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Best Free Live Chat Software

Live chat software helps businesses communicate with their customers in real time. Businesses can address customer queries promptly and even send proactive chats to customers to keep them engaged with the brand.

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Podium

4.5
(391)

Review management, reputation software, feedback & webchat

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Free
Fully customized pricing for your business needs and number of locations. Contact us for a free analysis.

Read more about Podium

Comm100 Live Chat

4.7
(101)

Free Live Chat Software with Unlimited Users and Chats

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Free
Live chat, messaging, ticketing, email, SMS, social & knowledge base - all in one, for free! Unlimited users, unlimited chats.

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Freshchat

3.9
(69)

Live Chat software for modern messaging

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Free
30-day free trial, no credit card required. Sprout - for startups: free for up to 10 users. Blossom - for teams: $19/user/month (paid monthly) or $15/user/month (paid annually).

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3CX

4.5
(231)

3CX communications system. Web & mobile apps (Android, iOS)

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Free
30-day free trial, no credit card required. Pricing is based on the number of simultaneous internal and external calls made, with support for an unlimited number of extensions.

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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Free
14-day free trial, no credit card required. Subscription plans: Free: $0/agent/month Ticket: $15/agent/month Ticket + Chat: $29/agent/month All-inclusive: $39/agent/month Self-hosted licenses: Downloadable: $11,950 - 20 agents included, +$690 for each additional agent. Enterprise: $34,950 - 50+ agents.

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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Free
User.com has a completely flexible pricing. You are able to choose the features you actually need. The exact price is calculated based on the number of contacts you have in your database and the features you choose.

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EngageBay

4.6
(69)

Integrated sales & marketing software for growing teams

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Free
Basic: $6.99/month paid yearly (or $9.99/month when paid monthly) for 15,000 contacts and 10,000 emails per month Growth: $23.99/month paid yearly (or $29.99/month when paid monthly) for 50,000 contacts and 25,000 emails per month Pro: $63.99/month paid yearly (or $79.99/month when paid monthly) for unlimited contacts and 50,000 emails per month

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Userbot

5.0
(2)

Conversational AI platform for handling customer queries

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Free
Userbot is offered across four pricing plans, outlined below. A free trial is available. • Free: Available for free • Starter: €49 per month • Professional: €99 per month • Enterprise: Contact Userbot directy for pricing information.

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BirdSeed

4.6
(15)

All-in-one Website Visitor Engagement Tool

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Free
BirdSeed is Totally Free! Includes all of our tools and 2 Users. We offer BirdSeed+ if you are in need of a few extras like footer brand removed and additional users

Read more about BirdSeed

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

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Free
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $50 per month. Service Hub Professional starts at $400 per month. Service Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/service?edition=starter&term=monthly

Read more about HubSpot Service Hub

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

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Free
TruCHAT Pro $30 per month - No contract / cancel anytime TruCHAT Developer $0 per month - Partner Membership required All TruChat accounts come with unlimited LIve agent seats and AI Chatbots.

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ngDesk

4.5
(11)

Ticket management for customer service and support teams

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Free
The always free plan includes unlimited users and agents, unlimited tickets and chats, and custom modules. Team version costs $ 9/user/month and includes all of the features of the free plan, plus 24/7 priority support, CRM integrations, and SSO. Professional version costs $29/user/month and includes all of the features of Team, plus custom development and plugins, GDPR, HIPPA, and SOX compliance, and on premise install.

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Smartsupp

4.7
(253)

Smartsupp is Free Live Chat with visitor recording

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Free
FREE forever package STANDARD: $10 monthly per agent PRO: $19 monthly per agent

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Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

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Free
A 30-day free trial is available, and a free plan for starter business tools, after which pricing is as follows: Special Plans: Start+: $24/month for 2 users CRM+: $69/month for 6 users Project+: $69/month for 24 users Business Plans: Standard: $99/month Professional: $199/month

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REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

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Free
Standard: $13.50 per license, per month Advanced: $25 per license, per month Enterprise: Custom pricing

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Gorgias

4.7
(73)

Help desk and customer service solution

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Free
BASIC: $60/month (or $50/month when billed annually) for unlimited users and 350 tickets/month included PRO: $300/month (or $250/month when billed annually) for unlimited users and 2000 tickets/month included ADVANCED: $750/month (or $625/month when billed annually) for unlimited users and 6000 tickets/month included Custom enterprise plans are also available - contact Gorgias for more information.

Read more about Gorgias

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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Free
Discover Plan: Free Expert Plan: • 29€/month • Up to 1000 users • 0.03€ per additional user Elite Plan: • 49€/month • Up to 2000 users • 0.03€ per additional user Enterprise Plan: Customized pricing upon request

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ProProfs Chat

4.8
(49)

Live chat software for websites

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Free
Free: $0 BRONZE: $9/month (billed monthly) or $8/month (billed annually). For 1 operators. SILVER: $19/month (billed monthly) $15/month (billed annually). For 2 operators. GOLD: $39/month (billed monthly) or $32/month (billed annually). For 3 operators. ENTERPRISE: $199/month (billed monthly) or $149/month (billed annually). For unlimited number of operators. A 15-day free trial is available

Read more about ProProfs Chat

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Free
● Free - up to 3 users, forever! ● Standard - $14/agent/month ● Professional - $23/agent/month ● Enterprise - $40/agent/month

Read more about Zoho Desk

Chatfuel

4.5
(17)

Build your bot now, no coding required.

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WikiPro

4.7
(27)

Customer communication platform for small business owners

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Free
WikiPro is offered across four pricing plans, outlined below. A free trial is available and a discount is given for annual commitments. Basic: $30 per month and $25 per month billed annually Standard: $60 per month and $50 per month billed annually Pro: $120 per month and $100 per month billed annually Enterprise: Contact WikiPro directly for pricing information.

Read more about WikiPro

elevio

4.6
(27)

Self-service support & customer education platform

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Free
Please refer to https://elev.io/pricing for more information.

Read more about elevio

CommBox

(0)

Cloud-based contact center and customer service solution

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Free
Contact CommBox for pricing details.

Read more about CommBox

Kayako

4.0
(158)

Unified customer service platform

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Free
Inbox: $15 per agent per month - a shared email, chat, and social inbox for small teams Growth: $30 per agent per month - customer service software for growing teams Scale: $60 per agent per month - customer service software for larger teams and businesses Kayako's Enterprise plan is also available for larger companies needing a custom approach to customer support software. The Enterprise plan starts at $100 per agent. Get in touch for more information.

Read more about Kayako

WotNot

(0)

No-code AI-bot builder for conversational marketing

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Free
$99/mo or $949/yr with a 14-day free trial.

Read more about WotNot

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