getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

SMS Marketing Software with Customer Database (2026)

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

Key features of SMS Marketing Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • SMS Messaging: Reviewers highlight the broad reach, reliability, and efficiency of SMS for both customer and staff communications. Bulk messaging and scheduling features are particularly valued. 98% of reviewers rated this feature as important or highly important.
  • Campaign Scheduling: Users appreciate the ability to plan and automate sending messages at optimal times, enhancing engagement and time management. 96% of reviewers rated this feature as important or highly important.
  • Mass Texting: Reviewers value the capability to quickly send messages to large groups, citing increased reach and efficiency. Customizable fields and segmentation are also appreciated. 94% of reviewers rated this feature as important or highly important.
  • Message Personalization: Users highlight that personalization, such as including recipient-specific information, improves engagement and makes messages feel more tailored. 90% of reviewers rated this feature as important or highly important.
  • Scheduled Messaging: Reviewers find scheduling messages in advance crucial for timely communication and effective time management, allowing messages to be sent at specific times. 90% of reviewers rated this feature as important or highly important.
  • 2-Way Messaging: Users appreciate real-time, interactive communication that allows for back-and-forth conversations, enhancing customer engagement and responsiveness. 84% of reviewers rated this feature as important or highly important.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


90 software options

Mailchimp logo

Email and SMS marketing automation platform

learn more
Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Read more about Mailchimp

Users also considered
Goldie logo

Salon booking platform for beauty professionals

learn more
Goldie helps independent beauty pros and small teams send SMS reminders and promotions to reduce no-shows, boost loyalty, and grow their business.

Read more about Goldie

Users also considered
Omnisend logo
Category Leaders

Drives revenue via automated eCommerce marketing

learn more
Trusted by 150k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey. Build customer relationships & drive sales on autopilot. 1-click integrations with Shopify, BigCommerce, WooCommerce, Wix & more.

Read more about Omnisend

Users also considered
EngageBay CRM logo
Category Leaders

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Easy text message marketing
There’s no easier or faster way to create text message marketing campaigns and start building your subscriber list. Perfect for things, like special deals, real-time updates and more.

Read more about Marketing 360

Users also considered
Intercom logo

AI-powered customer service with helpdesk

learn more
Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Klaviyo logo

AI-enabled email marketing solution for B2C companies

learn more
Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

Read more about Klaviyo

Users also considered
Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

learn more
Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

Read more about Campaign Monitor by Marigold

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE SMS marketing software and CRM, used by 12 million companies worldwide. Cloud and on-premise, with open source code.

Read more about Bitrix24

Users also considered
Kangaroo logo

An all-in-one Loyalty and Marketing Platform for businesses.

learn more
Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

Read more about Kangaroo

Users also considered
Doctible logo

Reputation management & patient communication for healthcare

learn more
Doctible's platform makes it easy for practices to serve patients and maximize performance by automating back-office operations and boosting the practice' reputation. With Doctible, Practices can make managing day-to-day operations easier and more efficient, saving time and money.

Read more about Doctible

Users also considered
GoReminders logo

Text & email reminders for appointments, meetings & more

learn more
GoReminders is an appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages & emails to send to clients in order to reduce the number of no-shows and confirm appointments.

Read more about GoReminders

Users also considered
Podium logo

AI-enabled lead management and conversion platform

learn more
With Podium, you can maintain data-rich customer profiles and use them to personalize your marketing. Incorporate custom data fields, activity tracking, and unlimited conversation and call history to send the right message at the right time, so you can drive repeat and consistent sales.

Read more about Podium

Users also considered
TapMango logo

Customer Loyalty & Marketing Platform

learn more
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Read more about TapMango

Users also considered
Caspio logo

Build online database applications without coding.

learn more
Caspio is the world’s leading NO-CODE platform for building online database applications without having to write code.

Read more about Caspio

Users also considered
Thryv logo

All-in-one management solution built for small business

learn more
SMS marketing for small business. Schedule texts in advance. Include coupons, short codes, interactive buttons. Includes text-enablement to your business phone.

Read more about Thryv

Users also considered
vcita logo

Appointment scheduling and reminder solution

learn more
Easily create beautiful Marketing Campaigns using vcita's custom template. Segment clients based on their location, interests and more. Use a pre-built template to create gorgeous, mobile-friendly marketing campaigns, designed with customer engagement in mind.

Read more about vcita

Users also considered
TextP2P logo
Category Leaders

SMS Marketing and Ringless Voicemail Drops with Automation

learn more
TextP2P provides simple, easy to use, and affordable SMS Marketing using a dedicated local area code or toll free number. TextP2P offers a host of features such as bulk personalized texts, multimedia (MMS) messages, scheduling, call and text forwarding, shared inbox, custom fields, and more.

Read more about TextP2P

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Wati logo

Conversational AI Platform

learn more
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Read more about Wati

Users also considered
Zoho Campaigns logo

Simplified email and SMS marketing management software

learn more
Reinforce your message by sending short messages to your contacts. Zoho Campaigns helps you send personalized SMS campaigns to your leads and contacts using our own gateway. Moreover, it lets you automate your efforts in crafting a campaign and helps you measure your reach among recipients.

Read more about Zoho Campaigns

Users also considered
Avochato logo

SMS texting and live chat for sales, support & ops teams

learn more
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Read more about Squaretalk

Users also considered
Attentive logo

AI-enabled SMS and email marketing platform

learn more
Turn SMS into a top revenue source in just a few months with Attentive’s AI-powered SMS & email platform.

Read more about Attentive

Users also considered
Salesmate logo

The most customizable CRM. Now with AI

learn more
Salesmate is an AI-powered, flexible, modern CRM and Automation Platform to help your business attract, engage, and retain right customers.

Hottest features:

Sales Automation
Marketing Automation
Built-in Calling & Texting
Sandy AI
Custom Layouts and Modules
Sequences
Email Campaigns

Read more about Salesmate

Users also considered