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Operations Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Supercharge HubSpot CRM with a full toolkit for ops teams.
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Operations Hub - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Operations Hub overview
What is Operations Hub?
Operations Hub is a toolkit with everything you need to connect, clean, and automate your customer data. This native integration by HubSpot, synchronizes contacts, leads, and company data two-ways and in real time. Operations teams spend 80% of their time putting out data and process fires and only 20% driving business strategy and improving the customer experience. To change that, Operations Hub supercharges HubSpot CRM by uniting all your customer data on one connected platform. The result is a more efficient, aligned, and agile business, an unhindered and strategic ops team, and a friction-free customer experience. Avoid third-party integration tools and save hours of manual data entry by having a truly connected CRM. With Operations Hub you can also set up custom automation empowered by dependable, consistent, and up-to-date data across systems.
Who uses Operations Hub?
Reviews for Operations Hub come from a wide variety of industries, including marketing and advertising (13% of reviewers), information technology and services (10%), and real estate (10%). The most frequent use case for Operations Hub cited by reviewers is contact management (47% of reviewers).
What do users say about Operations Hub pricing?
Some users report that Operations Hub offers good value for money, especially with generous free and basic tiers, and they find the Starter plan competitive. However, some users say pricing can be high, with extra fees and unclear higher-tier costs.
Starting price
per month
Alternatives
with better value for money
Operations Hub’s user interface
Operations Hub pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Operations Hub?
Reviewers indicate Operations Hub streamlines contact syncing and management across multiple platforms, saving them significant time and effort. They appreciate its intuitive setup, reliable integrations with popular CRMs and marketing tools, and automated workflows that reduce manual tasks. They find the interface easy to use and value the flexibility in customizing sync rules and automations. Some highlight responsive customer support and the ability to scale as their business grows.
They report that pricing can become expensive for larger contact volumes or advanced features, and wish for broader integration options. Some mention occasional delays in support responses and a learning curve for complex workflows.
Select to learn more
Who uses Operations Hub?
Based on 264 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Operations Hub's key features
Most critical features, based on insights from Operations Hub users:
All Operations Hub features
Features rating:
Operations Hub alternatives
Operations Hub
Starting from
50
Per month
Cognito Forms
Starting from
19
Per month
Workato
Starting from
No pricing info
Domo
Starting from
No pricing info
Operations Hub pricing
Pricing plans
Pricing details:
User opinions about Operations Hub price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Operations Hub's price and value, 60% mention it in a positive light.
Some users report that Operations Hub offers good value for money, especially appreciating the basic and free tiers for their generous features. They find the Starter plan competitive and the pricing mechanism simpler over time. Some reviewers feel that while the product is not the cheapest, its reliability and interoperability justify the cost. However, some users say the pricing can be high, particularly for startups or large volumes of data. They mention additional fees for extra features and express frustration with the cost for higher tiers and the lack of explicit pricing details.
, and
To see what individual users think of Operations Hub's cost and value, check out the review excerpts below.
Lee M.
Protection & Mortgage Adviser
Joshua R.
CEO
Operations Hub integrations (70)
Operations Hub customer support
What do users say about Operations Hub customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of Operations Hub customer support.
Widespread user sentiment highlights the support team's responsiveness and effectiveness in resolving issues quickly.
A significant portion of users appreciate the friendly, professional, and detailed assistance provided during setup and troubleshooting.
A limited number of users mention delays in response times and difficulty reaching support, especially due to lack of live chat or time zone differences.
Support options
Training options
To see what individual users say about Operations Hub's customer support, check out the review snippets below.
“There was a minor hiccup in setting up the mapping, but the customer service was able to fix the problem in less than a day!”
Spencer J.
Director of Research
“Customer support was very attentive and responsive to our calls and issues.”
Carl B.
Owner
“Lastly, the customer support takes quite a while sometimes. While I have gotten responses within the same day, I have also waited 4-5 days for a response.”
Phil S.
Marketing
Operations Hub FAQs
Operations Hub has the following pricing plans:
Starting from: $50.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Operations Hub?
With Operations Hub, you'll have:
1. A truly connected CRM: Keep your customer data in sync across all your business apps, two ways and in real-time. Save hours of manual data entry for your ops teams.
2. A database that cleans itself: Ensure data quality by automatically decluttering date properties, cleaning up country codes, polishing up phone number fields, and more.
3. Automation as flexible as your imagination: Set up custom automation to remove friction from your entire business process and adapt to ever-changing customer needs.
Q. Who are the typical users of Operations Hub?
Operations Hub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Operations Hub support?
Operations Hub supports the following languages:
Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Operations Hub offer an API?
Yes, Operations Hub has an API available for use.
Q. What other apps does Operations Hub integrate with?
Operations Hub integrates with the following applications:
HubSpot Marketing Hub, Constant Contact, Microsoft Outlook, Adobe Commerce, Aircall, Zoho CRM, Bullhorn ATS & CRM, ActiveCampaign, Airtable, RingEX, Freshsales, NetSuite, SalesLoft, Freshdesk, Brevo, Mindbody, Stripe, Google Contacts, Microsoft 365, Nimble, SquaredUp, Keap, Mailchimp, Xero, HubSpot Sales Hub, HubSpot CRM, Intercom, BigCommerce, HubSpot Service Hub, Zendesk Suite
Q. What level of support does Operations Hub offer?
Operations Hub offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base
