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Last updated: November 2026

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194 software options

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Tidio logo

Aill-in-one customer support software with AI features

Tidio is a live chat software suite comprising help desk, live chat, chatbot, and AI agent products. Talk to your customers in real time, integrate the live chat widget with your website and social media, and set up chabots for when you're off-line to continue providing support and generating leads.

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Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

Chatway combines live chat, AI-powered customer support, omnichannel messaging, automations, team collaboration, ecommerce integrations, mobile apps, Help Center, live translation, MCP, REST API, and Webhooks in one platform for faster, smarter customer service.

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Brevo logo

Cloud-based all-in-one marketing platform

Cloud-based marketing platform offering email, SMS, WhatsApp, automation, and CRM tools for businesses of all sizes.

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FocalScope logo

AI-powered customer service across channels

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

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WhatsApp logo

Real-time customer communications management software

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

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Chatra logo

Multichannel messaging built for businesses, big and small

Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace. Use chatbot automation to automate FAQ answers.

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Slack logo

A single place for team communication and workflows

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Chaport logo

Multi-channel live chat and chatbot software for business

Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.

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Chaty logo

Platform that supports various social and messaging channels

Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

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Storylane logo

Cloud-based interactive demo platform for B2B SaaS

Storylane is a cloud-based interactive demo platform for B2B SaaS GTM teams to build, personalize, share, and analyze product demos.

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Business in a Box logo

The Business Operating System for SMBs

Business in a Box (BIB) is a Business Operating System (BOS) for small and medium businesses. It brings tasks, projects, documents, communication, and team structure into one system, helping companies run with clarity instead of chaos.

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Lime Connect logo

AI software solution for customer messaging

Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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Help Scout logo

AI support suite

Help Scout is the AI support suite that turns customer conversations into growth for your business. Drawing on insights from 3+ billion conversations, it helps teams not only resolve more requests, but understand the larger story of each customer relationship.

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Gist logo

AI-enabled customer communication solution

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.

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Xenioo logo

Omnichannel virtual assistant platform

Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

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Zenzap logo

AI Agents for Work

For individuals and teams: AI agents connect tools, automate workflows, and help you work better and faster in a chat interface.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Customerly logo

Cloud-based AI customer service for SaaS teams

The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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ProProfs Chat logo

AI resolves. Humans close.

ProProfs Chat is the easiest live chat and AI customer service agent for instant, automated support. It is built for marketing, sales, and support teams across industries that want an easy live chat and AI customer service agent for instant, automated support, and stronger engagement.

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Ideta logo

Build AI agents. No code. No limits.

Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. It also includes a native livechat to seamlessly hand over conversations to human agents when needed.

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