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iCIMS Hire Logo

Applicant tracking and recruiting software

Table of Contents

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iCIMS Hire - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

iCIMS Hire overview

Verified reviewer profile picture

Based on 819 verified user reviews

What is iCIMS Hire?

Reviews for iCIMS Hire come from a wide variety of industries, including hospital & health care (9% of reviewers), computer software (7%), and staffing and recruiting (7%). The most frequent use case for iCIMS Hire cited by reviewers is applicant tracking (51% of reviewers).

What do users say about iCIMS Hire pricing?

Some reviewers feel iCIMS Hire is cost-effective for organizations needing its time-saving features, and they appreciate its competitive pricing compared to previous solutions. However, many users say the overall pricing is high, with extra costs for add-ons, integrations, and support accumulating quickly.

Starting price

Alternatives

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Pros & Cons

Applicant Tracking

Candidate Management

Features

Limited and complex search tools

High and incremental costs

Cumbersome and unintuitive reporting

iCIMS Hire’s user interface

Ease of use rating:

iCIMS Hire pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(31)
3-4(395)
5(393)

What do users say about iCIMS Hire?

Reviews for iCIMS Hire come from a wide variety of industries, including hospital & health care (9% of reviewers), computer software (7%), and staffing and recruiting (7%). The most frequent use case for iCIMS Hire cited by reviewers is applicant tracking (51% of reviewers).

Select to learn more


Who uses iCIMS Hire?

Based on 819 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Hospital & Health Care
Computer Software
Staffing and Recruiting
Retail
Others

Use cases

Recruiting
Applicant Tracking
Onboarding
Job Board
Talent Management

iCIMS Hire's key features

Most critical features, based on insights from iCIMS Hire users:

Applicant tracking
Job posting
Resume search
Employee profiles
Application management
Candidate management

All iCIMS Hire features

Features rating:

Employee onboarding
Alerts/Notifications
Resume storage
Assessment management
Resume posting
Resume parsing
Candidate tracking
Interview scheduling
Reporting & statistics
Reference checking
Mobile access
Interview practice session
Candidate profiles
Onboarding
Resume database
Reporting/Analytics
HR management
Job management
Job requisition
Recruitment management
Workflow management
Real-Time reporting
Interview management
Email templates
Activity dashboard
Email management
Electronic forms
Electronic signature
Document management
Training management
Task management
Self service portal
Recruiting firms
Compliance management
Compliance tracking
Communication management
Referral tracking
Collaboration tools
Chat/Messaging
Careers page
Boolean search
Background screening
API
Session recording
Skill assessment & scoring
SMS messaging
Social media integration
Social recruiting
Talent management
Talent pool
Third-Party integrations
Two-Way audio & video
Email marketing
Employee handbook
Feedback management
For accountants
Individual development plans
Internal hr
Dashboard
Job board
Job description management
Customizable reports
Job marketplace
Customizable fields
Live video interview
Matching engine
Customizable branding
Offboarding
CRM
Orientation workflow management
Panel interviews
Performance management
Performance metrics
Pipeline management
Pre-recorded messages
Question library

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iCIMS Hire pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about iCIMS Hire price and value

Value for money rating:

Of 53 reviews that provide robust commentary on iCIMS Hire's price and value, 43% mention it in a positive light.

Some reviewers feel iCIMS Hire is cost-effective, especially for organizations that benefit from its time-saving features and customizable options. Users think the platform delivers value for the money spent, particularly when considering its ease of use, efficiency, and the ability to streamline job postings across multiple portals. Some users report that the base version is reasonably priced and meets their needs, but they note that additional customization or advanced features often require extra fees. Reviewers appreciate that the software can be competitively priced compared to what they previously paid for less functionality. Some reviewers find the recurring costs for integrated solutions negotiable if discussed with the vendor.

However, many users say the overall pricing is high, especially for small businesses, non-profits, or organizations with limited budgets. Reviewers indicate that extra costs accumulate quickly for add-ons, integrations, upgrades, and customizations, sometimes making the total investment much higher than anticipated. Some users report frustration with high initialization fees and the need to pay for multiple services separately. They say that even with paid plans, certain desired functionalities remain locked behind additional charges. Some reviewers find the product more expensive than competitors, especially when factoring in the ongoing costs for enhancements and support.

, and

To see what individual users think of iCIMS Hire's cost and value, check out the review excerpts below.

“It is very cost effective and it saves so much time on populating our jobs on different portals. ”
CY

Christine Y.

Talent Acquisition Specialist

“The iCIMS NOW platform has all the functions you need and works well for a relatively low price point.”
NT

N. T.

Recruiter

“They approached us this year less than 30 days from renewal with a 230% price hike which I obviously do not have time to change products so I am stuck for another year. ”
AF

Austin F.

CIO

iCIMS Hire integrations (138)

Integrations rated by users

We looked at 819 user reviews to identify which products are mentioned as iCIMS Hire integrations and how users feel about them.

Integration rating: 5.0 (1)

ZipRecruiter logo
ZipRecruiter

Integration rating: 5.0 (1)

iCIMS Hire customer support

What do users say about iCIMS Hire customer support?

Customer support rating:

We analyzed 185 verified user reviews to identify positive and negative aspects of iCIMS Hire customer support.

Widespread user sentiment highlights iCIMS Hire's responsive and knowledgeable customer support team.

A fair number of users value the quick turnaround and helpfulness when resolving issues or answering questions.

Multiple users appreciate having dedicated account reps and easy access to support via phone or ticketing.

A minority of users report inconsistent support quality, slow response times, and difficulty getting clear answers.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support

Training options

In person
Documentation
Webinars
Live online
Videos

To see what individual users say about iCIMS Hire's customer support, check out the review snippets below.

“As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future.”

MS

Megan S.

Human Resources Coordinator

“Customer service is a top priority for me and I believe that many companies have lost track of that priority over the last several years; however, iCIMS is not one of those companies. Whether its a quick question for the help desk or a compex issue that I need help from my Relationship Director on, I always get the best service and together we conquer any issues that arise.”

RH

Ryan H.

Senior Corporate Recruiter

“The support is zero help either, being extremely dismissive and always blaming the end user rather than escalating tickets, they close them to keep their numbers up to par.”

Verified reviewer profile picture

Kristi N.

Corporate Recruiter

iCIMS Hire FAQs

Q. Who are the typical users of iCIMS Hire?

iCIMS Hire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is iCIMS Hire used for?

iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers. iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition. iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.


Q. What are the benefits of using iCIMS Hire?

  • Advanced applicant tracking for seamless job board posting and stronger candidate communications

  • Robust, custom reporting

  • Powerful CRM and recruitment marketing functionality

  • Award-winning customer service

  • Platform-as-a-Service framework for stronger integrations and insight


  • Q. What languages does iCIMS Hire support?

    iCIMS Hire supports the following languages:
    Chinese (Simplified), English, French, German, Italian, Portuguese, Spanish


    Q. Does iCIMS Hire support mobile devices?

    iCIMS Hire supports the following devices:
    Android, iPad, iPhone


    Q. Does iCIMS Hire offer an API?

    Yes, iCIMS Hire has an API available for use.


    Q. What level of support does iCIMS Hire offer?

    iCIMS Hire offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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