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Customer Support Software for Freelancers (2026)
Last updated: March 2026
115 software options
Sponsored
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TitanHQ and Redstor powered by CyberSentriq
Read more about LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based webchat assistant for business conversations
Read more about Birdeye
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Read more about Smartsupp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based plug-and-play text messaging software
Read more about Textline
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication tool for support, marketing & sales
Read more about HelpCrunch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
Read more about Help Scout
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Issue tracking and workflow automation platform
Read more about Issuetrak
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Share information faster with visual context.
Read more about Zight
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing time tracking in Jira.
Read more about Tempo Timesheets
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Read more about Comm100
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage in impactful conversations
Read more about TeamSupport Messaging & Live Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omni-Channel Customer Relationship Management
Read more about Nextiva Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Read more about Chaport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn your SaaS product into a dialogue
Read more about Unless
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing and customer conversation management platform
Read more about Dashly