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innRoad   

167
Complete hotel management solution with anytime cloud access
innRoad is a cloud-based property management system that supports independent hotels with anywhere access to reservation, booking, billing and reporting tools. Read more about innRoad
Complete hotel management solution with anytime cloud access
innRoad is a cloud-based property management system that supports independent hotels with anywhere access to reservation, booking, billing and reporting tools. Read more about innRoad

Vreasy   

76
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy
Vacation rental system + Channel Manager + Guest Management
Do you manage more than 5 rentals? Then Vreasy is the perfect PMS to help you manage and grow your business thanks to our API connections to the main portals and keep calendars up to date. On top of that, the guest platform and e-concierge app earns you extra revenue and return bookings. Read more about Vreasy

Booqable   

59
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable
The complete rental software platform
Booqable is the best platform for running a rental business. It's everything you need to schedule equipment, keep track of inventory, and accept bookings using your own website. Read more about Booqable

Uplisting   

23
Short-term rental property management
Uplisting is a short-term rental property management software which supports property, channel & guest management with automated messages, smart rates, and more. Read more about Uplisting
Short-term rental property management
Uplisting is a short-term rental property management software which supports property, channel & guest management with automated messages, smart rates, and more. Read more about Uplisting

Fitli  

42
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli
Online and mobile scheduling software
**30 DAY FREE TRIAL** The Fitli scheduling software solution is everything the other guys are not. Easy to Use with Amazing Service at an Affordable Price. Read more about Fitli

Kigo  

134
The Trusted Global Platform for Vacation Rental Managers
Kigo’s vacation rental reservation software gives you visibility into all bookings and inquiries across multiple properties in your portfolio. Read more about Kigo
The Trusted Global Platform for Vacation Rental Managers
Kigo’s vacation rental reservation software gives you visibility into all bookings and inquiries across multiple properties in your portfolio. Read more about Kigo

FlexyBeauty  

0
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty
POS & online booking for hairdressers, beauty salons & spas
FlexyBeauty is a cloud-based business management & POS solution for beauty parlours, hairdressers, and spas, which supports online booking, customer loyalty programs, service packages, inventory management, website integration, payment processing, and more, with custom mobile apps for iOS & Android… Read more about FlexyBeauty

MyTime  

106
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime
Appointment scheduling, POS & customer engagement platform
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises. Additional features include email marketing, payroll, CRM, and more. Read more about MyTime

Escapia  

86
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia
Vacation rental software and guest management system
Escapia by HomeAway Software is a web-based vacation rental solution for managing reservations, accounting, websites, and property listings. Read more about Escapia

Bookinglayer  

50
Reservation and workflow management software
Bookinglayer is a reservation and online booking management software with tools for managing and automation workflows. The cloud-based solution allows businesses to sell online bookings, manage reservations, report accurately, organize bookings, communicate seamlessly, and make workflows simpler. Read more about Bookinglayer
Reservation and workflow management software
Bookinglayer is a reservation and online booking management software with tools for managing and automation workflows. The cloud-based solution allows businesses to sell online bookings, manage reservations, report accurately, organize bookings, communicate seamlessly, and make workflows simpler. Read more about Bookinglayer

Bookeo  

55
Online Appointments Scheduling & Payments
Bookeo Appointments is an appointment calendar and scheduling software for service providers and professionals offering appointment bookings. With Bookeo online appointment booking and scheduling system, you can accept online bookings and payments 24/7, directly from your website and Facebook page. Read more about Bookeo Bookeo also offers and advanced appointment calendar and marketing features to help you rapidly grow your business, such as gift vouchers, promotions, memberships and gift vouchers. Bookeo automatically sends email and txt reminders to your customers, and can even collect feedback from them after the visit.
Online Appointments Scheduling & Payments
Bookeo Appointments is an appointment calendar and scheduling software for service providers and professionals offering appointment bookings. With Bookeo online appointment booking and scheduling system, you can accept online bookings and payments 24/7, directly from your website and Facebook page. Read more about Bookeo Bookeo also offers and advanced appointment calendar and marketing features to help you rapidly grow your business, such as gift vouchers, promotions, memberships and gift vouchers. Bookeo automatically sends email and txt reminders to your customers, and can even collect feedback from them after the visit.

bookingkit  

27
Online booking system for tour and activity providers
bookingkit is an online reservation and booking tool for leisure activity and tour providers, offering integrated online payments, channel analytics, and more. Read more about bookingkit
Online booking system for tour and activity providers
bookingkit is an online reservation and booking tool for leisure activity and tour providers, offering integrated online payments, channel analytics, and more. Read more about bookingkit

Nitrogen  

5
Online ticket sales, reservation and booking platform
Nitrogen is an online booking and ticket sales platform designed for event businesses, music venues, activity rentals, guided tours, fitness studios, and more. Read more about Nitrogen
Online ticket sales, reservation and booking platform
Nitrogen is an online booking and ticket sales platform designed for event businesses, music venues, activity rentals, guided tours, fitness studios, and more. Read more about Nitrogen

TravelPD  

3
Travel reservation & booking engine solutions
TravelPD offers online B2B & B2C booking solutions for hotels, flights, travel, limousines, chauffeur driven cars, and car rentals, plus hotel CRS & PMS systems. Read more about TravelPD
Travel reservation & booking engine solutions
TravelPD offers online B2B & B2C booking solutions for hotels, flights, travel, limousines, chauffeur driven cars, and car rentals, plus hotel CRS & PMS systems. Read more about TravelPD

Bizly  

2
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly
Event and meeting booking platform
Search and book event space at the best hotels, restaurants, and activity venues. Read more about Bizly

Juniper Booking Engine  

1
Multi-channel booking engine for the travel industry
Juniper Booking Engine is a cloud-based platform for travel agencies that provides payment processing, itinerary creation, quote management, rental car reservation, flight booking, and promotions management. The software offers different modules for businesses to select depending on their needs. Read more about Juniper Booking Engine
Multi-channel booking engine for the travel industry
Juniper Booking Engine is a cloud-based platform for travel agencies that provides payment processing, itinerary creation, quote management, rental car reservation, flight booking, and promotions management. The software offers different modules for businesses to select depending on their needs. Read more about Juniper Booking Engine
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.