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Employment Hero Logo

All-in-one HR payroll and recruitment platform

Table of Contents

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Employment Hero - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Employment Hero overview

Based on 239 verified user reviews

What is Employment Hero?

Reviews for Employment Hero come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Health, Wellness and Fitness (6%), and Retail (5%). The most frequent use case for Employment Hero cited by reviewers is human resources (69% of reviewers).

What are the most popular integrations for Employment Hero?

The Employment Hero integration most frequently cited by reviewers is Xero, an accounting product rated 4.5 out of 5 for its integration with Employment Hero.

Starting price

10usage based /
per month

Alternatives

with better value for money


Pros & Cons

Payroll

Leave Management

Employee Management

Setup

Employment Hero’s user interface

Ease of use rating:

Employment Hero pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(13)
3-4(72)
5(154)

What do users say about Employment Hero?

Reviews for Employment Hero come from a wide variety of industries, including Information Technology and Services (8% of reviewers), Health, Wellness and Fitness (6%), and Retail (5%). The most frequent use case for Employment Hero cited by reviewers is human resources (69% of reviewers).

Select to learn more


Who uses Employment Hero?

Based on 239 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Sports
Information Technology and Services
Logistics and Supply Chain
Others

Use cases

Human Resources
Payroll
Onboarding
Leave Management System
Time Clock

Employment Hero's key features

Most critical features, based on insights from Employment Hero users:

Recruitment management
Employee management
Payroll management
Onboarding
Time & attendance
Applicant tracking
Benefits management
Performance management
Compensation management

All Employment Hero features

Features rating:

360 degree feedback
401(k) tracking
Absence management
Academic/Education
Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Assessment management
Asynchronous learning
Attendance management
Attendance tracking
Audit management
Audit trail
Automated scheduling
Background screening
Benchmarking
Benefits management
Blended learning
Bonus management
Budgeting/Forecasting
Built-in course authoring
Candidate management
Candidate profiles
Candidate tracking
Careers page
Categorization/Grouping
Certification & licensing
Collaboration tools
Commenting/Notes
Compensation management
Compensation plan modeling
Compensation statements
Compliance management
Compliance tracking
Content library
Corporate/Business
Course management
Course tracking
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Deadline management
Deduction management
Disability insurance administration
Document generation
Document management
Document storage
Due date tracking
eCommerce management
eLearning companies
Electronic filing
Electronic forms
Electronic signature
Email management
Employee benefits administration
Employee database
Employee directory
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee recognition
Employee reward programs
Employee scheduling
Employee self service
Employee time tracking
Engagement tracking
Entity data management
Feedback management
Financial records tracking
For accountants
Forecasting
For small businesses
Goal management
Goal setting/tracking
HR management
Incentive management
Internal hr
Interview management
Interview scheduling
Job board
Job description management
Job management
Job posting
Knowledge management
Labor forecasting
Learning & development
Leave policy management
Leave tracking
Manager-to-Employee recognition
Market data analysis
Messaging
Mobile access
Mobile app
Mobile learning
Monitoring
Multi-Country
Multi-Currency
Multi-Jurisdictional
Multi-Language
Multi-State
Negative feedback management
Nominations
Offboarding
Onboarding
Ongoing performance tracking
Online applications
Online time clock
Organizational charting
Orientation workflow management
Overtime calculation
Payroll management
Payroll reporting
Peer appraisals
Peer-to-Peer recognition
Performance appraisal
Performance management
Performance metrics
Performance review management
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Recognition tracking
Records management
Recruitment management
Reimbursement management
Reminders
Reporting/Analytics
Reporting & statistics
Resource allocation
Resume parsing
Review cycle tracking
Rewards catalog
SCORM compliance
Screening services integration
Search/Filter
Secure data storage
Self assessment
Self service portal
Shift management
Shift scheduling
Shift swapping
Sick leave tracking
Skills tracking
Social recognition
Status tracking
Subsidiary governance
Summary Reports
Surveys & feedback
Tagging
Talent management
Talent pool
Task management
Tax calculation
Tax compliance
Tax forms
Template management
Third-Party integrations
Time & attendance
Time & expense tracking
Time off management
Time off requests
Timesheet management
Time tracking
Training management
User management
Vacation/Leave tracking
Variable workforce

Employment Hero alternatives

Employment Hero logo

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paylocity logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Rippling logo

Starting from

8

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BambooHR logo
visit website

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Employment Hero pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

HR Essentials

10

Per month

Features included:

  • Leave Management
  • Employee Records
  • Document Management
  • Onboarding And Offboarding
  • Policies And Compliance Tools
  • Help Centre And Chat Support

HR Engage

14

Per month

Features included:

  • Performance Reviews
  • Learning And Development Tools
  • Engagement Surveys
  • Recruitment Tools

HR Elite

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Workflow Automation
  • Custom Fields
  • Advanced Reporting
  • Enhanced People Insights

Employment Unlimited

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Payroll
  • Employee Assistance Program
  • Priority Support Services
  • HR Advisory
  • Recruitment Agent
  • Learning Bundle

User opinions about Employment Hero price and value

Value for money rating:

To see what individual users think of Employment Hero's price and value, check out the review snippets below.

“i liked the learning curve, i like that my information is secured, and i can manage my employee records in one place.”
Verified reviewer profile picture

Patricia M.

Administrative Clerrk

“The Chat BOT has also improved greatly over the past few months and now manages to resolve most issues instantly, which has been a real time-saver. While there are still a few teething issues that Employment Hero is aware of and has included in their product development roadmap, it’s clear they are committed to continuous improvement.”
LN

Lizi N.

Financial Controller

Employment Hero integrations (12)

Integrations rated by users

We looked at 239 user reviews to identify which products are mentioned as Employment Hero integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.6 (12)

KeyPay logo
KeyPay

Integration rating: 4.0 (4)

Integration rating: 5.0 (2)

Its your keft and right hands talking… cant run the quoting and job management in an airlock from your accounting system

Seamless Integration

SS

Sharelle S.

Estimator

1/2
Go1 logo
Go1

Integration rating: 3.5 (2)

Integration rating: 3.0 (2)

Employment Hero customer support

What do users say about Employment Hero customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Employment Hero customer support.

A large number of users highlight responsive and helpful customer support, often resolving issues quickly and efficiently.

Widespread user sentiment praises the support team's friendliness and willingness to assist with setup and ongoing queries.

Broad user base finds support accessible through multiple channels, with helpful resources and guidance available.

A minority of users report difficulty reaching support, slow response times, and limited phone support options.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
Webinars
Live online
Videos

To see what individual users say about Employment Hero's customer support, check out the review snippets below.

“There are a few glitches every now and then, but the customer service is pretty good, so fixes are provided.”

AM

Anne-Marie L.

Office Manager

“Very helpful with initial set up, outstanding customer service.”

SN

Susanna N.

Executive Assistant

“Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features.”

GD

Gwilym D.

CHRO

Employment Hero FAQs

Q. What is Employment Hero used for?

Employment Hero is an AI powered employment operating system that consolidates recruitment, human resources, payroll and employee benefits management into a unified platform for small and medium sized businesses. The software supports organisations across industries such as NDIS and healthcare, information technology and software development, manufacturing, retail, hospitality, childcare and education, professional services, legal and financial services, freight and logistics and construction. The platform operates in Australia, New Zealand, Canada including Quebec, the United Kingdom, Singapore and Malaysia, offering region specific compliance and payroll capabilities for managing employment processes from hiring through retirement. The human resources module delivers automated onboarding workflows that digitally collect employee details and documents with customizable processes. Centralized employee records are accessible through a self-service portal where individuals manage personal information and performance objectives. Time and attendance features automate tracking of hours, timesheets and rostering with synchronization across the system, while leave management provides transparent processing of leave requests and policy enforcement. Compliance tools track local labour regulations, provide templated contracts and policy documents and issue alerts for regulatory changes. The recruitment suite encompasses job posting, applicant tracking and interview scheduling with AI powered talent matching to shortlist and screen candidates, alongside digital offer management and employer of record services for hiring in more than one hundred eighty countries. The payroll engine automates end-to-end payroll processing with automatic tax calculations and deductions, support for Single Touch Payroll Phase Two reporting in Australia and Fair Work compliant modern award calculations. Digital payslip generation is available through the self-service portal with customizable templates and superannuation contributions are processed in a single workflow for Australian operations. Workforce planning and task management tools enable scheduling, forecasting and assignment tracking to optimize resource allocation. Employee experience features include a mobile superapp that integrates work administration, leave management, financial wellbeing and benefits access with earned wage access functionality to deliver real-time pay advances. Employment Hero integrates with accounting platforms such as Xero, MYOB and QuickBooks for financial data synchronization and connects to third-party time tracking solutions to ensure accurate attendance management. The platform offers application programming interface access for custom integrations with proprietary systems and supports embedded superannuation services through partner networks. Enterprise-grade security encompasses advanced encryption protocols, multi-factor authentication and role-based access control with regular audits to safeguard sensitive data. Multi-country payroll support, multi-language interfaces and multi-currency capabilities enable centralized management of international teams in compliance with regional data protection regulations.

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