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Conversational Marketing Platform Software

Last updated: March 2026

191 software options

Typeform logo

Typeform

Interactive form builder for data collection

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Engage and qualify leads with conversational forms, real-time enrichment, and automated follow-ups.

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CTM logo

CTM

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Avochato logo

Avochato

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Sinch Engage logo

Sinch Engage

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an all-in-one conversational marketing platform that helps you convert leads and drive loyalty via SMS, MMS, RCS & WhatsApp. Run two-way campaigns at scale on mobile, with automation, CRM integration, enterprise-grade security & compliance, and 24/7 support. 

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LiveAgent logo

TitanHQ and Redstor powered by CyberSentriq

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CyberSentriq unites TitanHQ and Redstor to deliver AI‑driven cybersecurity and data protection for 3,000+ MSPs and 150k SMBs worldwide

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HumanBot logo
Category Leaders

AI chat transforms customer experience.

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HumanBot is an AI chatbot solution that learns your business to automate sales, customer support, and more. With HumanBot, you get unlimited access to data-trained AI chat, real-time voice chat with AI humans, location detect AI auto-translate, and an AI chat funnel builder.

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Intercom logo

AI-powered customer service with helpdesk

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Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

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Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Tidio logo
Category Leaders

Aill-in-one customer support software with AI features

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Tidio is a conversational marketing platform comprising live chat, chatbot, AI agent, and lead generation features. Engage your customers live, generate leads via chatbot automation, answer questions about products and services with Lyro, an AI agent that provides truthful, human-like answers.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Superchat logo
Category Leaders

The comprehensive messaging suite for your business.

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Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

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Smartsupp logo
Category Leaders

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Leveraging a live chat to perform conversational marketing is an asset to any business. Smartsupp is an all-in-one multichannel Conversational Marketing Platform that provides live chat, chatbots, powerful visitor data and metrics tools, a customizable widget to reinforce branding, and much more.

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TextP2P logo
Category Leaders

SMS Marketing and Ringless Voicemail Drops with Automation

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TextP2P offers texting, email, and ringless voicemail combined in platform for small to medium size businesses in the US & Canada. The platform allows users to do bulk messaging or do 2-way conversations with a 98% open rate. It also supports message automation, keywords, and surveys.

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Wati logo

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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Drift logo
Category Leaders

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Zenvia Customer Cloud helps your company sell more and serve better by unifying channels, data, and journeys in a single solution.

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Tiledesk logo
Category Leaders

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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Attentive logo
Category Leaders

AI-enabled SMS and email marketing platform

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Attentive is an AI-powered SMS and email marketing platform that enables businesses to deliver personalized messaging at scale. The platform combines SMS, RCS, and email capabilities with advanced AI technology to help companies connect with customers through targeted campaigns. Attentive offers tools for list growth, analytics, and compliance while supporting various industries including retail, hospitality, and entertainment across multiple countries.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Clepher logo
Category Leaders

Get Clepher with Chatbots

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With Clepher's AI-powered conversational chatbots, users engage with customers on Facebook, Messenger, and Instagram Direct Message. Building a bot is easy with the visual drag n' drop builder. Use any of the 50+ native integrations. Add Zapier or Make to take your bot to the next level!

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CoPilot AI logo

Streamline Your Sales Pipeline with CoPilot AI

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Transform your sales strategy with CoPilot AI, cutting-edge AI-powered sales enablement software. Prioritize prospects, engage with purposeful messages, and deliver personalized insights to elevate your conversion rates.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Popular conversational marketing platform comparisons

LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite
Intercom logo
Zendesk Suite logo
IntercomvsZendesk Suite
Typeform logo
Google Forms logo
TypeformvsGoogle Forms
HumanBot logo
Intercom logo
HumanBotvsIntercom
Birdeye logo
Podium logo
BirdeyevsPodium
Weave logo
Lighthouse 360 logo
WeavevsLighthouse 360
Lime Connect logo
Tidio logo
Lime ConnectvsTidio
Tidio logo
Intercom logo
TidiovsIntercom
Zenvia Customer Cloud logo
Zendesk Suite logo
Zenvia Customer CloudvsZendesk Suite