Reservation & Online Booking Software with Real Time Reporting

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SiteMinder   

70
Real-time marketing and management of online hotel bookings
SiteMinder is a suite of integrated cloud-based solutions for globally listing hotel rooms, marketing business, accepting bookings and observing pricing trends. Read more about SiteMinder
Real-time marketing and management of online hotel bookings
SiteMinder is a suite of integrated cloud-based solutions for globally listing hotel rooms, marketing business, accepting bookings and observing pricing trends. Read more about SiteMinder

Starboard Suite   

125
Effortless Reservations and Ticketing
Starboard Suite is the premier reservation system designed specifically for passenger vessels and watersports operators. Read more about Starboard Suite
Effortless Reservations and Ticketing
Starboard Suite is the premier reservation system designed specifically for passenger vessels and watersports operators. Read more about Starboard Suite

Zaui Software   

26
Web-based reservation & transportation management solution
Zaui Software is a reservation & business management solution designed for tourism companies, which manages & streamlines point-of-sale operations such as rental operations, tour & activities planning, staff & resource scheduling, customer relations, online merchandising, promotional codes, and more… Read more about Zaui Software
Web-based reservation & transportation management solution
Zaui Software is a reservation & business management solution designed for tourism companies, which manages & streamlines point-of-sale operations such as rental operations, tour & activities planning, staff & resource scheduling, customer relations, online merchandising, promotional codes, and more… Read more about Zaui Software

MINDBODY   

1,482
Health & Wellness Business Management Software
MINDBODY gives your customers a way to sign up for their next visit on their own. Clients can see your availability and choose what works best for them. Read more about MINDBODY
Health & Wellness Business Management Software
MINDBODY gives your customers a way to sign up for their next visit on their own. Clients can see your availability and choose what works best for them. Read more about MINDBODY

Schedulista   

21
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista
Mobile-friendly online scheduling software
Schedulista is the easiest way for small businesses to accept and schedule appointments online. Clients book directly via web, Facebook, email or SMS. Read more about Schedulista

Booker Software  

826
Spa and Salon Business Management Software
Let your clients check availability, read about services, and book online through your own customized online booking page, Facebook app or Booker's mobile app. Read more about Booker Software
Spa and Salon Business Management Software
Let your clients check availability, read about services, and book online through your own customized online booking page, Facebook app or Booker's mobile app. Read more about Booker Software

Fitli  

42
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli

Pike13  

119
A cloud-based client management solution
Pike13 software manages memberships with check-in, attendance tracking, billing and recurring payments, staff payroll, reporting and more. Read more about Pike13
A cloud-based client management solution
Pike13 software manages memberships with check-in, attendance tracking, billing and recurring payments, staff payroll, reporting and more. Read more about Pike13

Xüdle  

19
Cloud-based POS and eCommerce solution for wineries
Xüdle is a cloud-based point of sale, e-commerce and marketing software for wine clubs that provides a single view of customer sales. Read more about Xüdle
Cloud-based POS and eCommerce solution for wineries
Xüdle is a cloud-based point of sale, e-commerce and marketing software for wine clubs that provides a single view of customer sales. Read more about Xüdle

FlexyBeauty  

0
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty

Eventbrite  

1,727
Build, manage, and grow events
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Read more about Eventbrite
Build, manage, and grow events
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to seamlessly plan, promote, and produce live experiences. Read more about Eventbrite

Ovatu Manager  

112
Appointment scheduling & online booking platform with POS
Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, group scheduling, device sync, and POS. Read more about Ovatu Manager
Appointment scheduling & online booking platform with POS
Ovatu Manager is a scheduling and online booking tool with recurring appointments, automated reminders, group scheduling, device sync, and POS. Read more about Ovatu Manager

MyTime  

106
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime

ReservationKey  

67
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey
Reservation management for the lodging industry
ReservationKey is feature rich yet the most cost effective solution for the industry. Our users include, Hotels, Motels, Resorts, Property Management, B&Bs and more. 30-day free trial, free set-up, free customization, with all the features found in competing systems, but at a much lower price. Read more about ReservationKey

Escapia  

85
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia

Frontdesk Anywhere  

96
Complete Cloud-based hotel management solution for hoteliers
Frontdesk Anywhere is a cloud-based hotel management system offering a no-fee online booking engine, revenue management, reputation management, and more. Read more about Frontdesk Anywhere
Complete Cloud-based hotel management solution for hoteliers
Frontdesk Anywhere is a cloud-based hotel management system offering a no-fee online booking engine, revenue management, reputation management, and more. Read more about Frontdesk Anywhere

SeatAdvisor Box Office  

44
Cloud-based box office printing & ticketing solution
SeatAdvisor Box Office is a cloud-based box office ticketing solution for events, venues, casinos, museums, and trade shows & exhibitions, among others. Read more about SeatAdvisor Box Office
Cloud-based box office printing & ticketing solution
SeatAdvisor Box Office is a cloud-based box office ticketing solution for events, venues, casinos, museums, and trade shows & exhibitions, among others. Read more about SeatAdvisor Box Office

Meetingmax  

22
Online hotel room reservation system for conferences & events
Meetingmax is a hotel reservation management software for events that allows planners to fully control and maximize their room blocks. Read more about Meetingmax
Online hotel room reservation system for conferences & events
Meetingmax is a hotel reservation management software for events that allows planners to fully control and maximize their room blocks. Read more about Meetingmax

Agendize  

6
Agendize Appointment Scheduling
Save 75% of the time you spend managing appointments by eliminating the need to compare booking schedules. Reduce your customer no-show rates by up to 80%. Read more about Agendize
Agendize Appointment Scheduling
Save 75% of the time you spend managing appointments by eliminating the need to compare booking schedules. Reduce your customer no-show rates by up to 80%. Read more about Agendize

Bizly  

2
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.