknesses. Sometimes the sync with google calendar lagged, hard to say though that the problem was with this app.
My clients love it on their end and I love having a virtual assistant to send out appointment reminders and to take appointments for me after hours which saves me tons of time.
This solved a really problem I had in competing with MANY other businesses who were selling online over the lockdown period due to Covid-19.
Overall I love the customer service, and the basic capabilities of the system. There are definitely some upgrades that I would like to see.
It has made scheduling for my previous position easy and I love that I can automatically add each appointment to calendars. The integration options are convenient and easy to use.
Fantastic value for money with great features and amazing support.
Love how easy it is to use, very versatile. Easy to integrate with other programs.
It has taken many hours a months of extra work from my shoulders. The system is easy to use, looks good and very affordable.
LOVE LOVE the system, the team, the cost and the ease of it all.
My clients love the reminders, both text and emails, plus the ease of changing an appointment iof necessary.
Definitely recommend it to any company or organization that needs an easy to use scheduling app.
It was easy for them to book in, and I was able to clearly understand their requirements.
Resembles Google calendar. Easy interface for recurring appointments and easy to adjust appointments.
High Trek POS logo
4.9
12

Point of sale & booking software for the hospitality sector

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.9
    Customer support
    5.0
Pros and Cons from High Trek POS users   
+11
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
I love this small business and supporting an American made product. I love that when I need help I talk to the people at built this product and not a call center in India.
There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.
It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.
Particular product setup and schedules can get a little tricky if you don't know what you're doing.
This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.
High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.
We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.
Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.
It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.
High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).
I cannot stress enough that the waiver system integration with the reservation system is the best available in the industry.
The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.
I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.
Xola logo
4.7
574

Booking, marketing and distribution platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Xola users   
+15
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.
I encourage you to look seriously at them - they are the best fit by far for us and I have interviewed and ran trails with the major competitors.
I will say that when i do a back office reservations it has on numerous ocations reserved them for the whole day and three extra days, blocking other customers from using it.
That's very important when running online based business. Customer service has been extremely responsive, and the development of new services and features has been very welcome.
GREAT responsive customer service available via online chat. I've been using it for many years and they are constantly improving it.
I love the ease of which my guests can book their events and festival activities.
Easy to use and was easy to set up. The customer service was nice and thorough.
I hope that they have changed up their pricing plans by the time you are reading this, because they are tops in terms of feature set, look and feel and customer support.
I really enjoy the ease of using Xola. They have always been quick to respond to any question if I have had an issue.
Google Analytics integration is extremely useful to follow the success metrics directly from Google Analytics panel.
This software is easy to use and doesn’t take very much training to get up and running. It has many different ways to view the information you need including a really helpful dashboard.
Also, I like the integrated waiver with Wherewolf.com.
The biggest thing I could see xola doing to benefit it's customers and gather more customers quickly is to save them money.
SimplyBook.me logo
4.6
1.1K