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143 software options

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Sponsored

Kayako

4.0

(176)

5

68

4

68

3

25

2

5

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone.

Read more about Kayako

Users also considered

Bitrix24

4.2

(989)

5

456

4

354

3

120

2

29

1

30

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All in one business management workspace

100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

Read more about Bitrix24

Users also considered

Zenvia Customer Cloud

4.1

(359)

5

158

4

119

3

52

2

16

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI for customer service to sell more and serve better

Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

Read more about Zenvia Customer Cloud

Users also considered

CommBox

(0)

Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

Read more about CommBox

Users also considered

Relish AI

(0)

Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

Read more about Relish AI

Users also considered

OmniOmni

(0)

We help to boost your sales and support customers in chats

OmniOmni is a business messenger aggregator. We provide communication with your customers via chatbots, WhatsApp, Viber, Telegram, Facebook Messenger, Instagram, and a free online chat.

Read more about OmniOmni

Users also considered

ChatPal

(0)

AI chatbot for messaging and social platforms

ChatPal helps businesses manage live customer conversations, automate responses, capture leads, and support bookings across WhatsApp, Instagram, Telegram, and website chat.

Read more about ChatPal

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered

Kapty

(0)

Lead-qualifying plugin with chat widgets

Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

Read more about Kapty

Users also considered

Helpdesk MX

(0)

Helpdesk & live chat for ecommerce support

Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

Read more about Helpdesk MX

Users also considered

Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Read more about Proto AICX Chat

Users also considered

Charla

(0)

Connect with your visitors instantly with live chat software

Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

Read more about Charla

Users also considered

Salesgroup AI

(0)

Cloud-based and AI-enabled sales assistant

Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

Read more about Salesgroup AI

Users also considered

Busatools

(0)

Cloud-based solution for optimizing website performance

Busatools is a cloud-based solution that offers a set of tools that help businesses optimize their websites and interact with users. It offers features such as live chat, feedback collection, user recordings, heatmaps, logs, and more.

Read more about Busatools

Users also considered

AtomX Live Chat

(0)

Providing customers with instant real time support

AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

Read more about AtomX Live Chat

Users also considered

Chat Breezes

(0)

Live chat software

Chat Breezes is a cloud-based live chat software that helps businesses automate chats, capture customer information, and qualify leads. Teams can label incoming messages automatically based on selected keywords to categorize and prioritize conversations. The platform allows managers to synchronize, share, and sell products directly through chat interactions.

Read more about Chat Breezes

Users also considered

AskHandle

(0)

Personalized AI Support made simple

AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

Read more about AskHandle

Users also considered

Zupport

(0)

Cloud-based chatbot solution for customer support.

Zupport.ai is an AI-powered support automation platform that helps businesses scale efficiently. It deflects repetitive tickets, enriches bug reports, and offers an intelligent knowledge assistant, multilingual help center, feature requests, and real-time Slack integration.

Read more about Zupport

Users also considered

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