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Top Rated Conversational Marketing Platform Software with Customer experience management - Page 3

Last updated: September 2026

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99 software options

insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Wachatbot logo

Customer relationship software that uses WhatsApp.

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Wachatbot is software for creating and sending marketing campaigns via WhatsApp. It enables users to send unlimited messages, set up automatic responses, and provide a support bot for users to select different questions. It records data to create result statistics.

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Haptik logo

Cloud-based conversational AI platform for enterprises

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Haptik is a cloud-based conversational AI platform for mid-market and large enterprises, offering AI agents for customer support.

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VIVI logo

Conversational AI platform

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VIVI is a conversational AI solution that offers voice and chat interactions across multiple channels, such as websites, apps, and telephony. It provides customer support, sales, and lead generation, order processing, appointment bookings, and surveys, and can scale to your needs.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Velaro logo

Driving business success through every conversation.

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Engage visitors the moment they land on your website. Velaro’s AI conversations answer questions instantly, guide people to the right information or offer, and capture details for your CRM so sales can follow up and marketing can nurture leads automatically.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

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Cloud-based conversational AI platform orchestrating AI agents, human agents, and LLMs across messaging and voice channels.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

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Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

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Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

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Podium logo

Cloud-based AI platform for local business growth

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Cloud-based AI platform for local and SMB businesses unifying text, phone, email, social, reviews, and payments in a single inbox.

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1mind logo
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Cloud-based AI GTM agents for B2B revenue teams

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1mind deploys multimodal AI agents for B2B revenue teams to qualify leads, deliver live demos, handle objections, and manage the full.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries.

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Salesforce Marketing Cloud logo

Customer relationship management solution

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Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

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Zigment logo
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Cloud-based agentic customer journey platform

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Zigment is a cloud-based agentic customer journey platform that automates omnichannel lead engagement, qualification, and CRM handoff.

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ChatGenius logo
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AI-powered Meta Messenger automation platform

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ChatGenius is an AI-powered Meta Messenger bot that automates conversations across Facebook and Instagram. The platform features GPT-5 technology, sentiment analysis, and supports thirteen languages with automatic detection, while offering integrated booking capabilities and team collaboration tools for managing customer interactions.

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Knock logo
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Cloud-based sales engagement & conversational marketing tool

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Knock is a cloud-based sales engagement and conversational marketing software that helps businesses initiate Slack conversations with leads from any marketing channel.

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Voiceflow logo
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Cloud-based AI agent builder for enterprise teams

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Cloud-based platform for building, deploying, and monitoring chat and voice AI agents across web, mobile, WhatsApp, SMS, and voice.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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Ownchat logo
(0)

Connect, Automate, Succeed

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OwnChat is a conversational marketing platform that helps streamline customer communication on WhatsApp. The platform helps automate messaging, showcase products, and collaborate seamlessly.

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