App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software with Social Media Integration

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

104 software options

Sponsored

1 filter applied


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

RingCentral Contact Center logo
4.3
(185)

The Collaborative Contact Center solution from the industry

visit website
Upgrade your call center with RingCentral Contact Center. Meet your customers on their preferred channel, monitor agent performance, and delve into real-time analytics to provide better customer service.

Read more about RingCentral Contact Center

Users also considered
Five9 logo
4.2
(460)

Cloud contact and call center software

visit website
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Read more about Five9

Users also considered
DialedIn CCaaS logo
4.8
(155)

Cloud-based call center solution for SMBs

visit website
Cloud-based scalable call center solutions are in reach of every sized business in every industry.

Read more about DialedIn CCaaS

Users also considered
Genesys Cloud CX logo
4.4
(223)

Software for faster, smarter, personal experiences

visit website
Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered
Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

visit website
Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

Read more about Salesforce Service Cloud

Users also considered
CallTrackingMetrics logo
4.6
(123)

The Only All-in-One Call Tracking & Contact Center Solution

visit website
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

Read more about CallTrackingMetrics

Users also considered
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

visit website
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

Read more about Zendesk Suite

Users also considered
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

visit website
Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

Read more about NICE CXone

Users also considered
Quiq logo
4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

visit website
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Read more about Quiq

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

visit website
LiveAgent is a multichannel inbound call center solution that allows businesses to manage customer interactions via phone, live chat, and social media. This cloud-based solution enables agents to route calls and boost customer satisfaction

Start with a 1 month free trial, no credit card required.

Read more about LiveAgent

Users also considered
Webex logo
4.4
(6.8K)

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex

Users also considered
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

learn more
With an inbuilt phone system and an array of smart features, Freshdesk allows you to set up your very own call center on the cloud in just a few minutes.

Read more about Freshdesk

Users also considered
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

learn more
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony has been redesigned for the cloud.

Read more about Zoho Desk

Users also considered
Ringover logo
4.6
(367)

100% cloud phone for startups and SMEs

learn more
Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

Read more about Ringover

Users also considered
Bitrix24 logo
4.2
(805)

100% free CRM, collaboration, and communication tool suite

learn more
Bitrix24 #1 free CRM, contact and call center software used by over 12 million companies. 100% free for unlimited users. Cloud and open source.

Read more about Bitrix24

Users also considered
3CX logo
4.4
(404)

3CX communications system. Web & mobile apps (Android, iOS)

learn more
3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

Read more about 3CX

Users also considered
Customer Frontlines logo
4.7
(246)

Customer experience management (CXM) platform

learn more
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

Read more about Customer Frontlines

Users also considered
Agile CRM logo
4.1
(518)

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
TenFold logo
4.7
(151)

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered
Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

learn more
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

Read more about Gladly

Users also considered
XCALLY logo
4.8
(128)

Omnichannel contact center management

learn more
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

Read more about XCALLY

Users also considered
Bright Pattern logo
4.8
(104)

Cloud Contact Center Software with Embedded AI

learn more
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

Read more about Bright Pattern

Users also considered
wolkvox logo
4.6
(98)

Communication management system for contact centers

learn more
Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.

Read more about wolkvox

Users also considered
Dialshree logo
4.7
(70)

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
InfoFlo logo
4.5
(95)

All-in-One CRM Software Solution

learn more

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

Read more about InfoFlo

Users also considered