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HappyFox Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk, customer support software
Table of Contents
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HappyFox Help Desk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
HappyFox Help Desk overview
What is HappyFox Help Desk?
HappyFox is ridiculously easy, powerfully simple customer support and ticket management software. HappyFox integrates with your email accounts & website to ensure that all support requests get collated. Organize better, assign the right email to the right person, respond faster and track everything. HappyFox is also light on your wallet with affordable monthly plans.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues, fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
<strong>Quick Facts</strong>
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
Key benefits of using HappyFox Help Desk
2. Highly customizable with powerful automation
3. In-depth reporting and analysis with great visual representation
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Reporting
Website
HappyFox Help Desk’s user interface
HappyFox Help Desk pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about HappyFox Help Desk?
Top of the line communication and the most helpful of all!
Select to learn more
Who uses HappyFox Help Desk?
Based on 92 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HappyFox Help Desk's key features
Most critical features, based on insights from HappyFox Help Desk users:
All HappyFox Help Desk features
Features rating:
HappyFox Help Desk alternatives
HappyFox Help Desk
Starting from
24
/user
Per month
Guru
Starting from
No pricing info
Confluence
Starting from
No pricing info
Document360
Starting from
No pricing info
HappyFox Help Desk pricing
Pricing plans
Pricing details:
Enterprise Pro
No pricing info
Features included:
- Advanced Audit Logs
- Advanced Reporting
- Agent Scripting
- Basic Reporting
- Bulk Editing
- Contact Grouping
- Custom Domain Mapping
- Custom Fields
- Custom Ticket Queues
- Dashboard
- Data Encryption
- Import/Export
- IP-Based Restriction
- Knowledge Base
- Load Balancing
- Mobile Apps
- Multi-Brand
- Multi-Language
- Notifications
- Omnichannel Ticket Creation
- Password Policy Management
- Proactive Agent Collision
- Round Robin Ticket Assignment
- Satisfaction Surveys
- Single Sign-on (SSO)
- SLA Management
- Smart Rule Automation
- Task Management
- Third-Party Integrations
- Ticket Templates
- Uptime SLA
User opinions about HappyFox Help Desk price and value
Value for money rating:
To see what individual users think of HappyFox Help Desk's price and value, check out the review snippets below.
Sharon A.
Member & Viewer Services Rep
Kelsey R.
Communications Manager
HappyFox Help Desk integrations (62)
Integrations rated by users
We looked at 92 user reviews to identify which products are mentioned as HappyFox Help Desk integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
HappyFox Help Desk customer support
What do users say about HappyFox Help Desk customer support?
Customer support rating:
We analyzed 33 verified user reviews to identify positive and negative aspects of HappyFox Help Desk customer support.
Widely noted by reviewers, the HappyFox support team is highly responsive and provides timely, effective solutions to issues.
A fair number of users highlight the team's willingness to spend time guiding them through setup and troubleshooting.
Multiple users appreciate the 24/7 availability and professionalism of the customer support staff.
Support options
Training options
To see what individual users say about HappyFox Help Desk's customer support, check out the review snippets below.
“The support team is very responsive; I never have to chase the support team down for answers to my questions or challenges and to me this is most important because I in turn am able to keep our customers and staff members informed.”
Joseph G.
Vice President of Service
“Even though our reports were a bit of a chore setting up, HappyFox customer service was quick in answering any questions and gave us solutions in a timely manner. ”
Trina M.
Senior Manager of Education
“Setup time was a breeze ,and the support team were on hand to guide us through all hurdles during the first few weeks. ”
Abimbola K.
Customer Support Team Lead
HappyFox Help Desk FAQs
HappyFox Help Desk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does HappyFox Help Desk support?
HappyFox Help Desk supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does HappyFox Help Desk support mobile devices?
HappyFox Help Desk supports the following devices:
Android, iPad, iPhone
Q. Does HappyFox Help Desk offer an API?
Yes, HappyFox Help Desk has an API available for use.
Q. What level of support does HappyFox Help Desk offer?
HappyFox Help Desk offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
