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Vonage Business Communications Logo

Vonage Business Communications

Cloud-based business VoIP phone service

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(6)

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Vonage Business Communications Reviews - Page 5

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307 reviews

Recommended

AH
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Alaina H.

Cosmetics, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vonage

Reviewed 3 years ago
Pros

Vonage is extremely helpful in our day-to-day operations because we can quickly pull up numbers and copy them over onto our scheduling/client platform to see which clients called immediately. I also enjoy being able to hear a voicemail through the computer quickly, and being able to read a transcript of it is EXTREMELY helpful and I wish that feature were integrated into more businesses

Cons

Calls through the mobile app do lag quite a bit; the app will start ringing after the phone has already been ringing for a moment, so it almost always rings once and goes to voicemail since its inaccurate

NB
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Nabeel B.

Staffing and Recruiting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Alright Calling tool

Reviewed 2 years ago

It is an alright tool, the reports it provides are good, however calling can be improved.

Pros

Ease of using it. dialing and making calls is very easy

Cons

The connection is not always very good, sound quality is not very good at times, connecting calls sometimes takes a lot of time or does not connect at all.