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NICE inContact   

241
65 pts
Cloud Contact Center Software
NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics. Read more about NICE inContact
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NICE inContact

241
65 pts
Cloud Contact Center Software
NICE inContact supports blended, multi-channel contact handling with features such as IVR, ACD, workforce management, customer surveys, reporting & analytics. Read more about NICE inContact
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Salesforce Service Cloud   

451
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
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Salesforce Service Cloud

451
Customer service & support software
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Zoho Desk   

1,594
Industry's first context-aware Helpdesk Software
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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Zoho Desk

1,594
Industry's first context-aware Helpdesk Software
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud. Read more about Zoho Desk
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LiveAgent   

745
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
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LiveAgent

745
Great customer service starts with better help desk software
Great customer service starts with better Call Center Software! Read more about LiveAgent
Visit WebsiteCompare

Zendesk   

2,326
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Zendesk

2,326
Cloud-based Help Desk & Customer Support Platform
Zendesk is a leading customer care software used in call centers and already trusted by over 200,000 customers worldwide. Read more about Zendesk
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Ricochet360   

16
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
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Ricochet360

16
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
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RingCentral Contact Center   

137
The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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RingCentral Contact Center

137
The Collaborative Contact Center solution from the industry
Transform customer engagement with Collaborative Call & Contact Centre technology: Omnichannel routing; CRM integrations; Agent management tools; Actionable analytics. Read more about RingCentral Contact Center
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Bitrix24   

401
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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Bitrix24

401
60 pts
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 free CRM and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source. Read more about Bitrix24
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Agile CRM   

372
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Agile CRM

372
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Freshdesk  

2,128
Online helpdesk system and customer service software
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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Freshdesk

2,128
Online helpdesk system and customer service software
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes. Read more about Freshdesk
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MightyCall  

52
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
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MightyCall

52
Virtual Phone System for small businesses
MightyCall’s plethora of features and ease of use makes it an ideal VoIP provider for a call center. Calls will be organized better than ever and with advanced analytics, bosses can properly supervise and assess their call agents. Read more about MightyCall
Learn moreCompare

CommBox  

0
Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
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CommBox

0
Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
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ChaseData  

132
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
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ChaseData

132
Cloud-based call center solution for SMBs
Cloud-based scalable call center solutions are in reach of every sized business in every industry. Read more about ChaseData
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Twilio Flex  

199
41 pts
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
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Twilio Flex

199
41 pts
Fully programmable cloud contact center platform
Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex
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Five9  

367
54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Five9

367
54 pts
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Bright Pattern  

85
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Bright Pattern

85
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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XCALLY  

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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XCALLY

65
59 pts
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
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HappyFox  

77
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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HappyFox

77
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial
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Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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Sharpen

46
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
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Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts. Read more about Vocalcom
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Vocalcom

15
Omnichannel Cloud Contact Center Solutions
Call center software solutions that deliver all the benefits of expensive software systems without their hidden costs and long term contracts. Read more about Vocalcom
Learn moreCompare

Autom8 Enterprise  

23
Complete multi-channel cloud contact center solution
Contact center and predictive dialler for call centers on one single platform with CRM integration. Read more about Autom8 Enterprise
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Autom8 Enterprise

23
Complete multi-channel cloud contact center solution
Contact center and predictive dialler for call centers on one single platform with CRM integration. Read more about Autom8 Enterprise
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OXON  

14
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
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OXON

14
Cloud-based contact center management software
OXON is a cloud-based contact center management software designed to provide SMBs & enterprises with a single platform to manage & track customer communication. Read more about OXON
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Dixa  

17
The Customer Friendship Platform
Dixa offers next-gen call center software built to improve the agent and customer experience powered by smart routing, customer data, integrations and more. Get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed. Read more about Dixa
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Dixa

17
The Customer Friendship Platform
Dixa offers next-gen call center software built to improve the agent and customer experience powered by smart routing, customer data, integrations and more. Get quality VoIP starting at $99 per agent/ per month and add more channels or agents as needed. Read more about Dixa
Learn moreCompare

Oracle RightNow Contact Center Experience  

20
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
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Oracle RightNow Contact Center Experience

20
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
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Aspect Via  

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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Aspect Via

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
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