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iCIMS Hire
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Applicant tracking and recruiting software
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iCIMS Hire - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
iCIMS Hire overview

Based on 819 verified user reviews
What is iCIMS Hire?
Reviews for iCIMS Hire come from a wide variety of industries, including hospital & health care (9% of reviewers), computer software (7%), and staffing and recruiting (7%). The most frequent use case for iCIMS Hire cited by reviewers is applicant tracking (51% of reviewers).
What do users say about iCIMS Hire pricing?
Some reviewers feel iCIMS Hire is cost-effective for organizations needing its time-saving features, and they appreciate its competitive pricing compared to previous solutions. However, many users say the overall pricing is high, with extra costs for add-ons, integrations, and support accumulating quickly.
Starting price
Alternatives
with better value for money
Pros & Cons
Applicant Tracking
Candidate Management
Features
Limited and complex search tools
High and incremental costs
Cumbersome and unintuitive reporting
iCIMS Hire’s user interface
iCIMS Hire pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.1
Customer support
4.4
Reviews sentiment
What do users say about iCIMS Hire?
Reviews for iCIMS Hire come from a wide variety of industries, including hospital & health care (9% of reviewers), computer software (7%), and staffing and recruiting (7%). The most frequent use case for iCIMS Hire cited by reviewers is applicant tracking (51% of reviewers).
Select to learn more
Who uses iCIMS Hire?
Based on 819 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
iCIMS Hire's key features
Most critical features, based on insights from iCIMS Hire users:
All iCIMS Hire features
Features rating:
iCIMS Hire alternatives
iCIMS Hire pricing
Starting from
No pricing info
User opinions about iCIMS Hire price and value
Value for money rating:
Of 53 reviews that provide robust commentary on iCIMS Hire's price and value, 43% mention it in a positive light.
Some reviewers feel iCIMS Hire is cost-effective, especially for organizations that benefit from its time-saving features and customizable options. Users think the platform delivers value for the money spent, particularly when considering its ease of use, efficiency, and the ability to streamline job postings across multiple portals. Some users report that the base version is reasonably priced and meets their needs, but they note that additional customization or advanced features often require extra fees. Reviewers appreciate that the software can be competitively priced compared to what they previously paid for less functionality. Some reviewers find the recurring costs for integrated solutions negotiable if discussed with the vendor.
However, many users say the overall pricing is high, especially for small businesses, non-profits, or organizations with limited budgets. Reviewers indicate that extra costs accumulate quickly for add-ons, integrations, upgrades, and customizations, sometimes making the total investment much higher than anticipated. Some users report frustration with high initialization fees and the need to pay for multiple services separately. They say that even with paid plans, certain desired functionalities remain locked behind additional charges. Some reviewers find the product more expensive than competitors, especially when factoring in the ongoing costs for enhancements and support.
, and
To see what individual users think of iCIMS Hire's cost and value, check out the review excerpts below.
iCIMS Hire integrations (138)
Integrations rated by users
We looked at 819 user reviews to identify which products are mentioned as iCIMS Hire integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
iCIMS Hire customer support
What do users say about iCIMS Hire customer support?
Customer support rating:
We analyzed 185 verified user reviews to identify positive and negative aspects of iCIMS Hire customer support.
Widespread user sentiment highlights iCIMS Hire's responsive and knowledgeable customer support team.
A fair number of users value the quick turnaround and helpfulness when resolving issues or answering questions.
Multiple users appreciate having dedicated account reps and easy access to support via phone or ticketing.
A minority of users report inconsistent support quality, slow response times, and difficulty getting clear answers.
Support options
Training options
To see what individual users say about iCIMS Hire's customer support, check out the review snippets below.
“As an iCIMS administrator, I love that I am able to make configuration changes myself, independent of iCIMS Customer Support, for a huge variety of functions. When there's a change that I don't know how to make, the Customer Support team will walk me through the steps so that I am empowered to make the change in the future.”
Megan S.
Human Resources Coordinator
“Customer service is a top priority for me and I believe that many companies have lost track of that priority over the last several years; however, iCIMS is not one of those companies. Whether its a quick question for the help desk or a compex issue that I need help from my Relationship Director on, I always get the best service and together we conquer any issues that arise.”
Ryan H.
Senior Corporate Recruiter
“The support is zero help either, being extremely dismissive and always blaming the end user rather than escalating tickets, they close them to keep their numbers up to par.”

Kristi N.
Corporate Recruiter
iCIMS Hire FAQs
iCIMS Hire has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is iCIMS Hire used for?
iCIMS is a leading provider of Software-as-a-Service (SaaS) business platforms for enterprise-sized organizations. Dedicated to the world of talent acquisition, iCIMS products make it easy to streamline the recruitment lifecycle. The iCIMS Applicant Tracking solution is designed for enterprise-sized organizations looking to streamline their recruitment, advance their applicant tracking, simplify job postings, and engage with job seekers. iCIMS offers enterprise companies a powerful software suite of solutions designed with modern-day recruiters in mind. Backed by automation and innovation, iCIMS provides recruiters and HR professionals with the collaborative tools that them an edge over the competition. iCIMS holds the belief that a product is only as strong as the service behind it and, as a result, is committed to the ongoing pursuit of 100% customer satisfaction. iCIMS’ industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many competing solution providers simply cannot offer.
Q. What are the benefits of using iCIMS Hire?
Q. What languages does iCIMS Hire support?
iCIMS Hire supports the following languages:
Chinese (Simplified), English, French, German, Italian, Portuguese, Spanish
Q. Does iCIMS Hire support mobile devices?
iCIMS Hire supports the following devices:
Android, iPad, iPhone
Q. Does iCIMS Hire offer an API?
Yes, iCIMS Hire has an API available for use.
Q. What level of support does iCIMS Hire offer?
iCIMS Hire offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support
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