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Best Call Center Apps Integrated with Salesforce Service Cloud

27 software options

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Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

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Integrates with Salesforce Service Cloud, CrankWheel, UserVoice, …

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Twilio

4.6
(245)

Voice and messaging for your web and mobile applications

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Integrates with Salesforce Service Cloud, monday.com, Navotar, …

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Aircall

4.3
(216)

Phone system for support and sales teams

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Integrates with Salesforce Service Cloud, PieSync, Richpanel, …

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Genesys Cloud

4.1
(111)

Mobile optimized cloud call center with multichannel routing

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Integrates with Salesforce Service Cloud, UserVoice, Google Workspace, …

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RingCentral Contact Center

4.3
(155)

The Collaborative Contact Center solution from the industry

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Integrates with Salesforce Service Cloud, Box, HaloITSM, …

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NICE inContact

4.2
(456)

Cloud Contact Center Software

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Integrates with Salesforce Service Cloud, livepro, Spoke Phone, …

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InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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Integrates with Salesforce Service Cloud, Twilio, ServiceNow, …

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LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

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Integrates with Salesforce Service Cloud, ConnectWise Manage, SysAid, …

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Scorebuddy

4.5
(40)

All-in-One Quality Management Platform for Contact Centers

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Integrates with Salesforce Service Cloud, Five9, Zendesk, …

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CloudTalk

4.6
(201)

Cloud-based call center software for sales and support teams

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Integrates with Salesforce Service Cloud, amoCRM, HubSpot Service Hub, …

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Five9

4.2
(384)

Cloud contact and call center software

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Integrates with Salesforce Service Cloud, ClickPoint, Logicbox, …

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Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

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Integrates with Salesforce Service Cloud, Auvik, Xero, …

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Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

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Integrates with Salesforce Service Cloud, ServiceNow, Oracle B2C Service, …

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Sabienzia

(0)

Cloud-based contact center software

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Integrates with Salesforce Service Cloud, Zendesk, Freshdesk

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Bright Pattern

4.8
(95)

Cloud Contact Center Software with Embedded AI

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Integrates with Salesforce Service Cloud, Twitter, ServiceNow, …

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8x8 Virtual Office

3.9
(190)

Voice, video, chat, contact center. In the cloud.

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Integrates with Salesforce Service Cloud, ClickPoint, Salesforce Sales Cloud, …

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Connect First

4.5
(52)

Omni-channel cloud contact center

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Integrates with Salesforce Service Cloud, sticky.io, Salesforce Sales Cloud, …

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Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, ExecVision, …

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Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, Zendesk, …

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Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Integrates with Salesforce Service Cloud, Twitter, DocuSign, …

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ZaiConversations

4.9
(10)

Cloud-based communication solution for SMBs

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Integrates with Salesforce Service Cloud, Zoho CRM, SugarCRM

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Monet Live WFO

4.4
(17)

Workforce management & optimization for contact centers

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Integrates with Salesforce Service Cloud, 3CLogic

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Integrates with Salesforce Service Cloud, Twitter, Dropbox Business, …

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Dezide

4.2
(5)

Interactive Troubleshooting Guides

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Integrates with Salesforce Service Cloud

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Natterbox

4.3
(3)

Global Phone System 100% native in Salesforce CRM

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Integrates with Salesforce Service Cloud, Salesforce Sales Cloud, ExecVision, …

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