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Recommended
Alaina H.
Cosmetics, 11-50 employees
Used daily for 6-12 months
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Vonage is extremely helpful in our day-to-day operations because we can quickly pull up numbers and copy them over onto our scheduling/client platform to see which clients called immediately. I also enjoy being able to hear a voicemail through the computer quickly, and being able to read a transcript of it is EXTREMELY helpful and I wish that feature were integrated into more businesses
Calls through the mobile app do lag quite a bit; the app will start ringing after the phone has already been ringing for a moment, so it almost always rings once and goes to voicemail since its inaccurate
Nabeel B.
Staffing and Recruiting, 201-500 employees
Used daily for 2+ years
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It is an alright tool, the reports it provides are good, however calling can be improved.
Ease of using it. dialing and making calls is very easy
The connection is not always very good, sound quality is not very good at times, connecting calls sometimes takes a lot of time or does not connect at all.